Logo of Refresh Remodeling

Refresh Remodeling

  • 10136 Hull Street Rd N Ste A, Midlothian, VA 23112
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

Refresh Remodeling is a versatile and skilled contractor based in Midlothian, Virginia, proudly serving Mine Hill Township and the surrounding regions. We specialize in a comprehensive range of services, including roof vent installation, roof coating, roof skylight repair, gutter installation, gutter cleaning, and roof leak repair. Our expertise allows us to manage both residential and commercial projects, ensuring that every job is handled with the utmost professionalism and precision. Our commitment to organization and attention to detail sets us apart in the industry.

We understand that complex projects require thorough planning and execution, and we take pride in delivering durable, high-quality results that provide long-term value for our clients. With a well-coordinated team, we are equipped to tackle any challenge, ensuring that your project is completed to your satisfaction from start to finish.

What people say about “Refresh Remodeling”?

Customer feedback reflects a predominantly negative sentiment towards the company, with numerous complaints about poor communication, failure to deliver services as promised, and unresponsiveness after contracts are signed. Many customers reported the company's office was closed without notice, leaving them without support or updates on their projects. Despite a single positive review praising the quality of work and customer interaction, the overwhelming majority highlight severe issues with service delivery and customer support. Communication has been consistently criticized, with customers unable to reach the company through calls or emails, leading to frustration and financial losses.

What Users Like The Most
  • Lindsay did an excellent job.
  • The company was great to work with and got the job done quickly.
  • My roof and siding look amazing.
What Users Like The Least
  • They closed their office in October without telling me.
  • Numerous calls and refuse to fix and now ignoring me.
  • I have reached out to them via phone, messages, email, and certified mail, and they still have not communicated with me.
  • They purposefully don’t answer the phone.
  • This is the worst customer service I’ve seen from a company.
Recommended Reviews
Overall Company Rating
Average 1.6
Out of 7 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Travis Ferguson
Feb 1, 2022

Hired this company back in August of 2021 to put up siding on my house. I gave them a down payment of 5000 and they told me they would install it in January. They were giving me weekly updates and suddenly stopped in October. I found out that they closed there office in October with out telling me. I still have a number to contact them them through text cause all the other numbers been disconnected. I questioned them on the situation they told me they close the office due to COVID-19 and are working from home. So I requested more contact info. For management and still haven't gotten a response from Kate the person I e been in contact with. I requested to meet with a representative and still no response. I have now requested my money back and still no response. This company has terrible customer service and now I question their Business as I have investigated the situation. I know I'm not getting my money back and they have no intention on giving me money back I going to take it to the next level and get law enforcement involved and to investigate them for fraud. I know many of their current customers are going through the same issues as I am

winnie velotas
Jan 4, 2022

Repaired roof that a large tree branch punctured thru roof. Had to replace plywood and some rafters. Left softif off exposing roof to elements can see rafters from outside. Numerous calls and refuse to fix and now ignoring me. I have to pay some else to fix this mess will be suing them and filing complaints with board of contractors and bbb

Elbert Byars
Nov 9, 2021

Has anyone heard from this company. We sign a contract with them three months ago. Every Friday they told us we were waiting on the engineer plans . We haven’t heard anything from them in three weeks. I went to their main office today, and they were closed. The hours of operation was gone. A man in the area told me no one has been to the office in three weeks. And people come ever day looking for them. No one answers my e-mails and all my phone calls go to voicemail or the phone number doesn’t work. What is going on? Can anyone help?

Arun Ganapathy
Jul 23, 2021

My name is Arun (from Glen Allen VA) I am not sure how to even rate this company. I signed up last year Sept 2020 to build my garage. Its been almost 10 months they have taken my money and still haven't shown me a architect drawing or blue print of the garage. They promise to call and never did and now they are just ignoring. I have reached out to them via phone, messages, email and also thru certified mail, and they still have not communicated with me. this review is simply to see if this company at least contact me.
Next stop. Better business bureau

Christopher DABNEY
Feb 17, 2021

Lindsay did an excellent job. The company was great to work with and got the job done quickl. I would give 10 stars if I could. My roof and siding look amazing

Richard Alberts
Nov 6, 2020

Contract signed July 10, 2020 for $38,050 to do basement finish project on a new home in Arbordale Subdivision of Williamsburg. Work starts August 10, 2020..completion date September 11, 2020
as of November 6,2020 about 12 to 15% of the work has been completed
and they have $22, 830 of my money. Today is November 6, 2020.

Bruce Engel
Sep 16, 2020

They have friendly service and extremely available until you sign the contract. My spouse and I wanted a deck and balcony built. So far it’s been 3 weeks and no permits have been filed, they have no idea when the drawings will be available, and they purposefully don’t answer the phone. I will receive a text of will, “call after a meeting” but never never get the call. This is the worst customer service I’ve seen from a company and even more upset that we had to place half the cost of the build with nothing to show. Do not use this company!!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 10136 Hull Street Rd N Ste A, Midlothian, VA 23112
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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