- 4544 Columbus St, Wayne, MI 48184
- Financing Available
- Licensed & Insured
- Slate Roof
- Green Roof
- Asphalt Shingle Roof
About the Business
What people say about “America's Best Chimney & Roofing Co”?
Customer feedback on America's Best Chimney and Roofing Company is mixed, with a significant divide between positive and negative experiences. Many customers praised the promptness and professionalism of the service, highlighting effective communication and reliable follow-through. However, numerous reviews reflect serious concerns about customer service, particularly regarding missed appointments and lack of communication. While some customers commend the quality of work and support received, others express frustration over scheduling issues and inadequate follow-up, leading to a cautious overall perception.
What Users Like The Most
- Fantastic price for a very professional job and clean-up! Great customer service.
- They were here to take care of it within a couple hours. Their cleanup is great!
- Prompt, professional service at an extremely reasonable price.
- Dave and his crew did an excellent job working on the inside and out for my mom.
- The work was done quickly and professionally.
What Users Like The Least
- They no called no showed. Two wasted Saturdays waiting on a company.
- Very unprofessional to miss one much less two appointments.
- They just wasted my time for nothing.
- Finally he called me again on a Thursday or Friday and said he could come M.
- When I scheduled my appointment... Dave waited until the absolute latest date.
Recommended Reviews
This company came out in Jan 2020 after we had a fire inside our chimney. The fire was large and even the fire dept was called. I called to have them come and inspect my chimney. The man who came out seemed nice and said he only found a few things that needed repaired- one was a seal on the roof which he fixed and the other was the fireplace back panels(that we needed to order) - So we thought everything was good. Fast forward to now Dec 2024 and we had a different company come for a professional cleaning. While inspecting the chimney with a camera they found extensive damage they said was caused from the fire in Dec 2019. They said our fireplace is unusable and not safe and has not been safe. I contacted this company to ask if they have records or any pics (so I can submit to my insurance) and I was told that they do not even do a camera inspection. I was shocked to say the least. Of course I have contacted my homeowners insurance who the original claim was through and it doesn’t sound like they will cover anything as it’s been years they said. So please do not hire this company. To replace our entire fireplace it will cost around 15k. This is something that should have been included in our insurance claim years ago but because this company didn’t fully inspect our chimney we are SOL. I realize I should have asked more questions about how they inspected my chimney and what exactly they did but when you contact a professional company and ask for a chimney inspection after a fire you would think if they can’t provide a full inspection and actually look inside they would have you call a different company.
Excellent chimney installation service. Fantastic price for a very professional job and clean-up! Great customer service. I would call this company again.
America’s Best Chimney and Roofing Company didn’t show up for first appointment.Second appointment was between 10:00 AM & noon on 8/3/2024. At noon office called and said “boss” was running behind and would arrive by 2:00 PM. BY 5:00 PM, no one came for estimate and no phone call. Very unprofessional to miss one much less two appointments. I realize that with recent storms, contractors are busy, however no phone calls and not even an apology. I’m through waiting around all day for this company
- 4544 Columbus St, Wayne, MI 48184
- Financing Available
- Licensed & Insured
- Slate Roof
- Green Roof
- Asphalt Shingle Roof