- 105 Windermere Ave STE 3B, Ellington, CT 06029
- 24/7 Emergency Repairs
- Warranties Offered
- Slate Roof
- TPO Roof
- Flat Roof
About the Business
What people say about “Atlas-Coles Door Systems”?
Customer feedback for Atlas-Coles is overwhelmingly positive, highlighting their excellent customer service and efficient delivery. Many reviews commend the professionalism and friendliness of the technicians, with prompt responses and effective communication being frequent points of praise. While most experiences are described as seamless and satisfactory, there are some concerns about the booking process and the clarity of appointments. Despite a standout negative review regarding high charges for minimal service, the majority of customers express strong satisfaction with the overall service provided.
What Users Like The Most
- The service and professionalism was tremendous.
- They stand behind their work.
- Aaron adjusted the latch bolt and added a step plate.
- Everyone's communication was excellent.
- Couldn’t be happier.
What Users Like The Least
- I was charged a 'discounted' $165 for 10 minutes of labor.
- The appointment process can be frustrating.
- I made one then called on the day and was told day was already full.
- I showed him the problem, and immediately noticed that a roller was off track.
- The entire scheduling process was easy and everyone's communication was excellent.
Recommended Reviews
We are pleased with our experience with Atlas! We called because our garage door automatic opening system was incredibly old. We actually could barely get it open. Our quote was incredibly fair and the team came out that same week to assist us. They replaced everything that needed fixing and installed our key pad and automatic opening system quickly. We are so happy to be able to use our garage now and will be using Atlas in the future for any of our garage door needs!
Erin came on an emergency basis, freeing our car from our garage. He returned to replace our door springs. He was quick, friendly and efficient.
James arrived on time. He was very professional and friendly. He answered all of my questions and concerns. And left no mess. We need more servicemen like him.
(He even changed a light bulb for me!).
- 105 Windermere Ave STE 3B, Ellington, CT 06029
- 24/7 Emergency Repairs
- Warranties Offered
- Slate Roof
- TPO Roof
- Flat Roof