Logo of Builders Service Company

Builders Service Company

  • 3902 W Valley Hwy N, Auburn, WA 98001
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Metal Roof
  • Asphalt Shingle Roof
  • Flat Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Builders Service Company, located in Auburn, Washington, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Our comprehensive range of services includes roof installation, roof replacement, and roof skylight repair, allowing us to manage complex projects from start to finish with precision and care. We understand the importance of organization and attention to detail in delivering durable, high-quality results. Our well-coordinated team is committed to ensuring that every aspect of your project is executed seamlessly, providing long-term value that you can rely on.

Whether enhancing the aesthetics of your home or addressing critical roofing needs, we are dedicated to exceeding your expectations in every endeavor. Serving Auburn and the surrounding regions, we are equipped to tackle your unique project requirements, ensuring a thorough and satisfying experience from initial consultation to final inspection.

What people say about “Builders Service Company”?

Overall, customer feedback for Builders Service Company is overwhelmingly positive, with many praising their professionalism, communication, and quality of work. Customers frequently highlight the owner's attentiveness and willingness to accommodate changes throughout the project. Delivery of service is noted as both efficient and timely, with many reporting that jobs were completed ahead of schedule. The company's commitment to customer satisfaction and the craftsmanship displayed by the team are also common themes in the reviews. However, there is a notable outlier complaint regarding poor communication and unprofessional behavior from the owner, which slightly tempers the overall sentiment.

What Users Like The Most
  • The contractors were the best, especially Sergio and his crew. They were very neat and did superb work.
  • Mason made that happen. I am very grateful, and I appreciate everything they did for me and my family.
  • Everyone I interacted with were kind and professional.
  • I was so impressed by the quickness and efficiency that my needs were addressed.
  • I really appreciate the communication for the entire project.
What Users Like The Least
  • Owner Mason Ruppel not interested in giving a quote unless you are going to use his company.
  • He was rude and unprofessional on the phone.
Recommended Reviews
Overall Company Rating
Good 4.4
Out of 34 reviews
5 stars
4 stars
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Show first:
John Yeager
Jul 17, 2025

Had my house redone with a White siding. Looks fantastic and the whole neighborhood seems to notice.
Please utilize Builders Service. They are courteous, friendly and do wonderful work.

Chris Wetzell
Jun 19, 2025

Builders Service Company was great to work with. Mason, the owner, was extremely interested in making sure the job was going well at every step. The contractors were the best, especially Sergio and his crew. They were very neat and did superb work. My house has never looked so good!

Henry Inabnett
May 29, 2025

Builders Service Company did a great job replacing the roof on my house, in a reasonable time, meeting all of my expectations.

pam baughn
May 29, 2025

Builders supply company is awesome. Mason is awesome,they were efficient and very professional. The work is beautiful. They also did above and beyond for me because after the work was almost completed I changed my mind and wanted more color. Mason made that happen. I am very grateful,and I appreciate everything they did for me,and my family. I love my new look. Tbank.you very much

Vita Krav
Jan 9, 2025

Everything is working as expected, it was done quickly and to my satisfaction. I'm seeing the energy savings now from the siding insulating my home and it's great! Highly recommend!

Stephen Cavendish
Jan 8, 2025

The work was done cleanly, definitely satisfied with the finished product. Everyone I interacted with we're kind and professional. Definitely would recommend.

Nick Dammeier
Dec 22, 2024

My roof needed a complete re-do, underlayment included. It was getting to be a rather crisis situation. I called to set up an appointment for an estimate, left a message, and promptly was called back. I was so impressed by the quickness and efficiency that my needs were addressed. They started on my roof even before the estimated time and were done with it before the estimated time as well. The job is excellent and well worth the money. Great company; Ive already made a recommendation to a friend.

LL ROYALE
Dec 14, 2024

The job went well, I am very happy with it. I also referred a customer to Mason and have 2 other folks I will be referring to him. I would love to help Mason out, considering how much he has helped me.

Sarah Lim
Dec 12, 2024

Mason was just so lovely to work with. He came out to my property a few times and was so kind and gentle, letting me take my time to figure things out. I tend to go from left to right and up and down when I’m deciding on things, and he just went right along with me, no complaints at all. Even before I mentioned wanting the shake look, he had already given me a general idea of the cost and options, which was so helpful. He was very accommodating, even when I ended up changing some of the services. Nothing was ever a problem for him. He’s such a sweet young man, and I can’t say enough good things about him. I’m giving Mason 5 stars because he truly deserves it!

Dale Thayer
Nov 28, 2024

Craftsmanship, professional, creative, cleanliness, and honesty; These are what you can expect when you hire this company. Everyone in this company has these qualities and I assure you you’ll always be able to communicate and be answered to when you do.

Samantha Beeson
Oct 6, 2024

Team was quick and efficient. Cleaned up the yard after themselves each day. The owner called personally each day to check progress, see if we had questions, and make sure everything was to our satisfaction. Great company and love the results.

Paul Young
Sep 26, 2024

Builders Service Company recently completed installing new siding on my house as well as replacing two cracked windows. The windows are very nice. They are extremely sturdy for a window, and open extra smoothly. The siding is made of a composite material. It is easy to clean off. Most debris can be cleaned off with a low pressure garden hose. The technicians installing the siding and windows were highly skilled in their work. There is not one visible mistake anywhere. The white trim they installed around all windows is awesome. I won't be painting my house again except for in the inside. My house now looks very nice. The installation tech.s were very clean during the process in as far as cleaning up after themselves. No spare supplies or debris were left on the ground anywhere. I am pleased with my purchase and the quality of work performed. The team did everything they said they wood from the beginning. Working late here and there to get the job done didn't bother anyone on the team. I have no complaints. I now look at my house with pride now, not in half disgust as before. Remember the name Builders Service Company when next thinking about getting siding for your house or guest house. You won't be fooled or disappointed.

Brenda DeJardin
Aug 14, 2024

These guys are great! Quality materials, professional attitude, shows up on time and do a phenomenal job! We will use this company for all our major jobs!

Joseph Richter
Aug 8, 2024

The house looks amazing, the install team was absolutely amazing! Mason is a great guy. Overall it was a 5-star experience. The cost sucked…but so goes life. I will say that the $10 Starbucks gift card they sent me as a “thank you” after spending over $54,000 was almost a slap in the face, but again, the house looks great and it was a very easy process.

colleen bellows
Jul 9, 2024

Just to be clear. I never asked for a phone quote. He did not want to come and give a quote in person. It says free consultations. Owner Mason Ruppel not interested in giving a quote unless you are going to use his company.
He was Rude and unprofessional on the phone. I actually had 2 roofs that needed a bid.

Kitten
May 30, 2024

I couldn't be happier with my new siding!! Brian, Dale and Steve were efficient, communicative and aptly demonstrated what a work team should. Honestly, my house looks like a work of art. I especially appreciated Mason and his team's "old school" approach to customer service (respect, integrity, quality) which is a hard find these days! Thank you Builder Service Company!

Arina Retzova
May 21, 2024

The team did an excellent job. I highly recommend this company. Waldo and his crew's work was seamless: they figured things out and assigned the tasks, and worked well together. This was probably the best service we have ever received.

Michelle Makungu
Mar 2, 2024

I really appreciate the communication for the entire project. My questions were all answered and any issues that came up were addressed immediately and solution found. I am very happy with my windows and sliding door. Thanks Mason and your entire team!!

Diane Traver
Feb 1, 2024

They did a nice job on our window install. They were clean and picked up all debris after job was done. They were also polite.

Michael Duncan
Nov 14, 2023

John and the team were wonderful, and the work they did on our fascias, windows, and gutters looks great. I would highly recommend them.

Stanley Harris
Oct 11, 2023

The roofing crew were considerate, friendly, hard working, fearless and did a fabulous job of installing our cabin roof. We are very happy with the results.

Rick Shaw
Oct 7, 2023

Mason, the owner, is a very likable guy but more importantly, he is very good at what he does. I had the siding, doors, and garage door replaced on my house and I couldn’t be happier.

Evelyn Lubin
Aug 10, 2022

The whole show was professional from start to finish. The install crew were polite, quiet, efficient with their time and hard working throughout.

Raymond Brink
Aug 9, 2022

Folks still stop and tell us how nice it makes our neighborhood look since we has this done. Of note is Builders Service's attention to detail. For instance during the re-siding areas of rot were exposed in our wall. These were quickly and professionally repaired and we remain content that there aren't any 'time bombs' lurking in our walls.

Edward Vasquez
Jul 15, 2022

Mason and his crew of installers are five star workers and we recommend them to neighbors and anyone in need to roofing services.

48PlayGuitar
Jun 20, 2022

Called today to schedule an appointment for review of our project and bid.
Callback from Mason(?)/owner has to be the craziest conversation I ever had with a contractor.
He said that they were two weeks out just to survey prospective jobs, so I declined telling him we already have others coming this week, one tomorrow, to provide us bids. So suddenly, he can come this week, but his bid would not be lower because he has supply issues and they are a highly respected installer. I rationally point out that so do/are his competitors, and he became belligerent. I wish I had the ability to record that phone call, because if you were to hear it, you would never call this company for any project.

MizzLeea
Apr 12, 2021

Mason and his crew do Amazing Quality Work and services Highly Recommended for your next home Job! Make sure you ask for Brian his work is impressive you won't be disappointed

D Black
Jun 17, 2020

Seemed insulted that we asked for a bid, and angry for most of the visit. At one point during our visit, my husband had to step away to help with our children. Mason seemed very offended that he did not have my husbands total attention, and that he had to deal with me, a lowly woman. I felt like we spent most of the time dealing with his hurt feelings. He was very evasive about an actual quote and set a time limit on the vague number he gave "sign now or the deal is gone". Said he would not work with anyone that was going to "shop around, that 's not how I do business" . I don't understand how this guy actually does any business with his attitude. I guess he is looking for a rube that will take his word on everything. This guy sucks.

Laura Graybill
Mar 12, 2020

Our contractor John was amazing to work with. The crew was excellent and we were kept informed every step of the way. The crew cleaned everything up. We had a few windows replaced, new siding, new garage doors and an absolutely stunning deck. It looks like a brand new house! When it’s time to replace our roof, we know who we will be calling!

Pamela Sherbrooke
Jul 28, 2019

Builders Service Company put up beautiful premium vinyl siding on my historical home (built in 1873), and I cannot tell you how many compliments I have gotten! Every single person has said "what a gorgeous paint job," not knowing that it is actually vinyl siding. The reason people think it is an amazing paint job is because of the incredible attention to detail and technique that Builders Service Company provided with the installation; they took their time, and they even innovated in bending the siding to mimic the period details of my home. The result is stunning, and I could not be more happy with the finished result! Every detail of the project went well from start to finish, and I highly recommend Builders Service Company for its professionalism and value, and especially for the highest level of excellence in its craftsmanship and aesthetic appeal-- siding perfection!!

Dennis Lynch
Jul 22, 2019

If you expect a written bid for your project you should contact another company. Also
I did not expect any contractor to bad mouth his competition. And further did not expect a lecture on how to make a marriage last a long time. If you want to experience all this and still not get a bid this is the place for you. Oh his saving grace was he showed up in person the very day you contact him.

Debby Costanich
May 17, 2019

Excellent customer service and constant contact to get our new roof put on in two days, including tear off. Highly recommend this company. Hard working crew and cleaned up the mess as they go. Great company, great work and great employer and employees.

Sandy Keller
Jan 19, 2019

I would strongly recommend Builders Service Company to anyone looking for a professional Business. We had a crew here for two weeks, our house is only 900 square feet then we added the carport and shed. The crew was professional at all times. They were competent and always arrived at said time. They have one crew member that does cleanup on the site, the yard was always picked up and clean.When they finished the job everyone including ourselves were delighted with the professional job they did. Our Contractor Son said they did an excellent job, he is really picky since he was in the business. Thank You Builders Service for a wonderful job. I found Mason the owner very forth coming with the price and what the product was. He was willing to work with us even though we had such a small place.

Marcus Wright
Nov 10, 2018

Unfortunately I didn’t get the opportunity to work with this company. The guy came out says he owns the company he’s been doing this for 20 years but kept beating around the bush when it came to the price. Tells me every reason why they are more expensive than everyone else but still would not give me a price. Now I understand I was severely dressed down for the occasion so he probably felt like I couldn’t afford to pay them. As he kept throwing out numbers to see my reaction. Bottom line the sales person they sent out to evaluate my home was only interested in getting the most money out me they can because that means more commission! If you’re interested in overpaying for services Builders Service Company is definitely who you should be calling they love Clients who overpay without asking questions.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 3902 W Valley Hwy N, Auburn, WA 98001
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Metal Roof
  • Asphalt Shingle Roof
  • Flat Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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