Logo of Auto Collision Solutions

Auto Collision Solutions

  • 505 W Vine St, Mt Vernon, OH 43050
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Auto Collision Solutions, located in Mount Vernon, Ohio, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Our comprehensive range of services includes roof inspection, maintenance, wood shake installation, soffit installation, and specialized shed and green roof repairs. This diverse skill set allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We are recognized for our organization and consistency, which translates into high-quality results that provide long-term value for our clients. Our dedicated team works collaboratively to ensure that each project runs smoothly and efficiently. Whether you need a simple roof inspection or a more intricate repair, we are committed to delivering durable solutions that meet your needs. Our strong project coordination ensures that no aspect of your project is overlooked, allowing you to enjoy peace of mind throughout the process.

What people say about “Auto Collision Solutions”?

The majority of reviews for Auto Collision Solutions reflect a highly positive sentiment, with customers praising the exceptional quality of work and outstanding customer service. Many reviewers highlighted the effective communication and support throughout the insurance claims process, often crediting staff members for their responsiveness and helpfulness. While most experiences were smooth and satisfactory, there were a few comments regarding delays in service and communication issues. Nevertheless, the overall impression remains overwhelmingly favorable, showcasing the company's commitment to customer satisfaction and quality repairs.

What Users Like The Most

  • The work they did was impeccable, and I would recommend this body shop as my #1 choice in Knox county.
  • They kept us updated on how things were progressing, assisted in understanding of the claims process.
  • This place is awesome. Friendly, helpful, good customer relations.
  • What truly sets them apart is their exceptional customer service and remarkable responsiveness.
  • They had my parts replaced with genuine GM parts and matched the paint perfectly.

What Users Like The Least

  • Took almost 2 months to get my car back due to this company raising the rates mid completion of the car repairs.
  • They are very poor at keeping the customer in the loop as to what has been ordered.
  • Had to be the mediator between the insurance company and Auto Solutions.

Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 14 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Barbara James
Feb 20, 2025

I had what I thought was minor damage on my 2024 Honda HRV. The estimate from the insurance company came in low, and there were insurance snafus, however, the office manager, Stacy kept me apprised of the status of my repairs, and we worked through the complications presented by State Farm. The work they did was impeccable, and I would recommend this body shop as my #1 choice in Knox county.
Thank you, Stacy, for making what was a frustrating experience with my insurance claim a smooth transaction with Auto Collision Solutions!
You guys are the best!

Roger Higginbotham
Oct 22, 2023

Excellent service! They kept us updated on how things were progressing, assisted in understanding of the claims process, and returned our vehicle as soon as possible.

Jackie Hanna
Aug 28, 2023

This place is awesome. Friendly.helpful. good customer relations. Used them before and they have always did exceptional work. Highly recommend if you need a good body shop.

John Moore
Jul 6, 2023

I recently brought my 2019 F-150 to Auto Collision Solutions for roof damage, and once again, they exceeded my expectations. This is actually my second time choosing them for repairs, and I continue to be thoroughly impressed by the quality of their work. However, what truly sets them apart is their exceptional customer service and remarkable responsiveness. Stacey, in particular, went above and beyond to support me throughout the entire process of working with my insurance company. Her dedication made the entire experience simple and straightforward, leaving me with a clear understanding of each step. I can't help but mention to others that in addition to the repairs, the amazing condition in which my truck was returned (both inside and out) is almost worth the visit on its own. Auto Collision Solutions is the go-to choice for all your auto body needs in Knox County. They truly are a team of great people do great work

Mason Plaxico
Apr 12, 2023

Fantastic shop. Smooth and easy process, great customer service. Completed a dent repair on our 2023 Kia. When we picked up the vehicle, they had even cleaned the vehicle spotless inside and out. Not something a shop has ever done for me before.

Mystic Monkey Music
Jan 31, 2023

Hit a deer and hadn’t had my car a month yet. Had it back faster then I thought. Did an awesome job and even cleaned my car inside and out.

Leona Tanner
Oct 25, 2022

Took almost 2 months to get my car back due to this company raising the rates mid completion of the car repairs. The other drivers insurance would not ok the rate change so I had to pay it out of my pocket. I had to be the mediator between the insurance company and Auto Solutions.

Shawn Hart
Sep 29, 2022

Sent my truck here for insurance repairs they are very poor at keeping the customer in the loop as too what has been ordered or just in general been told that put into insurance company for a supplement and ins company don't even see where they sent in a written supplement

Charlie Stobaugh
Nov 10, 2020

This is our second time using Auto Collision solutions, awesome job again. Great paint matching. Would highly recommend. There is a reason why we brought our business back to them, because they do it right! Thanks again!

Chris Bruch
Sep 5, 2019

Absolutely wonderful!!! They were awesome to work with, and did a flawless repair. They will now get all my business..

Tim Howe
Feb 16, 2019

My Jeep looks like new, nice work! The initial estimate was way off, but they can only see so much for the estimate.

Brandon Emig
Feb 13, 2019

Did a great job for me. I paid myself. They matched a metallic light blue perfectly which I think is hard to do, judging by other cars I’ve seen.

Smurfy Logan
Aug 9, 2018

The paint matches perfectly. Great staff thank you so much! If you need paint work done this is the place to take it.

C R
Aug 1, 2018

These guys were great. They had my parts replaced with genuine GM parts and matched the paint perfectly. You can not tell there has been any work done to my suv and I believe that's the way it should be. Although I hope I never need to use them again, If I do I will go get my 2 other estimates that my insurance requires then come right back to these guys for the repairs.

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137 locals recently requested a quote
  • 505 W Vine St, Mt Vernon, OH 43050
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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