Logo of Randy's Do It Best Hardware

Randy's Do It Best Hardware - Mount Jackson, VA

  • 5836 Main St, Mt Jackson, VA 22842
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Randy's Do It Best Hardware, located on Main Street in Mount Jackson, Virginia, we pride ourselves on our comprehensive range of roofing services. From roof maintenance and vent installation to gutter repairs and skylight fixes, our expertise allows us to tackle both residential and commercial projects with confidence. Our dedicated team is well-coordinated, ensuring that every aspect of your project is managed seamlessly from start to finish. We understand the importance of attention to detail and organization in delivering durable results.

Our commitment to providing high-quality service is reflected in our knowledgeable and friendly staff, who are always ready to assist you. Whether you need a simple repair or a more complex installation, we are here to ensure your needs are met with reliability and professionalism. Trust us to bring your vision to life, no matter the scale of the job.

What people say about “Randy's Do It Best Hardware”?

The majority of customer reviews for Randy's Do it Best Hardware reflect an overwhelmingly positive sentiment regarding the exceptional customer service, knowledgeable staff, and efficient delivery of assistance. Customers frequently highlight the helpfulness and friendliness of the personnel, with many expressing their preference for shopping at this local store over larger competitors due to the personalized attention received. The store's organization and cleanliness are also noted as significant advantages. However, one review points to a serious customer service issue, where a customer felt ignored and treated rudely, suggesting that while most experiences are positive, attention to customer concerns could be improved.

What Users Like The Most
  • Excellent customer service.
  • Friendly, knowledgeable, helpful staff.
  • The crew there is very knowledgeable.
  • They always have what I need.
  • The most friendly and helpful people you will ever encounter.
What Users Like The Least
  • I had to contact them several days later in regards to it and the lady I talked to was rude and very unprofessional.
  • I'm more bothered that no one bothered to even contact me, they just chose to ignore the situation.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 18 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
James Carver
Jul 24, 2025

Excellent customer service. I ordered a product online and went to the wrong store to pick it uo. They tried to make it right without me asking. Really nice people.

David Bailinson
Jun 11, 2025

The only hardware store in town yet they don't treat you as though they are. And prices are reasonable. Friendly, knowledgeable, helpful staff.
Highly recommend.

Heidi Timer
Dec 5, 2024

Randy's is the best. They were able to help me find the exact product I needed plus helped me out by changing out the battery on my car key fob ❤️. I'll be back!

G In NYC
Jun 17, 2024

Prefer shopping here to the big box places. Staff is hugely knowledgeable and helpful in whatever your hardware needs are.

Caitlin Currey Zapata
May 19, 2024

I walked into this store looking exhausted and confused, and needed help finding a whole slew of odds and ends for a remodel I’m almost finished with. I immediately got help, and together with the store personnel found everything I needed in about a tenth of the time it would have taken had I gone to the Lowe’s in Woodstock. Thanks so much for your kindness and patience, I’ll be back!

John Hollingsworth
Apr 25, 2024

I was coming home from a Dr. Visit and I needed some caulking , I stopped in Randy's Do it Best Hardware , and the personnel were very helpful ,and I was out of there quickly.

Jessica Henry
Oct 15, 2023

Drew was a great help without him I wouldn't have gotten the right bolts to get the job done. Thank you so much for being so knowledgeable.

Ramon Robinson
Dec 12, 2022

This is Randy's new store in Mount Jackson I like it there to help is very nice they always come to you and ask and show you what you need even as your first time they can tell you about a lot of things that they have on sale that you don't even see that you can get I like that this is a suggested selling is very good

Jorge Guerrero
Aug 24, 2022

They always have what I need. The crew there is very knowledgeable. Clean and organized is a huge plus. The price, meh, manageable, given that you can just drive into town instead of a different town. I prefer going here rather than Lowes or Home Depot

Richard Millin
Jun 20, 2022

Great local store. Went in the new store for the first time today. The employee was right there to show me where he items where located. 5 stars for location and employee help. May save at big box but save on gas and employees are there to help. Thanks

Matt Durbin
Oct 23, 2021

Amazing customer service, I mistakenly told them to charge me for some more expensive lumber and they fixed it asap. Will definitely go back, like them much better than the big box stores.

Kay Harris
Aug 15, 2021

I sent an urgent next day package through their UPS drop off sight. The UPS driver was in a hurry and missed it. UPS would do nothing to help the situation. Randy's refunded my $82.

Wilson
Jul 12, 2021

Very very friendly employees, stopped by on vacation with my father and brother and the man at the counter took us right where we needed, nicely kept as well!

Tim Campbell
Jun 13, 2021

The most friendly and helpful people you will ever encounter. So much better than the big stores. Love this place.

Mark Reedy
May 31, 2021

Friendly people, they go the distance to help you out, at the Timberville location as well.
I didn't know they carried so much "bells and whistles " until we actually needed these things at my place of employment.

Bekki Rogers
Mar 18, 2021

My car got damaged, and I stated I could make several trips if needed. I had to contact them several days later in regards to it. Then placed the blame on me and the lady I talked to was rude and very unprofessional. Im more bothered that no one bothered to even contact me, they just chose to ignore the situation. Just bad business to treat customers that way. Lesson learned will never use them again.

Mark
Nov 15, 2019

Years ago my family and I were frequent flyers at Zerkels. Ronnie Z. was always enthusiastic, friendly, and generally hilarious as an added benefit! Fast forward a number of years and several houses later and we were customers of Randy at his hardware store in Timberville. Always helpful, well-stocked, and willing to take the time to do things right. Good to know that Randy's and Zerkel's can bring their successful business styles together in Mt. Jackson!

Joe Dirt
Jul 30, 2019

Very nice people you get more service there than you do at lowes or home depot they dont play favorite it doesnt matter if you have money kor if youre just country folk there help you the same.

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137 locals recently requested a quote
  • 5836 Main St, Mt Jackson, VA 22842
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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