A 1 Dependable Roofing And Contracting

Good 4.3 (11 reviews)

2011 Portofino, Rockwall, TX 75032
Commercial Roofing
Residential Roofing
Financing Available
Licensed & Insured
Slate Roof

Website —

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At A 1 Dependable Roofing and Contracting, we pride ourselves on our versatility and technical expertise, making us a go-to choice for both residential and commercial projects in Rockwall, Texas, and the surrounding areas. Our comprehensive range of services includes roof repair, roof deck repair, gutter installation, and specialized roofing solutions such as tar and gravel, flat roofing, and TPO roof replacement. We manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organization and consistency in work reflect our commitment to delivering durable, high-quality results that provide long-term value. We understand the importance of thorough project coordination, allowing us to navigate challenges effectively and maintain a seamless workflow throughout each job. Whether you need a simple roof cleaning or a complete roof replacement, you can trust A 1 Dependable Roofing and Contracting to exceed your expectations with our dedicated approach.

What people say about “A 1 Dependable Roofing And Contracting”?

Customer feedback presents a mixed picture regarding A1 Dependable Roofing. While many reviews highlight the professionalism, prompt service, and attention to detail provided by the company, there are concerning reports about poor communication and follow-through, particularly regarding promised callbacks and documentation. Some customers experienced issues with receiving receipts after payment, which hindered their ability to manage insurance claims effectively. Overall, while numerous clients commend the quality of work and ease of collaboration, the significant communication issues noted in several negative reviews raise important concerns about customer service.

What Users Like The Most

Kenneth is super easy to work and accommodating.
A-1 Dependable Roofing went above and beyond on replacing my roof.
No hassles from start to finish. Contractor was courteous and professional.
Very pleasant, easy to work with group.
I have known the owner of this company for quite some time now.

What Users Like The Least

Customers are fully satisfied

Services: Roof Repair Roof Deck Repair Gutter Installation Roof Cleaning Tar and Gravel Roofing Flat roofing Attic inspection Soffit Installation Shed Roof Repair TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Good 4.3

Out of 11 reviews

5 stars

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Phnxnest 75

Google review

Mar 27, 2024

Poor communication. Don't expect any returned call backs or email responses whatsoever from Ken after he's got his money. Part of a professional transaction is payment upon completion of work (which I did); and receipt for payment (still nothing from Ken) despite reaching out multiple times. You will need your receipt to benefit from insurance premium deductions for a new roof installation. So right now, my insurance won't honor these deductions, because I don't have proof that the roof was replaced. The only proof I have is Ken cashed the check. Maybe this review will give him an opportunity to make this right.

cindy mancha

Google review

Apr 21, 2021

Kenneth is super easy to work and accommodating. He gave me the best bid out of 4 bids and followed thru with everything he said he would do. Definitely give him and his crew a chance if you need your roof done. He will not disappoint.

Lynn T

Google review

Apr 20, 2021

A-1 Dependable Roofing went above and beyond on replacing my roof (that had sustained baseball sized hail) gutters and window screens. The fact that they provided pompt professional service, a beautiful roof (the other neighbors are jealous) and were easy to work with puts them in the top echelon of roofing companies.

alysha pass

Google review

Mar 20, 2021

I felt that A1 Dependable treated me like family and paid attention to every small detail!! Will deffinantly be using them for all my home repairs!!!

David Myers

Google review

Jun 30, 2018

No hassles from start to finish. Contractor was courteous and professional. Contractor worked directly with Insurance adjuster. No out of pocket costs were incurred. Would highly recommend
A1 Dependable Contracting.

Karen Draude

Google review

Jun 8, 2018

Nothing but good to say about the company! They took care of all the things we needed done after a hail storm. Very pleasant, easy to work with group. Quick to get the work done and their employees did a great job! Will definitely keep their number for future needs.

Frank Peterson

Google review

Sep 1, 2017

Great company! Very professional from the start, working with the roofing inspection, and continued until the last item was completed. They told us what would be done and they totally followed through. Could not be more pleased with the quality of every thing they did to put a new superior roof on our house.

David Wassermann

Google review

Aug 26, 2017

I have known the owner of this company for quite some time now. He and his team do things the right way and continue to please multiple customers. Thanks, A1!

Bob Roberson

Google review

Jul 19, 2017

Andrew showed up to make an assessment of our roof and had very encouraging results and a multitude of promises about what they would do and how they would do it. Number one he promised excellent service and instructed us to call the insurance co. to have an adjuster make an appt. Of course we did all that and informed him of that date. He assured us that he and Ken would show up early to walk the adjuster through the job. When the insurance adjuster arrived, they were a No Show and never returned any calls. Thanks for nothing A1!

Jerry Rodriguez

Google review

May 18, 2017

Great company. The staff was very attentive to my needs. Very easy to work with. Got my home repairs done in the timeframe promised. Thanks Guys

Lucie Moorer Liggitt

Google review

Nov 22, 2016

Had a certified home inspect come to my home, almost immediately to access the damage to my home. Then they worked with my insurance. No headaches, super friendly staff, super fast service!!!

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