Walt Massey Chevrolet Franklinton

We have been to several dealerships throughout the years and Walt Massey was by far the best to deal with. The staff was friendly and knowledgeable. I highly recommend them for your vehicle needs.

I took My truck in three different times in the Throughout the to get my backup camera fixed and on this last time, they told me it was my headlights and I would have to pay a $200 bill. even though I took it out there three different times, and they just now found out the problem, which is ridiculous

My car buying experience at Bill Hood Chevrolet was truly exceptional, thanks to William (Bill), Brad and Carl. The sales team was incredibly helpful, friendly, knowledgeable, professional, and responsive, making the entire experience enjoyable. They went above and beyond to ensure I was happy with my purchase and ensured I knew how to operate every feature/function of my new truck.

Customer: D. Young
Date: 7/12/2025

Worked with Trenton and Kate in service. Had an issue that was supposed to be repaired once before at a different dealership but the problem continued. Thank you Trenton and Kate for your exceptional service in making this right. Will definitely bring my business back to them.

Larrilyn was very helpful and knowledgeable in helping me to decide what vehicle I wanted to purchase. I would definitely recommend her to anyone that wishes to purchase a new vehicle

Got my wife a car from the Franklinton, La. location. Larrilyn was so helpful and got my wife the car she wanted.

Larilynn was amazing she helped me find exactly what I needed and really pushed for me to get what I wanted. I would recommend her to anyone for their vehicle needs.

This dealer is by far the best I've delt with ever, Everyone is very professional and Larrilyn is firts class!!!!

Emily Martin is a wonderful salesperson! She was extremely patient, kind, and helpful. If you plan on buying a car from the Walt Massey Chevrolet in Franklinton I suggest you seek Emily Martin for help.

If you looking for a new car or truck go see Mrs Emily she's great to work with and Mario gets the best deals done. They're a great and friendly team. I highly recommend them.

Work was done correctly and promptly. My only issue was I received paperwork, 3 pages, with a total bill only. No breakdown of the work and other costs associated with my visit. A detailed itemized bill would be greatly appreciated.

Awesome staff, great service and got me in and out quickly. Overall great experience. Brianna and Trent went above and beyond. Thank you!

I have purchased 2 vehicles from Brittany and look forward to buying more. If you want a salesperson that is not pushy and will do what it takes to get the perfect vehicle for you, Brittany is who you need to go to.

Preston is the best! I recommend going to see him! All staff is very kind and friendly! Easiest I’ve ever bought a car!

Brittany is the most wonderful salesperson I have ever worked with.. she is very patient and kind she worked for 2 months trying to get me the perfect car.. she goes above and beyond and I am so happy to have had the privilege of working with her and the Walt Massey team!! I LOVE my 2025 Trax she is a beauty❤️If you are in the market for a new/used car give my girl a call you will not be disappointed!!!❤️❤️❤️

We had a great experience with them! Brittany was easy to deal with and made the process so smooth! If you’re in the market for a used/new vehicle be sure to ask for Brittany.

Larrilyn is excellent at what she does. Keeps the process smooth & is eager to help customers. Thank you Walt Massey!

Larrilyn Hickman was absolute best sales person you could hope. She promptly found the exact truck I was looking for. She made a stressful task quite enjoyable.

Wonderful Experience all the way around! Larrilyn was able to find the car I spent 2 years looking for in less than 24 hours. The entire process was GREAT! I will definetly use this dealership for future purchases!!

I cannot begin to say enough about my experience with Brittany at Walt Massey’s. As soon as I walked in, Brittany made me feel like I was at home not at a dealership. I have bought plenty new cars in my life and I can honestly say this was such a great and different experience.

I also met one of Brittany’s co-workers before she got back to the dealership and she was very kind too and not pushy at all. They may be a smaller dealership but they are a mighty dealership. They will give you the best and most attentive customer service. I didn’t feel like just a number or a sale at Walt Massey’s, they made me feel like my business really mattered. 5 STARS ALL THE WAY

I had a wonderful experience. Brittany Johnston helped sell me my car and she did a wonderful job. Customer service was a 1000/10 and just everyone was very friendly.

Brittany and Preston were so enjoyable to work with and very efficient. Got a new beautiful Trailblazer. Very happy with my purchase!

Jonathan Nall is the best Manager in the car sales world! I recommend going to see him! He will become like a best friend to you, a dad, an all around awesome guy! Ask for him! He will get you into a new ride quicker than you can say supercalifragilisticexpialidocious!