Ben the Builder

I'm delighted to share our exceptional experience with the local builder who brought our dream home to life. From start to finish, their team demonstrated unparalleled professionalism and craftsmanship. The attention to detail was impeccable, ensuring every aspect of our home exceeded our expectations. Clear communication and a commitment to timelines made the entire process smooth. We're now living in our dream home, thanks to this outstanding builder. Five stars without hesitation!

I'm giving 2 starts because while the issues I've encountered are a shame, it could be worse! Please read before considering buying a Ben the Builder home.
I've been living in a Ben the Builder home for 3 years now, and while I've dealt with some pretty SLOPPY, LOW QAULITY craftsmanship and the occasional light fixture not screwed entirely into the wall, I feel there have been way too many things wrong with this house to not share with anyone considering buying a Ben the Builder home.
1. During the inspection, the inspector noted two breakers in the box could not be identified as to what they controlled. Months later we found a live wire not connected to anything in both the crawl space and attic. Extremely dangerous!
2. A bathroom had to be completely rewired due to constantly going thru light bulbs, not wired properly
3. Plumbing coming out from the house was not angled properly so it never ran away from the house, it ran towards the house causing issues with toilets
4. Bad wiring in the bonus room eventually blew several hundred dollars of electronics and electrocuted my husband. Issue was caused by wiring not completely screwed in properly.
5. Hardwood floor sealant started to peel after the first year. The floors had to be completely rescreened, but sadly they still got it wrong the second time.

Think carefully before buying a home from Ben the Builder, these may be the same issues you face.....or worse!!!

This house just plain sucks. It’s built so cheap. Now our wood floors are going to crap due to a defect (probably because every product of this house is so cheap). The price you pay for a mediocre house is just not worth it. Can’t tell you how many people we have over and they say “let me guess Ben the Builder house?” We have had numerous issues with ac flooding through the attic, and messing up our upstairs and master room to electrical problems and now flooring problems. No warranty honored. They even made me pay them to come out when our house flooded because they spray insulated the attic condenser which is the cause for flooding. Just petty. Oh yeah our roof shingles come off every storm as well. Gutter drain wrong way. Crawl space floods due to lack of water management from gutters it is eroding all around our foundation. Can’t wait to see how that turns out in the future. Just all around hack job and would never recommend or buy one again.

Update 2025:
We have had several issues with our walls being freezing in the winter. Builder will not warranty their work. We have a third party insulation company that is staying this should have never passed inspection. Once again being reminded of how terrible of a builder Ben the Builder is.

Amazing! This was our second time using Ben and his team on a custom home. It was a pleasure working with them from start to finish. I would highly recommend this company!!

They built a home for us back in 2016. No major deficiencies or problems in the seven years that we owned. It been was always very nice polite and responsive to any of our concerns. I would have them build me another house if I was staying in this area. We are moving out of state, very honorable and reputable. Even if we had a little hiccup (as usually happens when building a new home) he always did the right thing.

We called and set up an appointment for them to come out and give us a quote on a few renovations we want to do to our house, the day of our appointment...20 minutes after our appointment time the guy calls to reschedule. So we reschedule, he comes out and says it'll be a few weeks to get the quote. Over a month later I call to see if they have a quote for us. The front office lady was nice and said she would have the guy who came out give us a phone call today. 2 weeks later still nothing.

Had some painting done and some new fixtures put up, they did an awesome job and timely, cleaned up after themselves, feel like I'm in a new home. Affordable and David was great to work

Love the home, but there are many issues that haven't been addressed as promised. You don't spend almost 500K to accept a cracked sidewalk they said they won't fix, and alot of other issues, not to mention our yard needs work, but they never came back to do it. I would love to give a better review but I can't at this time. And it's sad because I have had numerous people ask about these houses. Right now I would tell them to look further. It may not be with builder but someone is not doing their job!!

This is the second home that Ben has built me I think he’s one of the best builders in Tennessee easy to work with has great subcontractors and builds a beautiful home

Closed on a house I bought and they did not even take keys to title company. Stopped by to get keys and no one there. Had to look them up on phone to get number. Called first number, it was a non working number, 2nd number had options to call particular depths. Very frustrating, when I did get someone to speak to, she was 25 mins. away, just leaving Drs. ofc. No note on doors as to when someone would be back.

Remodeled our Kitchen & Bath. On time and right on budget. Always professional and courteous. The only company we will call when we build our dream home

Best Builder ever! I really love the way Ben builds homes to last! The details work everywhere is impressive as well as all the extras that were added that other builders overcharge for. Great company, and a great experience dealing with them the whole way! Ben the Builder is a "No Brainer" if you are looking or a great contractor that will treat you right and make good in his word.