- 2208 1st Center Ave, Brodhead, WI 53520
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Brodhead Chevrolet”?
Customer feedback regarding Brodhead Chevrolet is notably mixed, with a significant divide in experiences. While many customers praise the friendly and helpful staff, along with efficient service and communication during vehicle purchases, there are serious complaints about the service department's lack of communication and professionalism. Several customers reported delays in service without updates, leading to frustration. The inconsistency in customer service experiences raises concerns, particularly in the service area, which detracts from the positive sentiments expressed by satisfied buyers.
What Users Like The Most
- Very friendly staff very easy to work with would recommend to everybody.
- Josh was able to get me in and get me taken care of last minute.
- Mike made the numbers and paperwork part simple and transparent.
- Mady made the entire experience fun and enjoyable.
- Tim Oliver the service manager was great!
What Users Like The Least
- There is no communication from them other than me having to stop in randomly every couple of days.
- Very frustrating and unprofessional.
- They’ve had my car for five days with no communication and nothing done on my car.
- I have oil markings on the inside of the roof of my vehicle.
- Just very poor customer service. By pass this dealership!!
Recommended Reviews
I have used Brodhead Cheverolet for repairs on my work van for quite awhile now and always had great service. Since the new owner's have taken over it's gone downhill. My van has been there for more over a week now and still has not been looked at( currently having transmission issues). There is no communication from them other than me having to stop in randomly every couple of days and asking.
On 07/07/25 I stopped in about noon to get an update. They had it parked out in the back parking lot windows down and unlocked with the keys in it. Forward to about 9:30 p.m. and I drive by to make sure they locked it up. Surprise! Here is the vehicle with all of my tools and supplies for work in it that they were specifically told about with the window down, key in the ignition and unlocked while the business is closed. These new owner's have a new attitude and it's they don't care. I have video of the van unlocked and myself getting the keys out of it and locking it up.
I scheduled an oil change at Brodhead Chevrolet about one week in advance for a 5 PM appointment on Monday, 6/23. I received both text and email confirmations when I booked the appointment, along with reminder messages the day before. I showed up on time, only to be told they were closed and couldn’t do the service.
Their website clearly states they are open until 7 PM on Mondays, so this was incredibly frustrating and unprofessional.
To make matters worse, the man working the service desk was rude and dismissive. He offered no explanation, no apology, and made no effort to resolve the situation. It was a complete waste of my time, and I will not be returning.
Very disappointing experience with Brodhead Chevrolet.
I was looking for a specific car and my salesman, Joel went out of his way to find one at the auction to bring it into the dealership so that I could purchase it. Very friendly staff very easy to work with would recommend to everybody. I would absolutely go here at a drop of a hat and work with Joel.
- 2208 1st Center Ave, Brodhead, WI 53520
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured