White Salmon Ace Hardware

Kent and Jason were great! Super helpful and knowledgeable. They helped me find everything I needed and explained everything very well.

Best customer service I've ever had at a hardware store! The young dude who just shaved his head, AMAZING. Bret, amazing! The gal with the dog, super duper! The two girls that work the register, exceptional! I love this store because of the service!

Very nice people, helpful both on the phone and in person... answered the phone on the second ring, transfered to someone who could help... drove in and picked up what I needed....

Went in looking for a special kind of sprinkler, and they had it! Nice clean store, and a good selection of hardware items. Helpful staff. Masks were required.
They had an excellent price on three-colored fall mums, so I picked some of those up, also.

A surprising inventory for such a small footprint. Everything from automotive to paint to welding to electrical to framing in one place. A fantastic collection of screws/nuts/bolts. Typically small quantities in stock, so not a contractor supply store, but perfect for a home owner. Very friendly and covid-aware staff.

This place has by far the worst customer service! Not only do they take away from the locally owned and operated hardware store down the street, Talbert hardware, but they do so in the worse possible fashion. I had to run down to pick up some things from Grocery Outlet the other day, so I thought I would stop in to grab a few things there while I was at it. Little did I know, it was about 10 minutes before closing. The cashier seemed to be more irritated that I was there, then she was in helping me, and I told her I just needed to grab a few cans of spray paint and would be in and out. I went to go walk down the aisle, but it was completely blocked off by the barbecue grills that were on display out front during business hours. Rather than assisting, or finding assistance, to move them out-of-the-way, she decided it be best to bicker with one of the other clerks. After standing there for a few minutes staring down the aisle, attempting to drop the hint that I needed access, I finally gave up and walked out. Nothing from her was said at all. Ace Hardware sucks and I will not only NEVER shop there again myself, but I will discourage anyone & everyone I possibly can to not shop there as well!

Good store, helpful employees BUT the 2 large service dogs laying down blocking customer path to cash register is just wrong. Worker who is training service dogs should have them behind counter with her NOT impeding customer. *** Have been back to this hardware store several times and the dogs are still impeding the customers. Found out today that several customers have complained. BUT the owner still does nothing. I am extremely tired of having to walk around dogs sprawled out....decided not to go back anymore. I will pay the bridge toll, gas and time to shop where owners control the work environment.

Today, 6/20/19, decided to update comment: According to the Americans with Disabilities Act (ADA), service dogs have been specifically trained to “work” for people with medical conditions. They can travel mostly anywhere in public, even in hospital rooms. The animals must be held on leashes, unless the restraints interfere with their functions. And the purpose of the dog is generally nobody’s business, with employees limited to asking two questions: Is the dog a service animal required because of a disability? What work or task has the dog been trained to perform?

Are you reading this Ace Hardware management???

The manager has improved dramatically in terms of helping people and being courteous. They still seem a bit lacking as to help on the floor but had three cashiers going so kudos for making the line go faster.

Not great. Staff not knowledgeable and their selection of hardware types seems secondary to beer (located at the front) and hot sauce. Also, never ever try get a key made here. Wow...just wow. Two stars is for lower prices on beer than the grocery store. Ironic but it IS useful

Few to no organic gardening products. I believe the majority of gardeners are organic gardeners now (at least veggie gardeners are) so it is an odd to not carry organic products. Also, the prices for drip irrigation fittings are literally 3-4 times higher than what I pay on-line. I really do want to shop locally, but not that bad!

They've really improved the offerings in our local hardware/general store. Still need to go elsewhere for many things, but for most general hardware needs this works just fine.

I really love our little ACE STORE , as it has alot of really sweet people that work there, and found them ALL to be very friendly and knowledgeable. No , they do not have everything you might get across the river, but they have just enough. At times ,the prices are so much cheaper. I shop there often!