- Cedar Crest
- Commercial Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Sandia Building Solutions”?
Customer feedback on Sandia Building Solutions presents a mixed sentiment. While several reviews praise the quality of work, efficiency, and strong communication during the roofing process, there are significant concerns regarding service consistency and communication. Some customers reported serious issues, including improper installations and delays that complicated their situations. Despite the excellent workmanship noted by many, the lack of reliable customer service in certain cases raises caution about their dependability.
What Users Like The Most
- The entire process was quick and clean.
- They helped navigate the insurance claim, provided samples, and answered all my questions.
- The price was competitive and the work was done efficiently and on schedule.
- He gave us quality time and made us feel comfortable in making decisions.
- The crew that did the roof and stucco work were amazing, on-time every day.
What Users Like The Least
- We paid thousands for a new roof, and it started leaking almost immediately.
- The communication between Alfonzo and his clients is seriously lacking.
- What was supposed to be a week long job turned into a 3 week job.
- He wouldn’t return our calls or texts.
- It turns out they installed TPO over rotted wood, a serious safety issue.
Recommended Reviews
Sandia Building Solutions has been nothing short of horrible. We paid thousands for a new roof, and it started leaking almost immediately. It turns out they installed TPO over rotted wood, a serious safety issue that we had to discover and bring to their attention ourselves.
During their third visit to “repair” the roof, one of their own workers admitted the TPO hadn’t been sealed properly, which caused major water damage to the ceiling below. We're now dealing with leaks and interior damage in multiple parts of the house.
Throughout all this, Alfonzo has shown little to no professionalism, ignoring calls and texts and only sending someone out after repeated follow-ups or in-person confrontation. After three failed repair attempts, the roof still leaks and the root issues remain unresolved. Horrendous craftsmanship, poor communication, and zero accountability. Avoid these guys at all costs.
Sandia Building solutions did a fantastic job with our new roof. Alphonso was very good them at explaining everything before the work started . Daniel and the rest of the crew were efficient and fast at completing the work.
I would highly recommend them.
Eventually Alfonzo and his team got the work done. What was supposed to be a week long job turned into a 3 week job when we had a family waiting to close on the home we sold to them. We had to extend closing twice.
The work was done well, but the communication between Alfonzo and his clients is seriously lacking. He wouldn’t return our calls or texts.
There were certain things that Alfonzo said he could do that we ended up having other people do.
Be transparent about what you can and can’t do! Communicate with your clients.
Wouldn’t use this company again.
- Cedar Crest
- Commercial Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Warranties Offered