Auffenberg Kia of Cape Girardeau

They had everything ready for me to sign when I arrived with no hassle. The exact price I was looking for. Showed me how to work the entire car and set up all my settings for me and taught me how to use everything in under and hour and half with a brand new car. Very easy working with this team! Love my new Sorrento!

I want to thank everyone at cape Kia for a wonderful experience. Special kudos to Terry Hill for his outstanding salesmanship. I gave him a list of what I wanted in a Kia Sorento and he went the extra mile to find me my perfect car, all the way to joplin! Thank you all so much! I would gladly recommend this dealership to anyone who wants friendly, caring and super fast service. Happy driving! Helen mitchell.

⭐️⭐️⭐️⭐️⭐️ 5-Star Car Buying Experience!

I’ve been dreaming of owning a van ever since I had my twins, but being upside down in my Ford made it seem impossible—until now! After finally deciding it was time to make a change, I spent the last few weeks test driving different options and thought I had my heart set on a Chrysler Pacifica.

Yesterday, I set out to test drive a specific Pacifica, but it wasn’t on the lot yet. With the kids in tow and a truly amazing support person helping out, we decided to hit a few other dealerships. That’s when we spotted her—a brand-new 2025 Kia Carnival Hybrid—and it was love at first sight! After the test drive, I knew this was the one. Of course, then came the hard part… the numbers.

But I was absolutely blown away by how hard the sales team worked for me. Richard Duley went above and beyond to make it happen—fighting on my behalf, making sure the deal worked in my favor, and walking me through every step of the process. Huge shoutout also to Harry Muller for working his behind-the-scenes magic. I left that lot not only with the van I wanted but feeling good about every part of the experience

Salesman and everyone was helpful and friendly. The sale went smoothly and I got a car that I really like at a good deal.

The team took care of the service needed and helped me plan additional future services for my car. The team is pleasant and listens when I state my limitations. No pressure, rather help in to strategize work load.

We had such a great experience at Kia of Cape! Our salesman, Carter Ridlon, was so helpful and knowledgeable, and made the entire process quick and easy. I would recommend this dealership to all of my friends and family. If you are in the market for a new vehicle, check out Kia of Cape!

Josh job and Harry Mueller were both great to work with. Josh made it a great experience and was very attentive. Definitely will recommend them to others.

Dean was great had a few mix ups but he did well to fix them tho I will say that they seem very busy and getting car seen took couple weeks

Staff was friendly. They did a good job. The only issue I have is the next day my check engine lights on and I don't know if it has anything to do with what they sprayed on my linexs and stuff. It was Saturday, so I couldn't call them. And I'm at a conference this week for a few days and Jeff City so I can't really bring it in then either. We had one issue they said was a fluke about 8 months ago and I'm worried that I have a lemon

Best car buying experience of my life!! Terry was exceptional. He made the process so easy and listened to what was important to me. 10 out of 10 recommend!!!!

Service great as always

Need to upgrade / fix customer WIFI; couldn’t get on; when I asked the employees about it, they said it sucked (their words, not mine)

They finally fixed my car after 3 months. After phone call and going down and waiting two months after that. They finally contact me about seeing if my car had been fixed by somebody else even though they had ordered all the parts they needed to fix my car. They said the guy that was in charge wasn't there anymore however the dude I talked to you was the same guy that I talk to the first time. My advice just go somewhere else you'll get it done faster and not so much waiting. That's why I bought my car from somebody else cuz I wanted to talk to them about a Kia never got a phone call back. Very poor service department. But I will say once they got it going they did fix my car just took a lifetime for someone who needs a car.

I was driving from St. Louis to Memphis when my check engine light came on and the car was decelerating. I went to the Service center and Dean came out, got my information about the car, took in in immediately to check it out.
He came out and talked to me with the bad/good news. He could fix it, but it would take 2 .5 hours.
It only took an hour and a half. We were back on the road and got my 88 year old uncle back home.
Dean went out of his way to take care of a stressful situation. In fact two other salesmen were also friendly and offered to order lunch if we needed it.
Thanks to Dean again! He made my day.

Very kind and polite. Felt welcomed and service was done in good time and quality. Will be taking my vehicle back for all its needs

The service was great . If the computers wouldnt have went down would have been out in 30 mins bryce was awesome getting me the lowest interest rates

Josh was an awesome person to do business with. Very polite an really worked with me to make the great deal on my new Pathfinder !!!!! An even delivered to my home. Josh went over a beyond in customer service. Way to go Josh !!!!

Josh was awesome to work with! He and Bryce got us in and out in a couple hours which is very fast for car buying. Josh got our old car appraised while we test drove the new van and even packed up our old car while we talked to Bryce because we were personally on a time crunch. Great experience all around!

I came in concerned about my brakes. Their service team treated me so very well, and took care of me that same day. I left with a fixed car, and useful advice for future care. 10/10 best place ever

Car buying can be a painful experience. At Kia it was a breeze. Terry was amazing and listened to what I was wanting (as vague as I was) and was able to find me the PERFECT SUV. I never felt pressured. Bryce explained all our options and financing to make sure we understood and felt comfortable with the purchase. Everyone took phenomenal care of us. Thank you Terry, Bryce and the rest of the crew at Kia!

Terry was amazing and helped us so much! I desperately needed a mom vehicle and I had my heart set on a Nissan Pathfinder that ended up being on hold and he showed us the Kia Carnival and it is everything a mom needs! He also helped my fiancé find the perfect truck he needed so we ended up getting two new vehicles that day! He answered all of our questions and was so nice and helpful during the process! Highly recommend to see Terry Hill at Kia!

Took my newly acquired older 2006 Sorento in for service, having at least one major concern. I really applaud Nathan and the tech for their comprehensive and concerned best options for me going forward, including price. Can't wait to take it back for them to do a little more service.

Josh did a great job ensuring that I got the car I wanted and was very patient as I chose the best option for me. All employees that I spoke to were kind and welcoming! I would definitely recommend purchasing your next vehicle from Auffenberg Kia of Cape Girardeau!

This ripoff of a dealership sells an extended warranty that uses USED PARTS to fix vehicles. Not remanufactured, but USED. They sold my wife a Honda CRV and the transmission didn’t make it 30,000 miles. I’ve paid thousands into this warranty program, just to find out they are going to put a USED transmission in my wife’s car. What a ripoff.

I am not good with words but Josh was excellent at making features understandable and very patient answering questions.
I went in for one vehicle on lot (sold from Sat. to Monday) but left at end of day with a 2024 seltos. Thank you Josh

Michael Robinson was really awesome to work with. He knew everything about the Telluride. He answered all my questions. And helped me learn the stuff I did not know. Thank you Michael!!

It took 4 hours to replace a part, then when I left it took two blocks for check engine light to come back on. The it took another two hours to fix it. I was not happy!

Very very great customer service got me in a very nice SUV something I wanted and was looking for thanks to Daniel Simmons !!

Great experience, they even traded vehicles with another dealer over three hours away to get just the vehicle I was wanting. Highly recommend them

We bought a Kia Sportage from Auffenberg Kia and have brought that car and our MINI Cooper there for regular maintenance. They have always done excellent work and the staff there is friendly and helpful.

Great Service, Friendly Staff, They Always Go Out The Way For Their Customers Even On A Saturday" Thanks So Much Mr. Dean! My First Time Meeting You"

The service department was friendly, knowledgeable, and professional, like they always have been when I have service done on my car. The staff at the dealership make me feel welcome and are polite, too

Oil change and tire rotation done.
Inquired about installing puddle lights. Tech said he lived near me and would do for less. He cracked my windshield but claims he didn't. I checked for new reminder sticker and there was not one. After he installed lights pulled car in garage. Next day in the light I noticed crack. Glass is started from inside so not a rock chip.