Logo of Responsible House

Responsible House

  • Fort Defiance
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Responsible House, located in Fort Defiance, Virginia, we specialize in a comprehensive range of roofing services, including roof repair, inspection, waterproofing, and gutter cleaning. Our expertise extends to addressing roof leaks and water damage, ensuring that both residential and commercial properties receive the highest standard of care. We take pride in our ability to manage complex projects from start to finish, delivering durable solutions that enhance the longevity and performance of your home or business. Our organized and detail-oriented team is dedicated to maintaining a consistent level of quality in every project we undertake.

We understand the importance of reliability and thoroughness, which is why we approach each task with a commitment to excellence. Whether you need immediate repairs or long-term improvements, we are equipped to provide results that not only meet but exceed expectations.

What people say about “Responsible House”?

The customer reviews for Responsible House overwhelmingly reflect a highly positive sentiment, with many praising their exceptional customer service, professionalism, and efficiency. Clients consistently highlight the team's timely delivery and effective communication throughout the project, ensuring a seamless experience. Many users noted significant improvements in energy efficiency and comfort in their homes after installations, alongside reasonable pricing. Overall, Responsible House is highly recommended for its quality work and reliable service.

What Users Like The Most
  • The service I received was prompt, reasonably priced, and efficient.
  • The crew was extremely professional and courteous.
  • They did what they said they would do and left the place spotless.
  • Communication was clear and appropriate.
  • William and Melissa were very responsive with all my questions and concerns.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 31 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
M. Rockwell Parker
Jul 19, 2025

The service I received was prompt, reasonably priced, and efficient. They managed to get the entire project finished in 1 day instead of 2, and this saved me money. I was most impressed by their professionalism and cleanliness. 10/10 and will work with them exclusively in the future!

Jim Welty
Jul 3, 2025

RESPONSIBLE HOUSE TOTALLY IMPROVED OUR ATTIC INSULATION SITUATION. WE NOTICED THE IMPROVEMENT IMMEDIATELY! THE HOUSE IS MUCH EASIER TO COOL. THE COST OF CONDITIONING THE HOUSE HAS BEEN REDUCED!
THE CREW WAS EXTREMELY PROFESSIONAL AND COURTEOUS.
WE COULD NOT BE MORE PLEASED WITH THE RESULTS.
WE HIGHLY RECOMMEND RESPONSIBLE HOUSE!!!

Richard K. Halterman, II
Jul 2, 2025

Super friendly folks, delivered on time. I loved working with them. They did what they said they would do and left the place spotless. Not to mention the fact that they have made a huge difference in my utility bill.

Heather Roach
Jun 24, 2025

I recently had insulation sprayed into my metal garage by Responsible House, and the experience was outstanding from start to finish. Their team was professional, prompt, and incredibly efficient. They worked with me to get the job done in a time crunch, and I truly appreciated their flexibility. I was especially impressed with how well they communicated throughout the entire process and how smoothly everything was scheduled and completed. The quality of their work is top-notch! The garage looks fantastic and is much more comfortable now. I’m truly grateful and highly recommend Responsible House to anyone looking for expert service done right. Job well done!

David Robinson
May 2, 2025

Melissa, William and the team were a pleasure to work with. Our project was more complicated and required coordination with a roofing company. With no hesitation, they worked together to align their schedules. It's still early in the season, but I can already tell that the spray foam insulation is doing its job.

Perry Swope
Mar 23, 2025

We had the crawlspace in our 125 year old farmhouse treated with blown in foam insulation by Responsible House's team. The experience was a pleasure (if spending money is ever a pleasure!) from start to finish. It is a family run business and everyone exhibited patience, knowledge, good humor, professionalism and productivity throughout. Communication was clear and appropriate. The home visit for a quote was a breeze, the estimate came in quickly and we discussed all the details of application. The installation was thorough and complete by a crew that arrived promptly, prepped the site carefully and completed the installation on time. I heartily recommend Responsible House and Melissa, Sam and William. They are topnotch in every aspect.

Robbi Farrell
Jan 31, 2025

William and Melissa were absolutely top-notch in their professionalism and customer service. They were very responsive with all my questions and concerns, both before and after the removal of my old insulation and installation of the new. They were careful to protect my word floors throughout the work. They left the work areas clean and in order. The entire process was smooth and seamless. I highly recommend Responsible House to anyone with insulation and related building science issues.

Shawn Kelly
Jan 31, 2025

Responsible House provides such a great service. Energy efficiency is the first and most important step in reducing energy bills and their trusted advice and superior work is amazing. I would recommend them to any homeowner trying to lower their energy bills and make their homes more comfortable. If you aren't sure what needs to be done, you can trust they will be honest and provide you with great recommenations.

We also got to test the results as we were hit by single digit temps. It sure was nice to be in a warm, cozy house. My house is over a hundred years old so the challenge was significant and they helped us make great strides.

Thea Bertola
Oct 30, 2024

I highly recommend Responsible House . William
And his crew conditioned our attic and did a fantastic job. William was very knowledgeable and wanted to make sure he did everything he possibly could to make our conditioned attic top notch .
Melissa did a great job coordinating dates and times for our appointment and the communication was excellent! If you want to work with a company that cares about its work and doing a good job, hire Responsible House. You will be glad you did!

Maria Chi
Oct 23, 2024

The crawlspace in my 50-year-old house is challenging to say the least. The insulation was all hanging down, lots of cracks and crevices for mice to get in, could feel the cold coming up through the floor in the winter. RH assessed and suggested spray-applied closed cell insulation. During the work a rotted joist was found and they contracted a carpenter to fix and plumber to ensure no active leak. After the job was complete we immediately noticed the house smelled better. I had truly gone "noseblind" to the slightly musty smell of the house before, thought it was normal. Wiliam and Melissa are wonderful to work with and knowledgeable. Highly recommend!

Katie McPherson
Apr 1, 2024

William and Melissa were extremely helpful with solving our insulation problem in our attic. We had water lines running through the attic that were at a high risk of freezing. They were flexible and responsive to our questions and worked with our schedule to get the attic insulation done in a timely manner. The day of the insulation installation, we had an issue with a pipe and William was able to get a plumber out that day to fix the issue- getting a plumber out same day is nothing short of a miracle. The insulation was installed just in time too- two days later it got down to 8 degrees and we didn't have to stress about the pipes freezing for the first time. We really appreciate their kindness and professionalism throughout this project.

Tilak Pyle
Mar 17, 2024

I am a contractor and have used Responsible House's services on several remodel/renovation projects. William and Melissa have been wonderful to work with. Always on time, on budget, to spec, with great communication and professional attention to detail; what more could you ask for? Highly recommended to add energy efficiency to all spaces.

Josh Waldron
Mar 1, 2024

A great family-owned company with a wealth of knowledge and expertise. Customers can expect quality work that helps them save money on heating and cooling costs.

Remote Sensing
Mar 1, 2024

RH evaluated our garage attic space (new construction) and found breaches in a pressure wall necessary to maintain uniform temperature and humidity. They have a more than fair price to repair and coat the space and we noticed the difference almost immediately . As we had just had a mini split installed in the garage , we have found it is working much more efficiently with the new insulation! A great job!

David Bruck
Feb 29, 2024

This was a great experience. The work was done quickly and expertly. Everything was clearly explained in advance. On top of that, William and Melissa are wonderful people and were a pleasure to deal with. Can’t recommend highly enough.

Rick Kilroy
Feb 29, 2024

Great experience working with William and Melissa. Very responsive. Job done as contracted in a professional manner. William even diagnosed a problem we were having with our HVAC and provided a reputable mechanic to fix that issue. Home is much more comfortable and efficient. Looking forward to summer and not having the problems with humidity upstairs due to the old attic insulation.

Aili Huber
Dec 6, 2023

We had a great experience with Responsible House. We reached out to them because we had a moisture problem in the house. I thought we wanted a moisture barrier, but they recommended spray foam insulation. I looked into it, and I'm so glad we ended up doing this. It increased the R-value of our crawl space insulation by about 30%. This work happened about a month ago, and the house is definitely more comfortable. The humidity reading on our thermostat is consistently in a good range now.

We would definitely hire Responsible House again.

Cecilia Carpenter
Nov 20, 2023

We have a 150 year-old home and have found that many contractors are hesitant to work on old houses or don't want to invest their time on the inevitable customizations that will arise. William was great to work with, gave us options, and his honest, experienced feedback. Our new boiler is working great and we would definitely use Responsible House again.

Dennis Marsh
Jun 19, 2023

I called Responsible House to come and give an evaluation of our crawl space. During the cold snap this past December, we had frozen pipes in the bathroom, very cold air coming in from the bathtub and gas fireplace. Our floors were ice cold. We experienced some of these in the past two winters. This is a new home!! This should not be. Home inspector said 3 years ago everything was fine. It was not. The insulation installed was not fitting tightly within the floor joist. There was no insulation around the water pipes, tub, and fireplace. William came and gave us an estimate, showed us what needed to be fixed and proceeded. He hard and soft foamed the crawl space, secured our pipes for AC, got into all the crevices and sealed everything up. He was so polite that you could not help but love this guy. He cleaned up everything so you did not know there was a mess outside. He finished and secured everything in place and now we are good to go for a warmer winter. I would not hesitate to hire this company. It is a Mom and Pop company, no corporate weenies to deal with. They are polite, reliable, trustworthy, and sincerely concerned about our safety. It was worth every penny we spent. I have NO PROBLEM referring them to anyone for insulation. In this day it is nice to find someone who cares about what they do for a living. MM

Dave M
Sep 27, 2022

William and his exceptional team performed a large spray foam attic conditioning upgrade complete with all new bathroom exhaust vents, led lighting and a new attic floor. William and his crew then seamlessly replaced one of our attic HVAC air handler and outside condenser units on schedule and on budget in the middle of the summer! The professionalism, work ethic, planning and 29% immediate energy savings displayed on the attic project has led to a long list of additional home energy projects including a future crawlspace encapsulation. When you combine William's extensive building science expertise with his high quality general contracting skills, the results will always exceed your expectations. William and his entire Responsible House team, top to bottom, are by far the best contracting company that I have used in the last 30 years. And, it's not even close!

Donna Spisso
Nov 5, 2021

They caulked all the places on the interior of my log home where I was losing heat. I am saving 20% on my heating bill now. The team also fixed minor issues with the house which they found during the process, which was a lovely bonus. I am very happy with the work.

Joyce Carman
Oct 24, 2021

Responsible House worked tirelessly to bring back to life my family’s 100-year old farmhouse with a major energy retrofit and extensive structural restoration. I cannot say enough good things about this local, family owned business. They meticulously pursued perfection at every turn and were unfazed and undaunted by one unexpected challenge after another.

For me, the project wasn’t simply about creating a comfortable or beautiful space to live (though they most certainly accomplished that), it was also about honoring the legacy of my grandfather, his brothers and sister, and their parents, who built this home in 1918 as young 20-somethings. Responsible House understood that history and vision from the get-go and, as a result, have given my family a beautiful place to continue gathering for many, many years to come. We are immensely grateful.

Maddie Kolenich
Feb 28, 2021

William built a beautiful, sturdy deck on our home. He worked quickly and efficiently. He repaired and old deck to make it safer by adding supports. He also did some work on our foundation. He is always friendly and professional.

jason wayts
Feb 1, 2021

The experience I had from Responsible House installing my new insulation it was quick and effortless. Their team came in and within two days I was able to return to a much warmer house. My air-conditioning would run almost constantly before having their services done. After their work was completed it was almost a rarity to hear my air-conditioning or heat turn on. After their work was completed I remember one of my bills for electric was only 27.00 dollars during the summer. Way cheaper than any other month I had before their services. On the response of their work they have one very satisfied customer :) If you need insulation in your house you can't go wrong with this quality.

Rachel Binda
Jan 18, 2021

The upstairs level of our home used to get extremely hot in the summertime, using a lot of wasted electricity to try to cool things down. Responsible house was able to insulate our home which ended up zeroing out our electricity bill with the solar panels we already had on our roof. This was great work and we were very happy with the outcome.

Double Helix Glassworks
Jan 14, 2021

William Drumeller went above and beyond our expectations! We had a complicated cross country move for our family and our business that involved a lot of unusual needs. Not only did he finish out the interior of our building with our specific manufacturing needs, he helped us move in the equipment!

L O
Jan 14, 2021

I needed a support pole in my basement recently and after looking through Pinterest to pretty up such an ugly but needed structure, I called William at Responsible House! I have known William for a long time and I know him to be a caring responsible person.
William jumped right on board with my design idea and sourced the perfect reclaimed material to surround the pole. I appreciated how William and Warren kept the work site clean and informed me of the build progress.
I would not hesitate to hire Responsible House for any future projects!

Keith Dunnavant
Jan 14, 2021

My wife and I are very pleased with our new home constructed by Responsible House. All subcontractors selected by William were of top quality and William's project manager and foreman, Warren Keefer, is outstanding!

Frank Ramsey
Jan 14, 2021

William is a master carpenter. The "shed" he designed and built could have been an in-laws sweat if I had just added plumbing.

Haley Roberts
Jan 14, 2021

We loved working with William. He is responsive and efficient. William is an expert in his field. In addition he is honest and gives excellent advice and options. He helped us with a basement renovation and I would highly, highly recommend him and his team!

Kevin Blackburn
Jul 27, 2018

I have know William for over a decade and seen number of their projects. I have always said he was my first call when we were ready for effecenciy upgrades and renovations. We just completed phase one in a renovation and effecency update and all I can say is AMAZING! You can not go wrong with Responsible House they get how to take care of their customers and get the best results, From New Construction to renovation and Home energy efficiencies evaluation to all the fixes you can't go wrong with William and his team.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Fort Defiance
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
+-

The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
+-

The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
+-

Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
+-

Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
+-

Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
+-

Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
+-

It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
+-

The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
+-

To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
+-

Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
+-

When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
+-

Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

Other Filters 0