Wm. Krotter Co - Krotter Auto and Marine Center
- 305 W Douglas St, O'Neill, NE 68763
- Free Estimates
- Licensed & Insured
- TPO Roof
- Flat Roof
- Gable Roof
About the Business
What people say about “Wm. Krotter Co - Krotter Auto and Marine Center”?
Customer reviews are predominantly positive, highlighting excellent customer service and efficient communication throughout the vehicle purchasing process. Many customers appreciate the quick turnaround for paperwork and vehicle delivery, often noting the professionalism and friendliness of the staff. However, there are significant complaints regarding the transparency of service charges and issues with vehicle repairs, which have resulted in a more cautious overall perception. While many express satisfaction with their purchases, the severe issues raised in some reviews cast a shadow over the general sentiment.
What Users Like The Most
- They had all paper work done up and to me by the next morning and the truck loaded up with a transporter by that evening.
- Immediately I knew I had found the right person. He was professional, cordial, to the point.
- They even delivered it right to my driveway!
- Very friendly and willing to help.
- They were very helpful throughout my car buying experience.
What Users Like The Least
- Sold me a pickup that they knew had steering problems.
- You should let people know that you charge 8$ a quart for DEF.
- Charged me to fix it four times but problems were never fixed.
Recommended Reviews
Was looking for a gladiator rubicon ecodiesel. when I found one listed at Krotter's. Called and they gave me a number I was more then happy with. They had all paper work done up and to me by the next morning and the truck loaded up with a transporter by that evening. Truck looks brand new and I have zero complaints
Amazing experience with Andrew Krotter and Lydia Fuhrer with Wm Krotter Auto and Marine. I was in the market to replace my 2018 Toyota Sequoia that was unfortunately totaled in an accident. I was searching nation wide and found a 2022 Toyota Sequoia in their inventory. After several dead end efforts with other out of state dealers.... get this, one in Florida attempting to tack on 6K in "mandatory" dealer fees, I shot a message out via the add in AutoTrader. Andrew reached out to me directly. Immediately I knew I had found the right person. He was professional, cordial, to the point, and not shifty. I spoke to my frustration with the process, practically begging for transparency. After exchanging some photos and me expressing interest, Andrew stated it bluntly.... This is your price, no extra fees, nothing hidden. And he stuck to it. Lydia handled the financing, again with courtesy and a professional attitude that was lacking at other dealers. They even held the vehicle for me, as it would be a few days before I could make the 6 hour drive to their dealership. I arrived with my family in tow, found the vehicle in immaculate condition, fully detailed, parked with the keys in it ready to go. 30 minutes in the office and the deal was done. If you want the absolute best dealer experience, its worth a trip to O'Neal Nebraska.... You will not be disappointed.
Great experience with these guys! I started my search for a nicer used Jeep gladiator a month prior. Did a search of over 750 miles on popular car search websites and traveled to over 40 dealerships in person. When I found this 2022 Mojave gladiator I fell in love but knew it was out of my budget. I finally gathered up the nerve to call Krotters and boy was I glad. They gave me an outstanding trade value on my 2019 Jeep wrangler and were willing to negotiate a price difference on the one they had. They even delivered it right to my driveway! I live four hours north of them in central South Dakota. 5 stars! This was easiest vehicle purchase I have ever made.
137 locals recently requested a quote
- 305 W Douglas St, O'Neill, NE 68763
- Free Estimates
- Licensed & Insured
- TPO Roof
- Flat Roof
- Gable Roof
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