- 170 Old Airport Rd, Roebuck, SC 29376
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Gable Roof
About the Business
What people say about “ServiceMaster of the Upstate”?
Customer feedback for ServiceMaster of the Upstate is decidedly mixed. While several reviews praise their promptness, professionalism, and quality of work, there are also serious concerns regarding customer service and communication. Some customers experienced significant delays and lack of response after initial contact, leading to frustration. The negative reviews highlight severe issues with project execution and trust, while the positive reviews emphasize reliable service and customer satisfaction. Overall, the inconsistency in service delivery raises concerns about their reliability.
What Users Like The Most
- This location always goes above and beyond the call of duty.
- Extremely professional group, responded quickly and helped me throughout the entire process.
- A call to service master had them out there in less than an hour and cleanup and repairs were made the same day.
- The staff were very professional and efficient.
- They responded immediately and provided high quality work and excellent customer service.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Literally one of the worst experiences I've ever have had.
I could write a book of the atrocious work performed by Service Master of the Upstate.
Was referred to Service Master by my Insurance Co. after broken pipes damaged some flooring.
Was lied to repeatedly by Quinten. After he got my check of 9,500.00 deposit to purchase new wood flooring for my home.
No new wood was installed, just refinished existing floors,and poorly I may add
My encounter with Service Master started the end of Dec. 2022.
The floors that were damaged are still not finished. Nails and staples exposed and a hazard for my dog and myself. Had to move out.
Wrong stain
Moving my belongings was atrocious. missing some personal items.
Broken window
Broken shower head( from cramming my mattresses in the bathroom.)
house filthy
Broken sink pipe
Cabinets put back the wrong way
Bent sink (stainless steal)
Dents in the refridge
No water for 5 days after I was told kitchen was ready
Could go on and on.
I'll let the pictures tell the rest of the story.
I want to love this place but I called the toll free number, left my info and heard nothing. Then I called the local number, told them that I left my info and I still not heard back from them. We have a big job, but nothing. Who else can I call?
This location always goes above and beyond the call of duty. I constantly refer there services because no one does more of a professional job than them. I will continue to use and refer them in the future. Thanks for always doing a great job!
- 170 Old Airport Rd, Roebuck, SC 29376
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Gable Roof