- 4600 Johnson St, Colfax, NC 27235
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
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I wanted to support a local roofing company, but unfortunately my experience with Armor Roofing was very frustrating. I paid $800 for a roof repair that was meant to stop a leak. There was no written agreement or photos of completed work. The issue wasn’t resolved, and when I reached out, I was treated with defensiveness and blame, even though I was polite and just trying to get clarity. Communication became tense, and I was left feeling like I had to tiptoe around asking questions. Ultimately, I had to find another roofer to finish the job. I wouldn’t recommend them based on how things were handled.
Update: I appreciate the response from Armor Roofing and am raising my rating slightly. However, I was originally under the impression that ice and water barrier was going to be placed across the entire transition part of the roof. I knew there were rusted nails across the entire transition before you came. I knew that it may have been a miscommunication, but when I asked questions, the response felt defensive instead of solution-focused. I had texted that I still trusted them and wanted to move forward, but communication broke down after that. A friend inspecting the roof didn’t have to pry anything because, as shown in the photo, the protective paper was left on the barrier, which prevented the shingles from sealing down.
From first contact recommended by my insurance to the finished product of roofing and gutter repair working with Robert and Armor Roofing LLC was first class. Punctual and timely service followed. Everything we discussed helped me understand the process and timetable. Very pleased with the professionalism of the working teams that performed the work.
Our neighborhood experienced a bad hail storm. I had a list of roofers to call when my neighbor had Armor Roofing inspecting his roof. When he was about to leave, I asked Robert Lopez if he had time to inspect mine. Without hesitation, he said yes and I’m glad he did. Robert and his wife, Kody, handled the entire thing, obviously the repairs, but dealing with my insurance company as well. Robert even met the insurance adjuster during their inspection. We had to replace the roof, gutters, vinyl siding and window wraps. Armor handled them all. Every one that worked on our house were personable and professional. Cleanup around the house was outstanding! VERY happy with the work they did!
- 4600 Johnson St, Colfax, NC 27235
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates