Zoë Cleaning & Restoration

I recently hired Zoë Cleaning & Restoration to routinely clean my office space, and I couldn't be happier with the results! From the moment I contacted them, the customer service was exceptional. Greg and his team at Zoë Cleaning & Restoration were prompt, professional, and very accommodating to my office needs.

The cleaning itself is thorough and meticulous. They paid attention to every detail, from dusting hard-to-reach areas to scrubbing the floors until they sparkled. I was especially impressed by how they handled my kitchen area and bathroom area — they looked brand new!

Overall, I highly recommend Zoë Cleaning & Restoration to anyone in need of a reliable and effective cleaning service. I will definitely be a long time customer!

Thank you, Zoë Cleaning & Restoration and your amazing team!

I cannot overstate how great of a customer experience I had when using Zoë for our restoration needs. Great staff, timely updates, and transparency that you just don’t see from other places. If your home needs work, give Zoë a try! They won’t disappoint!

We had Zoe out to do a commercial cleaning project for our plumbing business. It was so nice to have a deep clean done at our shop that seems to get so dirty so quickly with all the equipment that gets hauled in and out of here daily. Zoe was so great to work with. They were professional, timely, affordable, and did an amazing job! We will definitely be using their services again!

I just would like to say Zoe is hands-down the best people you want to work with when going through a devastation. They treat you so well you will not even realize that you’re not family. They are truly passionate and caring. I wish I could give them a rating of 1000.

I used Zoe after a good review from my neighbor to pack up, clean and move my property, after our condos had a fire. Contrary to my neighbors experience I had a horrible experience and I'm still trying to get my money back for the service and products that I did not receive. My neighbor was supplied with 554 photos of his items, I received 18. I was charged for boxes as a supply, when a large number were my own totes and boxes. I was charged a higher rate for packing my items than my male neighbor. I was charged for cleaning my items when 99% of my property was not cleaned. Upon delivery of my items I immediately brought to their attention that my items were not cleaned.
The owner said he stood by the salesperson's opinion. I then got transferred from the owner to an attorney. I gave him an itemized list of what I did receive and his response was basically that the owner would not refund anything. I have since filed a complaint with the attorney general. My next step is to file a lawsuit for a refund of $12,000. I paid them over 32,000.
During the process of the service my neighbor was contacted for approval of the amount. During mine I was not contacted until they claimed to be done. Apparently what they do is find out how much your coverage is and then charge you that amount.
My neighbor paid far less and had far less property than I did, plus his items were actually cleaned.
I feel taken advantage of when I was in a horrible situation, perhaps because I am a single mom and he figured I was an easy target.
I've included just a few of the hundreds of photos I have taken. Including a couple totes that they labeled as "box" in order to charge my for the supply of boxes.

Jason Graf and Dave Richards with Zoe Facility Services are incredible professionals. They did an excellent job and maintained excellent levels of communication with me through this whole process with the property cleaning and removal from my recent condo fire.

They were courteous and you could tell they genuinely cared about the situation I was dealing with related to my fire and the loss of property. I would not hesitate to recommend this company for their services, and I have already referred several people, one who is actually signed up!

"So glad the plumbing company referred me to you. You were able to get your people out here right away and keep the damage to a minimum! Will definitely refer you to others and I hope I never need you again. Many thanks!"

This is an organization with a story to tell and a purpose to serve. I am enamored with the care and attention that they invest in their business partners and clients on both the restoration and facilities sides of their work. If disaster strikes, they will guide you from determining your needs to filing an insurance claim and providing seamless communication that keeps everyone up to date.

The leadership at Zoe is top-notch. It was great to learn more about their property damage restoration and commercial cleaning services. The advancements in technology and the commitment to communication are the best I have seen. I will be recommending them for more jobs in the future.

Our house had sustained water damage as well as needing drywall repair and broken window restoration.
Zoe Facility Services handled the whole process from emergency services to total restoration with excellence and exceptional service.I would highly recommend them.
Jessica, our project manager, kept close communication on every detail of the process. She responded to our questions within 24 hours and made sure progress was made. She and Dave also gave detailed estimates to our Indi company and told us what we needed to communicate to our claims adjuster. It was a difficult 2 months living away from home. But now our house is better than before.
In fact, I already referred Zoe facility services to friends whose pipe burst and flooded their entire house while they were away.

The work was high quality, and I would recommend Zoe to others! Way to Go. If you want exemplary customer service, you want Zoe! W.L. 10-2022.

I got a call back within minutes of our request for service, despite it being after business hours. Dave has been absolutely amazing. Extremely knowledgeable, very patient as we ask endless questions, professional, easy to talk to, and very trustworthy. He has explained everything each step of the way so it makes sense, has put us at ease about the process, and assured us that our home will be restored after our basement flood. He is extremely available to us and the company has been top
of the line. Absolutely recommend!

I would highly recommend this company! My client has gone through several cleaning services and Zoe is the first company in 7 years to receive kuddos from the staff.

I like the atmosphere here, although there are sometimes where I may not want to come in due to personal issues, but I still get to where I need to be to get the job done. Jerrica is really a very understanding supervisor and like being there for me when she needs me.