Refresh Remodeling
- 10136 Hull Street Rd N Ste A, Midlothian, VA 23112
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
Refresh Remodeling is a versatile and skilled contractor based in Midlothian, Virginia, proudly serving Mine Hill Township and the surrounding regions. We specialize in a comprehensive range of services, including roof vent installation, roof coating, roof skylight repair, gutter installation, gutter cleaning, and roof leak repair. Our expertise allows us to manage both residential and commercial projects, ensuring that every job is handled with the utmost professionalism and precision. Our commitment to organization and attention to detail sets us apart in the industry.
We understand that complex projects require thorough planning and execution, and we take pride in delivering durable, high-quality results that provide long-term value for our clients. With a well-coordinated team, we are equipped to tackle any challenge, ensuring that your project is completed to your satisfaction from start to finish.
What people say about “Refresh Remodeling”?
Customer feedback reflects a predominantly negative sentiment towards the company, with numerous complaints about poor communication, failure to deliver services as promised, and unresponsiveness after contracts are signed. Many customers reported the company's office was closed without notice, leaving them without support or updates on their projects. Despite a single positive review praising the quality of work and customer interaction, the overwhelming majority highlight severe issues with service delivery and customer support. Communication has been consistently criticized, with customers unable to reach the company through calls or emails, leading to frustration and financial losses.
What Users Like The Most
- Lindsay did an excellent job.
- The company was great to work with and got the job done quickly.
- My roof and siding look amazing.
What Users Like The Least
- They closed their office in October without telling me.
- Numerous calls and refuse to fix and now ignoring me.
- I have reached out to them via phone, messages, email, and certified mail, and they still have not communicated with me.
- They purposefully don’t answer the phone.
- This is the worst customer service I’ve seen from a company.
Recommended Reviews
Hired this company back in August of 2021 to put up siding on my house. I gave them a down payment of 5000 and they told me they would install it in January. They were giving me weekly updates and suddenly stopped in October. I found out that they closed there office in October with out telling me. I still have a number to contact them them through text cause all the other numbers been disconnected. I questioned them on the situation they told me they close the office due to COVID-19 and are working from home. So I requested more contact info. For management and still haven't gotten a response from Kate the person I e been in contact with. I requested to meet with a representative and still no response. I have now requested my money back and still no response. This company has terrible customer service and now I question their Business as I have investigated the situation. I know I'm not getting my money back and they have no intention on giving me money back I going to take it to the next level and get law enforcement involved and to investigate them for fraud. I know many of their current customers are going through the same issues as I am
Repaired roof that a large tree branch punctured thru roof. Had to replace plywood and some rafters. Left softif off exposing roof to elements can see rafters from outside. Numerous calls and refuse to fix and now ignoring me. I have to pay some else to fix this mess will be suing them and filing complaints with board of contractors and bbb
Has anyone heard from this company. We sign a contract with them three months ago. Every Friday they told us we were waiting on the engineer plans . We haven’t heard anything from them in three weeks. I went to their main office today, and they were closed. The hours of operation was gone. A man in the area told me no one has been to the office in three weeks. And people come ever day looking for them. No one answers my e-mails and all my phone calls go to voicemail or the phone number doesn’t work. What is going on? Can anyone help?
137 locals recently requested a quote
- 10136 Hull Street Rd N Ste A, Midlothian, VA 23112
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
Companies Similar in Profile
