Update: Took this down because despite having the house taken down to the sheathing, they did not replace any flashing. Now it's clear why they did what they did with the storm door. When that was corrected, found the old flashing. So these guys literally cut the flashing flush to the door, and then built from that. The flashing for the deck was never done right when that was installed. Now it's fully rotted. Avoid
Two stars because while the work looked good from the curb, they unfortunately failed at the details. Border line one star given how Ed Sr treated me with disrespect when I tried to rectify the minor items.
The short list is as follows:
-Wrong windows were ordered.
-Replacement columns were not installed plumb. This left a weird gap for the railings, besides the fact that they are not plumb.
-Corner moldings were clearly freehand cut, with no clean and straight cuts on some of them.
-My upstairs window was nailed shut.
-Storm door was to be removed to recess is further back. Not only was it not, but I know have 4 shades of white, and old flashing to boot.
-Sheathing must have been damaged and never repaired. Installing my house numbers, that whole area the screws only grabbed siding. No wood. Luckily the part behind the mailbox was OK.
-Gutter by the bay window was installed higher than the old one. Because of that, and the fact it wasn't flashed right, the fascia board is rotted. Possible this was present already (since I did have a window leak), but clearly replacing the rotted board was asking too much.
-J-Trim that runs along the slope of the roof was deadheaded by a deflector. So all the water drained into the J-Trim, but couldn't escape it because they didn't trim the J-Trim back.
-J-Trim by the front door wasn't installed level.
-The little finials under the window was not what I requested. Worse, there is no straight line on them.
Some these were known early enough to correct. However, the response I got from Ed was wait until the project is finished. When it was finished, the response turned to instead "I need to pay my guys." Others, like the gutter gem, I only found when I cleaned my gutters out recently.
The storm door was also an interesting saga. It went from Ed saying they would remove it to see what can be done, to they removed it, and nothing could be done, to finally we never remove these doors. Steve (their siding lead) said they never removed the door. Seems odd that you wouldn't remove the storm door to ensure the flashing around the door is proper, when you are going down to the sheathing. Especially a door advertised at Home Depot as a 45 minute door. At the very least, I wanted to at least have the gaps corrected (given the door shifted from all the banging). This was an exceptionally difficult request apparently, despite the fact it would have taken all by 10 minutes to loosen the screws, adjust, and retighten.
As an olive branch, they did try to rectify some of the items here, but Ed Jr couldn't admit his mistake in ordering the wrong windows, refused to address the storm door (despite offering cash), and then stated the finial changes would cause damage because of the need to penetrate the siding (despite that they did this to tuck my utility wires under the siding).
Probably my biggest concern now is with the fact that I knew my bay window was leaking, if anything was done to correct the damage. Initially, the crew only spackled over the damage part by the window. They didn't go deeper than that. When they replaced the sill molding (I guess that's what this would be called) per my request, I am now concerned they only replaced this, and didn't actually rectify anything. Especially given that despite the work done, I am dismayed to feel a draft come in between the windows.
Disappointed I didn't get the service people wrote in their reviews, and more disappointed in the fact that very simple things that could have been resolved, it was met with excuses and refusal. I unfortunately had to be the person stuck with what amounted to a rush job, and the dishonesty that followed.