Logo of WestRock Restoration

WestRock Restoration

  • 6330 Gateway Dr Suite A, Cypress, CA 90630
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “WestRock Restoration”?

There are not enough reviews yet to form a clear opinion about WestRock Restoration

Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 16 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Parker Pedicord
Aug 6, 2025

I highly recommend WestRock for any restoration services. Their team is consistently professional, responsive, and dedicated to addressing client concerns with the highest level of care. I had the pleasure of working with Rob, whose attention to detail and commitment to going above and beyond truly stood out. Thank you to Rob and the entire WestRock team for an exceptional experience.

gabriel serrato
Jul 30, 2025

I'm a service director in downtown Los Angeles and I oversee a few aging assets that are very challenging. I have worked with Westrock for several years and they have, time and again, proven themselves to be top notch intercraft and customer service. Most recently we had a unit where they missed one area. This was a water intrusion that involved several units and the large common area. It is understandable that something got missed. Mistakes do happen. What is remarkable is the very rapid response we got from Westrock. Rob Elliot answer my calls immediately as he always does. And had his team on site the very next day to rectify the situation. Unfortunately, this level of customer service is uncommon. Kudos to Rob Elliott and his team at Westrock Restoration for the rapid response and constant communication. I recommend Westrock without any reservations.

Abiezer Morales
Jul 22, 2025

The team was professional and did great quality work. Robb was awsome and was very communicative through the entire process. I would recommend them to everyone.

Chris
Jul 11, 2025

Project Manager Steve Perez and his team handled our mold remediation process professionally and efficiently. I highly recommend WestRock and will definitely contract them again.

Patty Elliott (NanaPattyCakes)
Jun 30, 2025

Awesome job! If I could give more than 5 stars I would. They were very organized, professional and went beyond by detailing the house after they were finished with the whole house flooring project. These days it’s so difficult to find a contractor that checks all the boxes. Nate and Thomas were in charge and they were always on top with communication.

Jericho Luna
Jun 24, 2025

Rob and his team were outstanding on our remediation project. They were professional, efficient, and kept us informed every step of the way. The work was done on time, with great attention to detail, and minimal disruption. Couldn’t have asked for a better team—highly recommend!

Vincent Poyyak
Jun 18, 2025

I have a few different options for floods, and I've consistently found that WestRock is simply the easiest to work with. Rob gets my disasters assessed, contained, and mitigated with one quick email. I value that simplicity, as a multi-site operator I have a lot going on and being able to trust that an issue is in good hands means a lot to me.

There's not much more to say, and to me that's a good thing. I don't have to spend time on floods because Rob E. and his team take care of them for me.

Harry Orfanos
Jun 5, 2025

Steven and his team did an outstanding job handling a major leak in my unit that risked ruining my wall and ceiling. The Westrock team was professional, responsive, and incredibly helpful throughout the entire process. They worked quickly and efficiently, all while keeping me informed every step of the way. Amazing work all around

Cindi Jacobson
May 29, 2025

Westrock's supervisor Steve and crew did a great job on my home. Steve kept me updated daily. The work crew was professional and friendly. I highly recommend them.

Monika Michelle
Mar 22, 2025

I would first like to thank Hector for his fantastic customer service. WestRock Restoration is extremely lucky to have such an amazing guy on their team. Not only does he advocate for his team members, he was nothing short of amazing in keeping me informed through the whole process. He cared for my home as if it were his own. I was very on edge about having people in my home, around my belongings, but hector and his guys handled everything with such care. I cannot say enough good things about this team. I have worked property management for years and dealt with so many different vendors, restoration teams, etc and I am highly impressed with this company!!! Thank you so much Hector and team for your outstanding customer service and attention to details. Everything was kept clean, no dust, no mess left behind, they were quiet, and respectful. It really means so much after dealing with this nightmare and getting the run around after only a month in my apartment!! Thanks again, WestRock!

Tracey Loeb
Mar 9, 2025

Westrock Restoration was fantastic remediating our home after the Palisades fire. They are extremely knowledgable, experienced, courteous, punctual and thorough. Every step of the process was overseen by an incredible team led by Cory, Jonathan & Steven. They provided a true 10/10 experience on all levels.

Bridget Williams
Feb 24, 2025

Jose and his team did a great job! They came in and fixed my request at a timely manner and had great service. Great job WestRock Restoration!

Signor Ollop
Dec 21, 2024

Started with a bad review and it was a mistake on our end. Our issue was with the apartment complex we live in not the vendor. We apologize. All of Westrock employees are exceptional. Hector and his crew work really hard.

Laura Marcum
Nov 18, 2024

WestRock Restoration is amazing! We’re a small nonprofit, and when we discovered mold in our workspace, it was stressful. Thankfully, WestRock came to the rescue and made the entire process stress-free.

Their team was incredibly professional, knowledgeable, and efficient. They explained everything in detail, so we always felt informed and reassured. Not only did they completely remove the mold, but they also repaired the affected areas flawlessly—our office looks better than it did before. Shout out to Kane and Anthony and the whole team for your help.

Marie
Sep 8, 2024

WestRock rocks! They're quick and very professional. My residence is 2hrs away from them and they drove that 2hr ride and have done a beautiful job. Would highly recommend if you need a job done by them

Robert L. Hartley II
Mar 14, 2024

I just wanted to say thank you, We just watched one of your guys pull over and put out a fire on the side of the road. He got it out before the fire department arrived. High winds plus garbage can fire could have been really bad. Just one guy going out of his way to what's right.

Thanks for being you dude.
Good job.

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  • 6330 Gateway Dr Suite A, Cypress, CA 90630
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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