Logo of Ask Zello Roofing, LLC

Ask Zello Roofing, LLC

  • 218 Cornwallis Ave, Locust Grove, VA 22508
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Ask Zello Roofing, LLC, we pride ourselves on our versatility and technical expertise, allowing us to tackle both residential and commercial projects with confidence. Located in Locust Grove, Virginia, we specialize in a range of services including roof maintenance, roof gutter repair, and roof leak repair. Our well-coordinated team is committed to delivering durable, high-quality results that provide long-term value for our clients. We understand that each project is unique, and our attention to detail ensures that we manage complex tasks from start to finish.

Our organization and consistency in work have earned us recognition for reliability in the industry. Whether addressing urgent repairs or conducting thorough inspections, we are dedicated to meeting the diverse needs of our clients in Locust Grove and surrounding regions. With Ask Zello Roofing, you can expect a seamless experience that prioritizes your satisfaction and the integrity of your property.

What people say about “Ask Zello Roofing, LLC”?

Customer feedback for Ask Zello Roofing is overwhelmingly positive, with many reviews highlighting exceptional customer service and responsive communication. Tim and Dallas are frequently mentioned for their professionalism and thoroughness, ensuring clients feel well-informed throughout the process. Delivery of services is noted as prompt, with many projects completed efficiently within a short timeframe. Even when issues arose, such as delays in initial communication, the overall sentiment remains favorable due to quick resolutions and quality workmanship.

What Users Like The Most
  • Tim Zello has been the biggest blessing.
  • They were fast, thorough and extremely fair priced.
  • The work was done quickly and efficiently.
  • Their prices were reasonable and they were responsive.
  • This company is amazing. Courteous, professional, responsive, and true experts in their craft.
What Users Like The Least
  • Bad experience with Dallas. He doesn't respond to emails most of the time.
  • New questions never got answered after repeated attempts.
  • His boss couldn't be bothered to answer them either.
Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 50 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Zach Fowler
Mar 22, 2025

Tim Zello has been the biggest blessing. We called him after a contractor told us our roof had damage and then they proceeded to destroy it. He had his guys come, look at the roof and then fixed all the damage that was caused. Ask Zello was ready when we needed them the most. Can’t recommend these guys enough. Tim was friendlier than family and was willing to do what he could to help us out. Thanks for the phenomenal roof and customer service. 10/10

Eddie
Feb 8, 2025

Bad experience with dallas. He doesn't respond to emails most of the time and then says to his boss he's responded multiple times to repeated questions from me. This simply is NOT true. This happened several times over a long period of time. This was not a one-time accident over a vacation. I use email so I can remember what we've discussed. New questions never got answered after repeated attempts. I sent some of the questions to his boss and that's when Dallas makes his claims about repeated questions he already answered. His boss couldn't be bothered to answer them either he just said maybe I should call Dallas. Here's a thought, maybe one of you pick up a phone and call the customer if you think there's a problem instead of ignoring multiple emails. Keep in mind very few emails over a long period of time. All I wanted to do was to get them to put a roof on

Casey Schmidt
Oct 22, 2024

Ask Zello roofing did our roof over the weekend and i have nothing but good things to say. They were fast, thorough and extremely fair priced. 10/10 recommend and we will definitely be using them again!

Randall
Jun 1, 2024

Zello Roofing did a great job on my new roof. Had it stripped and new roof in 2 days and cleaned yard and hauled away debris.

Victoria Ribeiro
May 2, 2024

Dallas was awesome to work with! He was very thorough with his explanation about the products and procedures. The work was done quickly and efficiently. Dallas stayed in contact with us throughout the entire process, making sure we were happy and satisfied.

Drew Polhamus
May 2, 2024

Our 23 year old roof needed to be replaced. I contacted Dallas with Ask Zello Roofing and he was able to quickly get me a free quote. After reviewing my options with other contractors, I determined the Ask Zello Roofing price to not only be fair but with the warranties and service they provided, the value was exceptional. Their team arrived on time and had the job completed in a single day with quality workmanship and site cleanup. I would recommend them to anyone looking for a roof replacement.

Jennifer Valentine
Mar 19, 2024

I just purchased a home and I'm working my way throuh the inspector's to-do list. I was in need of vent stack boots and a gutter assessment and went online to research some area businesses. Based on past reviews and the BBB, I settled on Ask Zello Roofing, and I'm so glad I did!

Tim and his crew leader BOTH responded to my inquiry right away and came out the next day. I was immediately impressed with Tim's knowledge, professional demeanor, and kindness, which matters more than we realize sometimes. He didn't try to sell me new gutters. His crew cleaned them, repositioned one, and sealed the seams. He didn't try to sell me a new roof. His crew removed the satellite dish left behind by previous owners, patched the spot and dealt with the other areas that needed attention. He addressed my initial concerns with speed and precision.

Tim also patiently answered all our questions about other issues around our exterior we wanted to have addressed, and pointed out things on the inspection list that they could fix.
The crew is so well-rounded and capable, and are such hard workers! We ended up using them for all the necessary roof repairs, gutter guard installation, deck stabilizing and refinishing, siding and decorative stonework repair, landscaping (my back yard was a wreck!), and exterior trim and door painting. It was so wonderful to have all this addressed by one company in about 2 weeks (would have been faster if not for weather interruptions!)

The pricing for everything was super fair, there are financing options available if needed, and the entire process and experience was no pressure and no hassles. All of their work is 100% guaranteed, and Tim communicated extremely well throughout this process and checked in with me at every turn to make sure we were satisfied.

If you need any home exterior work done, especially a lot of different types of work, I highly recommend Ask Zello Roofing. We have such peace of mind after the work they completed. They have both beautified our home and made it safer. Thanks, guys! I'll be calling you for our next project, for certain.

Jason Banks
Oct 12, 2023

Very professional overview of work to be performed, price was less than I anticipated, crew were timely, fast and did an excellent job. I can’t see any way to improve upon the service.

Rachel Frye
May 23, 2023

A pipe burst in our powder room! We called Luke Zello- they were out with in an hour to assess the situation and fix the valve! So we can now turn our water back on while all the other water damage is being fixed. Tim was very professional and friendly!

Stephanie Linville
May 23, 2023

We needed a siding on the house replaced and they came out the next day and quickly fixed it. You can even tell a repair was ever done. The workers were friendly and down to earth and I will definitely be calling them again if I need something done.

Victoria Amarasiri
May 12, 2023

Zello provided services to help us get our house on the market. Their prices were reasonable and they were responsive. High quality work resulting in short time for the house to get to market.

Thad Furlong
May 4, 2023

Professional, detailed, and a local manager within Lake of the Woods. Took care of all aspects of roof replacement without us having to be there. Always kept us informed. Highly recommended!

Adam Campagnolo
Oct 5, 2022

Professionalism, Honesty, and Friendly experience.
Dallas Berry came out, giving an ample heads up before arriving exactly on time! My insurance company mentioned "10% lifting" on my 5 year old roof in great condition. Dallas inspected and verified the age and agreed it was less than 2% lifting at most - and FOR FREE wrote me a receipt to use with the insurance company.
Really professional, did not try to upsell, transparently honest
I cannot recommend enough
11/10

Timber Wolf
May 4, 2022

Things got off to a slow start. It was almost a week before my initial voice mail was returned. After that, things moved fast. They looked at my driveway culvert and gave me a fair estimate. Once the contract was agreed on and the deposit made, they were out two days later. They got the job done in less than one business day and kept in contact with me throughout the process. The job looks great, too. I would recommend them for your project.

Chris Jackson
Apr 30, 2022

I had some brick steps that were breaking apart because of old grout. We contacted Luke Zello and within 5 days they had contractors onsite and a completed project. Highly recommended!

Don Fisher
Apr 28, 2022

Dallas gave me a very reasonable quote followed with exceptional customer service(I bugged him a lot). The roofing crew showed up on time and they worked hard and steady. The roof looks incredible and the workmanship was first class. I can't wait to find some other projects for this amazing company

Cindy Klott
Apr 28, 2022

Very prompt and answering my first call very prompt and showing up as soon as the job was okayed professional I would use them again

Jeremy Martin
Apr 22, 2022

This company is amazing. Courteous, professional, responsive, and true experts in their craft. Our new roof looks beautiful and Dallas kept us updated and informed throughout every step in the process. I highly recommend Ask Luke Zello for all your roofing needs!

Gretchen Cook
Apr 20, 2022

I needed to get my roof replaced and got several estimates from different roofers that were recommended to me. Although Ask Luke Zello was not the least expensive, they gave me a comprehensive explanation of what they were offering so I knew exactly what I was getting. They explained things thoroughly. In addition the product they offered was rated highly via the research I did online. They showed up on time and when they finished you would have never known they were there other than the new roof. They even checked to make sure no nails were left in the driveway several times. I definitely would recommend them to anyone! Also, check out their warranty for the roof. Beat all other warranties offered!)

Thomas Brodkin
Dec 7, 2021

I have avoided getting my roof replaced because I feared the process and the price. How wrong I was. From the courtesy and professionalism of Dallas, the gentleman who came and gave me the quote, to the fantastic crew who came and did the job, to Dallas and Tim following up to make sure I was satisfied I wish I had called them earlier. If you want a fantastic experience at a fantastic price call Luke Zello. Oh and now I have them coming to do deck work. When you find someone you can trust why wait.

Lisa Womack
Nov 29, 2021

The service was tree removal. Tim’s crew was responsive, professional and cleaned up nicely! We would definitely use his company again

Jacob Martin
Oct 7, 2021

We had “ask zello roofing” finish our basement and man it turned out so great. All of our communication was with Dallas and his son, who oversaw the entire project and their communication was outstanding. They were available to answer all questions day & night. These guys really can do it all and we’ll definitely be using them for any future projects. The work was top quality and they were very quick with all of the required permitting and the work as well. We couldn’t be happier with how our basement turned out.

Michael Cole
Oct 6, 2021

They did excellent work. Brand new roof for a great price. The owner even called my insurance adjuster to work out the details. Would definitely recommend.

Thayer Phillips
Oct 5, 2021

They replaced the entire roof and looks great! The representative was true on the numbers and all promises were kept. Exceeded our expectations.

S Scherr
Oct 5, 2021

In the breakneck pace of today's housing market, they were able to provide workers with multiple skill sets to make tight deadlines.

MommaD22508 MommaD22508
Sep 14, 2021

Dallas was so wonderful to work with. He was professional and was always in contact with us as we were out of town when the roof was being done. We are very happy with how amazing our roof looks. Would highly recommend Ask Luke Zello for their services.

Brooke Stanley
Sep 11, 2021

This company scheduled my estimate and roof replacement quickly! They gave me a fair estimate, and did a great job! It looks great, and they cleaned up very well when the job was finished.

Charles Leedom Jr
Sep 4, 2021

Timely. Very careful. Did exactly what was promised. Took pride in their work. The lead painter, Alan Lawhorn and assistant, Crystal, were very efficient and professional. Highly recommend!

Rebekah Yowell
Aug 13, 2021

We have nothing but great things to say about Ask Luke Zello- we inquired about having a dead tree removed. They came out the next day and gave us a quote better than any other competitor’s. Within a few days, the tree was safely taken down, and we were left with the peace of mind knowing that tree no longer posed a threat to our home. We highly recommend them!

Ben Infanti
Aug 6, 2021

I called them to assess water damage. They came out quickly to conduct an estimate and were very professional. They were efficient in completing the interior and exterior work. I’m satisfied with the their work and will definitely use the company again in the future.

Kristin Kidwell
Jul 19, 2021

The Zello team was top-notch from our experience! Both Dallas and Tim are stellar guys who are happy to answer any questions you may think of, while always keeping an open line of communication about updates!! We had our entire roof, skylights replaced by them, and Tim even assisted in helping us unload a U-Haul truck while in need. From what we have seen for ourselves so far, this company is made up of good people who also do good work!

Thanks Zello team

Vicky Dodson
Jul 11, 2021

Tim responded immediately and installed a new kitchen faucet for my parents. So good to have reliable and trustworthy services available for them in their later years!

Amber Statzer
Jul 10, 2021

I am a caregiver for a senior couple and the Zello family has taken great care of everything we have asked of them. From a sink faucet to the roof! They are friendly and personable lovely family and company.

Madison Bartholomew
Jul 8, 2021

I would recommend AskLukeZollo to anyone and everyone. My fiancé and I just bought our first house, AskLukeZollo’s team helped make the process smooth and exciting. Every step was handled very professionally and quickly. The paint work looks stunning, I am amazed by their skills and speed at such an affordable price!

warren finch
Jul 7, 2021

We had our master bathroom renovated by having the outdated, small shower demoed and had a custom built 4' x 4' tiled shower with frameless glass door. Also, new custom vanity countertop with fixtures.
While Dallas and his crew were on site, they installed nine LED canned lights in our kitchen ceiling.
Fabulous results.
Thanks again!

Lawrence Strother
Jul 7, 2021

I got an patio install with my guys from Zello and they’re amazing at what they do. I got an 15x12 stone in concrete installed in 2 days. Excellent quality and service; good folks who know how to get the job done. Thanks for everything!!

Jaime Betancourt
Jun 13, 2021

Great service very responsive. Dallas was great and was available to explain any doubts I had. Would recommend. Great work.

Hannah Noah
May 20, 2021

Dallas’ knowledge and professionalism made the project seamless from beginning to end. 10/10 would definitely recommend them and will be calling them in the future. We were on a tight timeline because of closing on the house and they 100% exceeded our expectations.

Maryellen Gordon
May 8, 2021

Deff recommend!!!! From the beginning to the end, Dallas was quick to come out and do a free estimate of how much it would cost to finish our basement, there were a few cracks in foundation that were a concern so he was able to get Tim out literally like the next day got us a quote on that. The services were able to get scheduled that next day for basement foundation repair. Then our basement was able to be started the whole process was over in a blink of an eye and working with Dallas was nothing short of amazing he’s very helpful. As well as patient when it came to our flooring seemed like everything we liked wasn’t available etc ( not at fault of them) but he went above and beyond to get samples of things I may like and even brought them to my job so I can see. Anything I had a concern about he was able to answer with full reasoning behind it. It was nice to be able to do business with people just like us families making a living, I met his wife and daughter on a Few occasions which were also so nice and pleasant. Fully recommend. Oh also Luke is awesome too he’s super quick to come out and give quotes on things he quoted my gutter cleaning and scheduled it a few days out ended up calling the next day saying “ is it ok if we do it today I want to get it done before the rain so the water is overflowing again towards your basement” very thoughtful and hardworking young man.

Melissa Huffman
May 1, 2021

Ask Luke Zello did an amazing job replacing my roof in a short period of time. My house looks brand new and the team did a great job keeping me informed of their progress. Would highly recommend.

Patricia Via
Apr 25, 2021

We were very pleased with the work done by Luke Zello LLC on our gutter installation. We were not only pleased with the workmanship but also had great cusfomer service!!!

Mindy Ali
Apr 21, 2021

Where do I start?.... from the time we called to ask about this company, until our roof was totally completed, was one week! Don’t even think about another company if you need a new roof! Dallas made the entire process stress free! He handled everything from quote to financing. I will definitely tell everyone I know about Ask Luke Zello !

Louis Fortier
Mar 12, 2021

Workers were very knowledgeable and professional in the roofing industry. Found more damage than we thought and resolved the problem. Very happy with the end result and Dallas was very knowledgeable, friendly, and professional. l would highly recommend this company for any roofing work that anyone needs done.

Dana Callender
Jan 31, 2021

I’m not sure if I can find the words to express how thoroughly impressed I am, from quoting to completion, with Ask Luke Zello and crew. I know that may sound cliché, but I mean it!

Dallas was always available to answer questions and give recommendations and opinions, and kept in frequent contact when things were scheduled. A minor delay at the home ahead of ours was communicated quickly, with a realistic and honest plan for when the crew would be at our home. And they followed through, exactly as they said they would.

The crew showed up and worked like absolute machines, and had a meticulous eye for clean up. The only time I saw them stop was for lunch. I have NEVER been more impressed with work ethic and dedication to a job. The team worked together like a well oiled machine. It was clear that each man knew their role and weren’t just beginners.

I wouldn’t blink an eye in hiring them again. In fact - I think they’ll make a good bit of money off the to-do list I have as a new homeowner.

God bless them - from the top down - for every bit of effort and time spent making our home safe and secure with a beautiful new roof! If you’re debating on who to go with - knock it off and hire them. You won’t regret it.

RJ Kane
Dec 20, 2020

Very responsive, fair price, and quality work. They were removing my storm damaged trees less than 24 hours after my first call to them. Will do business with again if the need arises.

Herman Edwards
Oct 24, 2020

So glad i chose Luke Zello LLC. Outstanding workers, did an awesome job replacing my roof, much better than i expected all around. I highly recommend Luke if you want a roof and don't want to pay an arm and a leg for it. I got a much better quality roof for almost half the price of two other estimates i got. Please, if you need a new roof, give Luke Zello a call, I promise you , you won't be dissapointed.

46 Crew Chief
Oct 22, 2020

I had some wind damage and wanted to get the roof replaced before winter.
1. I was able to get a review of the service and GAF roof products and the estimate within 2-days of requesting. Another roofer would have been 6-weeks just for the estimate.
2. Once the contract was signed, the local supplier did not have the shingles we wanted. Dallas worked throughout the day to find a supplier on the east coast that had and would ship them.
3. The crew was prompt, professional and completed the project in 1-day (approx 24-square). They took plenty of time after the job to ensure a thorough clean-up was completed.
4. I also had gutter guards on the house and they removed/reinstalled and made the necessary adjustments.
Excellent job and highly recommended.

Ryan Jones
Oct 10, 2020

Top services!!! Decided to obtain a roof replacement quote based upon feedback found within HomeAdvisor... Extremely pleased. Highly professional and a GREAT value. Was expecting the usual high price-tag but was quite surprised. Try them... You will be pleased!

William Breedng
Sep 28, 2020

Lake of the Woods is running some sort of scam on its residence by enforcing a (nonexistent)rule about storm water management. They are making residents selling their home replace culverts that they indiscriminately decide is not up to their standards. It’s garbage and not in the HOA regulations, but they force your hand because it could affect the sale of your home unless you comply.

That being said, Tim with Ask Luke Zello was quick, responsive and also the most affordable by a few thousand $$$. If Lake of the Woods screws you too, at least Luke Zello is affordable, quick and quality work.

Mitch Yowell
Sep 15, 2020

My experience with Ask Luke Zello was excellent! I had storm damage to my roof and sent a message to inquire on their Facebook page. Tim (the owner) was very responsive and came over to give an estimate on that same day. He was very helpful to answer all my questions while navigating the process of dealing with my insurance company. When it came time to do the install, the team was quick and finished in under 2 days. Top quality work and you can’t beat the price!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 218 Cornwallis Ave, Locust Grove, VA 22508
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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