Aubrey's RV Center

While traveling from the east coast to the west we had a problem with our RV’s Dometic refrigerator. After speaking with a local mobile tech who wouldn’t listen to a word I said and tried to order a part we definitely didn’t need, we fortunately found Aubrey’s RV Center.
We met with Ryan, the service coordinator (maybe not his official title!). He knew we were traveling and got us in first thing the next morning. They diagnosed the problem right away. The part had to be ordered but they got it in before noon the next day and we were on our way a few hours later. Lots of good communication. Great service. I would recommend this place without reservation. And if you see Ryan tell him Michael and Naomi say Hi!!

Took our TT in to have the awning repaired. Had it done in 2 days and over $1,000.00 cheaper (yes, I said $1,000.00) than another company wanted to charge us. They even called back to let us know they accidently over charged us $40.00. They will get all of our business going forward.

Completely disappointed in this business. We brought our RV to be winterized and my husband asked for a quote on a couple things that need fixed. All we wanted was a quote. My husband was first introduced to the rudest technician ever. My husband even jokingly made a comment to the front staff that “ sorry to inconvenience him while he’s on the clock getting paid” it was ridiculous. We left our RV and usually winterizing does not take long. Over a week later my husband calls them to ask why our RV is still there. They said they were ordering parts. We found that odd since all we wanted was quotes. We pick it up, and they said the fixed the stairs ( which was one of the items we wanted a quote on) so we pay and we were shocked at a bill that was outrageous. They overcharged us on the stairs being fixed which we didn’t even say they could, and charged us $120 for a diagnostic charge to tell us exactly what we already knew needed fixed. The stairs were still not working properly when we got home. We called and complained and they decided to refund us $200 but we still paid $250 for something they didn’t even properly fix. They told us to bring it back so they can fix it but they couldn’t promise us they wouldn’t charge us more if they needed a new part. The entire transaction was a terrible experience and we just don’t trust bringing our RV there. We said no Thank you and we are completely out $250 for broken stairs. The winterization was $100. I’ll never recommend this place to anyone

My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV shop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location.

They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour!

Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.

We have dealt with Aubrey's in the past and have appreciated their service.
The free dump site is an
awesome service they do not have to provide, but they do, and we appreciate that a great deal, especially since they're close to our home. Thank you very much for this.

My gray tank discharge valve needed to be replaced. Made a service appointment with Aubrey's.
Great people. Very friendly. Very considerate. Reasonable prices.
I highly recommend Aubrey's RV Repair in Union Gap/Yakima.

I've utilized the service at Aubrey's a few times. They are honest, very friendly, and get the job done right. Would definitely recommend.

Nice people to work with willing to help you in any way they can thanks for the small business people

Again this year we had a fridge lock issue and a leaking kitchen sink on our new 2024 Entegra Odyssey Class C. Ryan looked after ordering parts and took us in while we were on our trip south from BC to SoCal.
Absolutely great service. Fridge works great.
A few days later on our travels (now in Twin Falls, ID, we noticed the new sink flange was leaking. Ryan looked after the repair cost at Snake River RV Repair. That was amazing amazing customer service. We will always recommend Aubrey’s and have told many rv friends.
Thank you Ryan!

We were on our way back to Canada from SoCal and our toilet stopped working. This is never good! We emailed Crystal at Aubrey’s as Yakima was our next stop. Crystal was amazing. She squeezed us in for a 9am service and we were back on the road with a new toilet by 10am. Absolutely awesome customer service and tech service! We will always recommend Aubrey’s!!! Thank you Crystal.

Let the Family Traditions Continue
Your a leader of the packs
Happy Fun Entertainment Found here
Service with a Smile and a Shake
TRUST your ❤
2023 has arrived

We were quoted 2-3 hours after the technician looked at our issue. Left wires loose, sold us new parts that were unnecessary, left wire connectors everywhere, taped up lights, forgot to install a light and charged almost $800 for what was supposed to be less than half that amt. Will never use or recommend.

We were at a family reunion in Yakima, WA. when my water pump in my RV went out. Aubrey's RV center, when I called them we're very helpful and on point. They had my water pump in stock and the staff was very greeting and nice.

It appears they have been in business for many years. The retail outlet in there facility has everything you may need.

We swung in here on our way through town for some parts. We found a great selection and fantastic customer service! We will definitely add Aubrey's to the list of repeat stops while in the area!!!

We stopped here when we were on the road because we had a leaky toilet valve in our travel trailer. The woman who helped us was incredibly knowledgeable and super helpful in getting the right part and getting us back on the road again. This shop is a little out of the way but definitely worth your time and effort to visit.

We recently went to the RV living life (a 5th wheel). Yes, I'm new to it, but they are great help and have a huge selection of everything a person can need. And if they don't have it, they can order it quickly. Best place in the valley for your needs.

Customer Service was outstanding , employees were are very helpful and knowledgeable.
Decent prices on merchandise.
I highly recommend this business for all people with r.v's

All staff were very polite and communicative in what repairs were needed in detail. I really appreciate all they did and sacrifices of the shop personnel for going above and beyond.
Thank you,

Brian Brown

They made sure our questions were answered. Was able to get the hot water heater was in place. That is a great way to get the repair done right.

It's a great place to learn about our trailer from people that know what their doing an always friendly 5.0 stars.

Very professional and friendly RV repair place! Jack fit us in for emergency services when our water tank partially fell through the under belly. Repair work was better than factory mount.