Working with Second to None was not just disappointing—it was infuriating.
What should have been a straightforward storm restoration job turned into a drawn-out circus of incompetence, deception, and pure avoidance of responsibility. And at the center of it all? The owner, Mike—a man who clearly isn't to be trusted with someone's home. Let me be crystal clear: the problems with this company stem directly from Mike’s lack of accountability, leadership, and professionalism.
After our home was hit by a devastating hailstorm, we hired Second to None based on promises that were either outright lies or meaningless sales fluff. Mike promised “top-quality workmanship” and “an all-American crew.” What we got was rushed, sloppy labor done by crews who couldn't communicate with us (despite the patriotic sales pitch), zero scheduling transparency, and damage to our property before the job even started.
Here’s a rundown of how Mike personally failed at every turn:
He let crews show up unannounced—sometimes before 6AM—without so much as a text or call. Our gate was forcibly opened and damaged on day one. Mike? Nowhere.
He allowed major errors to go unchecked, including forgetting to order and install J-channel for the siding. Instead of taking responsibility he blames a coworker for forgetting.
When we confronted him with glaring installation mistakes, such as crooked siding and misaligned fixtures, he tried to gaslight us—saying our home was just “built that way.” Once again, we had to prove otherwise with our own photos. That’s when he reluctantly agreed to fix it—but never once admitted fault.
He argued constantly instead of leading. Any time we brought up an issue, he fought back with excuses instead of owning his mistakes like a professional. Leadership means solving problems, not blaming others and hoping the customer backs down.
He placed a lien on our home before the work was even complete. Per our contract, we paid half upfront and were to pay the rest when the job was finished. Instead, Mike used legal pressure to extract payment before the job was done—then ghosted us until we got a lawyer involved.
He had to redo the same work multiple times—including re-installing our siding four separate times due to his team’s careless work. FOUR. Each time, Mike had to be dragged back into the conversation kicking and screaming.
Mike, if you're reading this: you are the single greatest liability in your company. You don’t take responsibility. You don’t communicate. You don’t show leadership. And worst of all, you don’t seem to care unless the law is involved or someone hands you undeniable proof that your team has failed. That’s not how a contractor operates—that’s how a con artist dodges accountability.
This experience was a total letdown, made worse by the fact that every issue could have been avoided if the person in charge had the backbone to own up to mistakes and actually fix them without a fight. Instead, Mike chose to argue, deflect, and disappear.
Bottom line: Avoid Second to None at all costs. Not just because the work is subpar, but because the man running it is unreliable, unaccountable, and unfit to be trusted with your home.
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