Carbon Hill Roofing & Home Repair
- 900 Hwy 78 E, Jasper, AL 35504
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
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About the Business
What people say about “Carbon Hill Roofing & Home Repair”?
Customer feedback is predominantly negative, with multiple reviews expressing frustration over poor service and reliability. Many customers report unsatisfactory repairs that led to further problems, and there are significant complaints regarding communication and adherence to agreements. Issues with billing practices and unprofessional behavior have also been highlighted, leading to a lack of trust. Overall, the company appears to struggle with customer service and follow-through on commitments.
What customers highlight
Not mentioned in available reviews.
What customers mention as negative
- They charged TOP NOTCH price for a very small repair.
- Now all the corner boxes leak.
- I am having issues with them keeping appointments on 2 leaks that occurred after a brand new roof install.
Recommended Reviews
They repaired the roof but the crew of 2 were definitely addicts and charged TOP NOTCH price for a very small repair. $250 for a 45 minute job. I would have been a lifetime customer, but I am just a waitress, and after discussing prior to that I would be paying them half this week and half next week they charged me interest and acted like we had never discussed such a thing. I will not recommend.
Said they fixed roof it rained and poured in on ceiling. They said they fix gutter and talked us into replacing corner boxes Now all the corner boxes leak . The review from Bobby Mullins on this site that gives excellent rating is from the owner of this company. I wld not use the people to repair my dog house!
Good experience at first but now I am having issues with them keeping appointments on 2 leaks that occurred after a brand new roof install. Been waiting a month and anytime they tell us they are coming they never call or show. I will update rating depending on if they keep their word on repairing the warranted work.
137 locals recently requested a quote
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
2.65 out of 5, based on 12 online reviews.
1. What services does the company offer?
Roofing contracting services, including roof repair, roof replacement, and maintenance.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.