World Wide Roofing

Great price, quality and timing! Started the next day bright and early and had my deck done in a weeks time with a roof!

Stay so far away!!! We hired Jonathan to fix a ridge vent leak we had when we moved into our new home. We planned on replacing the roof in a few years but wanted to hold off as we had a lot of move-in expenses so decided to Target the only real problem the roof currently had. We had been through several quoting processes and kept hitting dead ends with no shows and non-licensed roofers. Jonathan called and seemed competent, gave us a price around what we expected and had received from a couple others, and said he could do the job quickly, and promised a 2 year warranty on his work. So we went with it and set up a time for him to come do it. Everything seemed fine the day it was done and Jonathan was nice enough.

Then the problems started. It took weeks and constant reminders just to get an invoice from him. Finally he sent it apologizing because they had a lot to do before the holidays. Fine. We also had insulation replaced in our attic afterwards and had the contractor comment on the not so great looking job that was done but, we figured as long as it was working, who cared what it looked like as we knew we planned to fix the whole roof in a year or two.

Fast forward approximately two months. My husband came.home from work one day and pulling into the driveway realized the shingles Jonathan had put on were starting to look like they were peeling back. We took pictures, texted them to Jonathan and we're weld he would have someone here that week to fix it. That was the last time we heard from him. We tried for a month to get in touch via calls/emails/texts from both me and my husband, even asking him to just tell us if he wasn't going to fix it. Nothing. We finally decided to just get our roof fixed. We have had several roofers here for estimates (we are being much more selective this time) and all have commented on the terrible "fix". The guy we hired explained and took some pictures for us and said it was clear the guy who did it didn't know what he was doing and also used the wrong sized nails/clearly just used all different kinds of scrap pieces to do the work. On top of all this, we now need to make sure the ridge vent didn't leak again into our newly placed insulation.

If you want quality work and good communication do not use this company. It's been the worst and most unprofessional experience we have ever dealt with. My husband even let him know (after 3.5 weeks of trying to contact) that we would be letting others know about our experience if he did not at least call us and tell us he wouldn't fix it or try to rectify the situation and nothing, so he clearly does not care.

Edit: The company is now responding to some of the reviews I posted stating they told us the roof needed to be fixed and we cancelled the check which is why they never came back. However, this is extremely not true. He did mention there could be problems with the cold weather but to call him and he would fix it. That is what we did and he did say he would have someone here by the end of the week. That was the last we heard from him. This was two months after he cashed the check. We have evidence in our acct that the funds were delivered to him and there is no way to cancel funds two months after they have already been paid via check. Just figured I'd jump ahead of the lies. Thank you.

Great people! Did a great job fixing my roof. The owner Johnathan Smith is very understanding and makes sure every thing is done to perfection.