- Ft Mitchell
- Residential Roofing
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “A-Tec”?
Customer reviews indicate a positive sentiment towards A-Tec, highlighting their professionalism, responsiveness, and effective communication. Many clients appreciated Tom's dedication to guiding them through challenging aspects, such as dealing with insurance companies. The timely completion of projects and the quality of work were frequently praised, contributing to a sense of satisfaction among customers. However, there are a few serious complaints about subpar workmanship leading to additional costs for some clients, which raises caution about potential inconsistencies in service quality.
What Users Like The Most
- Tom is very responsive and a professional with a sense of urgency.
- Tommy walked me through the process and coached me on dealing with the insurance company.
- His team was professional and prompt, on time and on budget.
- They were on time and worked hard until the job was done.
- Tom is very personable and knowledgeable. He will answer any questions that you have.
What Users Like The Least
- I had to pay $10k to have this redone correctly.
- Fast is not always better; I had to wait weeks for a quality roofing company to come and do the job right.
- After the section was replaced, it looked like there was a gap where the old and new corner pieces met.
- My experience was disappointing, especially given the high price I paid for the work.
Recommended Reviews
Tom is very responsive a professional with a sense of urgency. My second roof with him I’ll work with him every time
I’ve known Tommy for some time and finally had the privilege of working with him. Nothing but professionalism and top notch service. Had a lot of issues with the insurance company and Tommy walked me through the process and coached me on dealing with them. This was my first time having to deal with an insurance company so I had zero direction. Tommy was great. I even offered to meet him on some instances closer to the Florence area so he didn’t have to drive to dry ridge but he insisted he was driving to my house to make it easier on my family. Never did he try to “upsell” me. My new roof looks great and will keep my family protected for years to come.
Thanks again, Tommy.
Tom was on time and on budget. His team was professional and prompt. Tom helped with discussions with the insurance company as well. I recommend Tom and his team for any roof replacement.
- Ft Mitchell
- Residential Roofing
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof