From the very beginning there were red flags but we kept giving people the benefit of the doubt. If they would have thought things through during excavation, we wouldn't have lost thousands of dollars. There was a house buried right where our front porch was supposed to be. We were there when they hit it. I told my husband to tell one of the excavators to stop until we could figure this out. My husband also asked if we could just move the house back and the proj manager said, "Oh, that ship has sailed." claiming it would cost too much (wait to hear about how we pushed the house back 32 feet). The project manager told him to keep cutting out the hill (I'll come back to this). Instead of seeing what exactly was there in that spot where they hit the house, they went and dug the rest of the foundation out for our house and then went back to the buried house. We were not there at this point and the only update we got was that the excavator was digging to "get past it" we had NO IDEA just how big and how deep this hole was. Once they finally got past it we were called and told they hit a bunch of natural springs and they were going to get a sump pump in there to try and drain it. They had to drain it to be able to put a foundation on it. Before we even knew if it could be drained (which it couldn't) the project manager was already calling in an engineer to have him put in writing the plan when or if it drained. The unnecessary engineer was $700. We had called the proj manager and asked if we could wait on the footers because we didn't even know if the hole could be drained and if it couldn't, we would have charges for the guy putting the footer in and the cement and whatever it would cost to remove the cement. The project manager tried to talk us into just letting them continue setting up the footers but ultimately they were taken down. We had to pay $400 for footer set up and tear down. The outcome of this mess was-- $4500 in dumping fees (had we known what was coming out of there, we would have shut it down WAY earlier.), TWO excavation charges of over $2,000 because we DID move the house back 32 feet so we had to dig half of he house out AGAIN. We also had a hill that had to be cut down, but had they stopped when we asked the project manager to make them stop, we wouldn't have had to pay for so much hill removal. Instead, he had them continue. So now we had more of a hill cut out than needed to be and now we had to pay for it AGAIN! And we also had 2 footer setup and take downs. I'll let you do that math. Ok, now we can build. The block contractors come in and do their job for 3 days and they throw their 3 days of trash IN OUR BLOCK WALLS! See attached pics- the barrel trash can is everything that we took out of the walls. Moving on to framing-- more beer bottles. So professional --my eyes can't roll far enough--. We quickly realized this laundry room that housed the water heater, furnace, and water softener was NOT going to fit the water softener unless we wanted a super cheap one. We had talked about needing a softener NUMEROUS times and had questioned the sales guy and the project manager about the size of that space and they kept saying, "it'll fit." Nope. So then we had a $600 change order than could have been prevented if they knew what the hell they were talking about. The plumbers spit dip on our floor (see pic). Painters spilled polyurethane on our floors that we installed ourselves and left it there and no one would take responsibility for it (see pic). We took the floor up from the front door to the fireplace to replace the flooring, but were never reimbursed. The tile guy never caulked the bottom of the shower, cabinet doors uneven, had to fix 3 doors already (see pic) their contractors are so lazy they couldn't even take the time to find long enough screws. They find the cheapest labor and those guys do not have any regard for your property at all. We are literally waiting for things to fall apart. It's not a comforting feeling after spending so much money.