Blue Line Roofing & Restoration

After sustaining severe hail damage to our home, we contacted Blue Line Roofing as our general contractor. We needed a new roof,siding, gutters/down spouts, window trim, and a garage door.
With the selection of Blue Line Roofing, our worries were over. They worked diligently with our insurance and completed all of our repairs. I would rate the quality of their work as exemplary. We were one of the first homes in our neighborhood to have all of our repairs completed and our worries behind us. Communication throughout the process was outstanding. I was informed daily and kept informed about the current status of the project.
Our excellent experience with Blue Line Roofing can be summarized by simply saying that it is comprised of honest people that want to do a great job for you. Great company

From the time Brandon came to evaluate the situation/problems we were having , I knew I was in good hands, explaining everything to me - step by step , what was wrong , what needed to be done to fix the problems, and on top of that .. gave me 2 choices. He and his crew are excellent in their work ethics. They showed up on time ,worked right through to the clean up .. couldn't even tell they had been here working most to the day then they left. Very knowable about all types of roofs and of the materials they use. You will not go wrong when u choice "THIN BLUE LINE" company to do your roofing. VERY satisfied customer. P.P.

On the evening of June 25th, 2023 my husband, myself, and our two dogs huddled in our laundry room for the longest 20 minutes of our lives. For about 17 of those minutes, our house endured 80-110 mph winds with an assortment sizes of hail up to tennis ball size. To say it was a terrifying experience would be an understatement. The next morning we surveyed the damage. We were overwhelmed, sad, and walking around in disbelief. Our roof, gutters, fascia, downspouts, garage door, outdoor lights, and landscaping were destroyed.

After calling our insurance company, I immediately called Blueline Roofing Company out of Lexington, KY. We had such a positive experience with one of the owners at a previous house that needed a new roof.

For this project, we worked with co-owner John King. Nathan Clark, who also works for Blueline, accompanied John for every visit and work day. John and Nathan came out to our house within days of us calling. Both my husband and I quickly felt we were in the best of hands. We found John and Nathan to be people of great character. It was apparent from the beginning they were kind, professional and experts in their field. They have taken care of us from the very start. John and Nathan never rushed us into making decisions. They were our contractors and advocates. Having them take the weight of having to coordinate all the ordering, supplies, workers, deliveries, and clean up was a huge relief. John even communicated with our insurance company when he found the adjuster missed a couple of items that were needed for the job.

A month from the storm event, we had a beautiful new roof. The following week we had fascia, gutters, downspouts, and our outdoor lighting. All we are waiting on is for the garage door to be delivered. The only reason we are waiting on that is because I took my time on figuring out exactly what I wanted.

Here is what we love about John and Nathan. We believe and have seen they are trustworthy and kind humans. We know that may not seem like a big deal, but we’ve dealt with some bad companies and contractors in the past. If you know, you know. They are experts in their field. They showed up when they said they would show up. They kept us informed when materials and crews would arrive at our home. They even gave us heads up texts when they were on their way so we could make sure one of our ornery dogs was safely secured. Because we could trust them, because of their professionalism and expertise my husband and I could relax. We didn’t have to manage all the moving parts and pieces. We didn’t have to worry. The experience has been beyond refreshing. We have zero hesitation on recommending Blueline Roofing and can say we are forever customers.

So thank you John & Nathan from Blueline Roofing. You guys are the absolute best. You turned a difficult time into a time of ease and peace.

With gratitude,

Melanie & Brian Helvie

Casey and the team at Blue line are absolutely amazing. From start to finish they were fantastic to work with, great quality, and answered any and all questions I had. Do not hesitate to call them!

If you truly care about the QUALITY of work and knowledge of how to correctly install shingles, ice guard, flashing, etc, then these are the guys to go to. Glenn was assigned to my project and made sure everything was done correctly each step of the way. I could have hired other direct laborers and saved some money BUT I care more about QUALITY! You can't go wrong with Blue Line's quality and you certainly don't need to second guess the work these guys do. I built a custom luxury home for myself and I wasn't about to simply go with the lowest price quote out there. It's hard to find really good contractors these days. These guys should certainly be placed in that category.
If you are replacing your roof as part of an insurance claim, your insurance company is going to pay a set rate anyway so why wouldn't you hire the best? Bottom line, you cant rest assured you're in good hands with this company.

I met Glenn at one of our local restaurants and struck up a conversation with him. From the time I first spoke with him until the completion of my new roof, he was one of the most professional people I have ever done business with. He always called me back within hours of leaving a message. The communication was second to none. He was there for the inspection with the estimator and was most instrumental in helping me get the insurance company see the weather damage that had been done to my roof. He worked directly with state farm to get everything that was needed for a full repair. I could not have done it without him. I work almost every day and he was there when I couldn't be. After getting the insurance company to pay for full replacement he even went back at them for additional repairs that were needed and not in their estimate. He got them to cover the additional repairs also. He has more knowledge about roofing than anyone I have ever spoke with. When it came time to put a roof on my house he and his crew were there before the sun came up. When they found some additional repairs that were needed the same day the roof was being replaced
and wasn't seen until the roof was removed he immediately left, got the materials that were needed and returned to have them installed that day. They were done bye about 3 oclock.Then spoke with the insurance company and got the additional repairs covered. The roof looks wonderful and performs even better. Do NOT USE ANY OTHER LOCAL ROOFING COMPANY but this one. You will be so satisfied with the outcome of this company's performance than any otherwas one of the best services in my 53 yr life. The absolute best roofing company in Lexington. I live in Richmond and it was no problem for BigBlue Roofing to come there. Thank you for the wonderful service. Eric

Highly recommended! After having three different roofers out to assess a leak and two 'repairs' that never fixed the issue, Glenn with Blue Line Roofing was finally able to identify and repair the leak with no issues since, even after some pretty torrential downpours that really put it to the test. Glenn went above and beyond to make sure the problem was not only resolved, but that the repairs fit aesthetically. Communication was perfect throughout and he followed up to make sure the repairs were holding up. First and foremost, Glenn knows his stuff. Then he goes the extra mile to get the job done beyond expectation. Couldn't be more pleased with the experience from start to finish. Thank you!

I can't say enough good things about my experience with Glenn Cain and his crew at Blue Line.They were professional, did a terrific job and did an immaculate clean up when finished. Besides all that their price was great. I won't hesitate to call them again for other repairs or to recommend them to everyone I know. Thank you again Glenn for the wonderful surprise of doing everything you said you would and in a timely manner. Overall it was a very pleasant experience.

Hell of a job.

Thank you Blue Line Roofing for being my advocate in getting Allstate to hold up to their end of the deal. You made everything easy for me. You and your crew did exceptional work. You left me with a beautiful new roof. Thank you, thank you, thank you!

These guys are the real deal, with real KNOWLEDGE, excellent SERVICE, and tremendous INTEGRITY. Highly recommended.

Casey was very responsive and got
Out to evaluate our house the following day. We were in a time crunch and needed the roof done prior to
Listing our property. He walked me through every step of the process with insurance and actually was able to bump up my fix date and squeeze us in the very same week. Excellent service, they did everything in several Hours and cleaned up very well! I could not be more pleased

I highly recommend Blue Line Roofing & Restoration. Eric S. initiated the initial quote, answered any questions I had and went above and beyond to work me into their schedule for a complete roof installation. Overall, I am extremely pleased with the overall look and craftmanship and would highly recommend this company. So if you are looking for a roofing company, give Eric and Blue Line Roofing a call. They will not disappoint.

Casey was great to work with. Prompt in getting me an estimate and showed up to do the work when he said they would. They did a great job and were very thorough with clean up. I would recommend them to anyone.

This company is everything a homeowner could ask for when it comes to roofing and gutters. They were there to answer questions every step of way from the day my roof had damage up through installation day. As a homeowner, I was nervous about the process, but John made me feel at ease. The work was precise, clean up great, and the look of our house with the new roof is amazing! You’d be crazy not to use this company!!!

Glenn Cain from Blue Line Roofing came to my house within an hour as he was in the neighborhood while we were discussing an issue I had. He fixed my immediate issue and discovered another one which he fixed a few days later (second trip). He made sure the fixes were "Class A" and refused payment of any type because my issues were simple and that's what neighborhood professionalism is all about. He said maybe I would recommend him him down the road. I highly recommend BLUE LINE ROOFING: professional, thorough, safe and honest. What else would you want? They are my roofers for life!

Cannot say enough good things about Blue Line. John and his crew were great to work with. John was extremely professional, he took the time to explain what issues we were having and explain the steps he was going to take to help fix them. The crew was super proficient and professional, had everything cleaned up and ready to go the same day. Will definitely recommend them to anyone and everyone.

We could not be more pleased with the work done by Blue Line Roofing. They were informative and professional from the first day we talked to them about a new roof, throughout the process to completion. They communicated with our insurance company and made sure everything would be easy for us. The work was done in one day, they left our property spotless, and the roof looks outstanding.

Perfection! Showed up at all appointments exactly on time. Materials dropped off as scheduled and construction started to the minute as promised. Crew did a flawless job, even as the weather started to turn bad. Would completely recommend to anyone. Worked with Eric Stacy, give him a call for all your roofing needs.

Glenn and his crew did an incredible job! Neighbors watched the installation and were amazed at how organized they were. The end result is a roof we love! We could tell that Blue Line Roofing are roofing professionals and not salesmen. I’ve already recommended Blue Line Roofing to a friend and will undoubtedly do that again! Great job all around!

When you compare Blue Line to the local competition, it is not even close. Blue Line comes out on top when it comes to value, friendliness, quality, and availability. I have had two repairs done in the past year. One was a pretty big job fixing two valleys that was completed on a holiday with no additional upcharge. The other was something small I emailed John about and he came out the same day to look and made the fix on the spot. If you need a roof repair, look no further than Blue Line Roofing.

John was very responsive from the outset. He worked directly with both our insurance adjuster and our insurance company to communicate our needs. His crew was friendly and professional.

He really impressed me by returning after the job was finished. He noticed during a drone flyover (something he does to assess quality control on the roof installation) that some flashing didn't match the color scheme of the trim of our house. He did this on his own. He had someone from his team back out in a matter of days to correct an item I hadn't noticed and had told him I was not concerned about. He said it was a reflection of their work, and he wanted it to be perfect.

I would highly recommend Blue Line Roofing.

Blue Line Roofing was wonderful to work with! We discovered a water stain on an inside ceiling and contacted them for a quote about the small repair. They were very responsive and prompt, and provided pictures of the affected area on the roof as well as a diagnosis of what was causing the leak. Once we made an appointment for repair, the process was quick and easy! They performed the work well and even made sure things on the roof were clean and orderly- who knew there was a dead-end wire and massive birds nest up there?! Even after everything was resolved and paid, they called back to check in after several days of rain to be sure the ceiling showed no additional water marks- what wonderful follow up! We are so impressed and highly recommend Blue Line Roofing!

My experience with the team at Blue Line Roofing could not have been better! John was awesome to work with and made the entire process a breeze! From the first consult to working with my insurance adjuster to the final meeting, he was professional, punctual and communicative. If you live in the Lexington area, they are hands down the only company I would recommend!

We love our new roof! John and Casey were both very helpful and professional. We got a new roof installed quickly and it is amazing quality. I would highly recommend Blue Line Roofing to anyone!

This company is Great. They are very professional and make sure all of your questions are answered before you get them to do the job. I would recommend them to anyone needing a roof looked at or replace.

Glenn, was great! I called several roofing companies, high prices and no customer service. Glen was at my home in under 24 hour. I would highly recommend. I am not from Kentucky and this is honest feed back!

John King and Blue Line Roofing & Restoration came out to my home on short notice and promptly squared away my issue with my roof. Provided great work with wonderful customer service. Thank you Blue Line! Highly Recommend.

My roof accumulated enough storm damage that it was time to be replaced. John inspected the roof and gave me some advice for dealing with the insurance company. They approved a full replacement and within a week and my roof was replaced shortly after. John King was extremely professional through the entire process and offered loads of advice. He even got insurance to upgrade to better shingles and repair some flashing. Great experience overall.

Easiest contractor I have ever worked with. They stayed in constant contact letting me know when they would be on site and they repaired my leak in one visit. It will be the first call I make when it comes time for replacement.

We were selling our home in Lexington and needed a timely repair on a small roof leak. It wasn't a big $$$ job but Blue Line treated us like it was and made us a priority. Plus, they actually completed the job below their estimate. I would highly recommend!

We just purchased a home in Lexington. And having never lived here, we were looking for someone to take care of a few small items on our home inspection. One day I happened to see a Blue Line Roofing pick up truck while driving on Richmond Rd. and copied the number down at a red light. Every experience I had with John—from scheduling a time to look at my roof to work done on it to advice about maintenance—has been incredibly pleasant and attended to with great professionalism and expertise. It is clear that the business John and Glenn run is based on honesty and quality. When the time comes for a new roof, I will be calling Blue Line Roofing again.

Blue Line gets 5 stars no question! Not only is it beautiful, but they were able to complete our large roof on our ranch style home in one day! The yard was left clean, except for the beautiful roof we wouldn’t know they were there!

If you are looking for guys to give you honest assessment and do very good job repairing your roof, these are the guys. We had a section of a roof that gave us so much trouble with a leak (due to bad construction design) but these guys came assessed the issue and gave us a detailed reasons (along with pics) why we are having so much trouble stoping the leak despite the several attempts that were done to fix the issue. These guys addressed the underling issue instead of just attempting to "fix" the issue as the other so called roof guys did. They were prompt and gave us continuous update while fixing it. I wish I had called this guys first..it would have saved me a lot of money and trouble.!

Outstanding service by Blue Line today. We called this morning after discovering a leak and had it repaired shortly after noon. We were worried it was going to be something major, but it turned out to be a small, relatively inexpensive repair. Thank you so much for saving the day!

I've used Blue Line for several jobs. One was an insurance job on a larger ranch duplex, the other was a renovation job on a very old historic home. The sales process is straightforward and the work done is absolutely top notch.

The Company was very responsive and dependable. The project manager assigned oversaw the whole process and was available at all times. The crews were very courteous and cleaned up very well.

I call Blue Line "Home of the Stress-free Roof". Everything about the process was easy. I went to work. I came home. I had a roof. John handled it all. If you need a roof, Blue Line is top of the line.

I have always found John to be responsive, honest and trustworthy with the work he has done for me. I highly recommend him.

Blue Line replaced a 22+ year old roof on our home. As they got into the job, John identified (and explained) several flaws in the way the original roof had been installed. His team corrected those issues as they put on the new roof.

Additionally, we had planned on replacing with the same color shingles. Instead, we went with the color John suggested and it made a tremendous difference. I've always thought a roof is a roof, but the new one really looks awesome!

I'd highly recommend Blue Line. My experience with them was excellent.