- 1117 Ash St, Brandon, SD 57005
- Commercial Roofing
- Free Estimates
- Warranties Offered
- TPO Roof
- Flat Roof
About the Business
What people say about “PrairieSons”?
{
"summary": "Customer feedback about Prairie Sons is largely positive, with many praising their promptness, professionalism, and effective communication. Numerous reviews highlight the company's ability to deliver timely service, often on the same day, and technicians who demonstrate expertise and courtesy. However, a few negative experiences indicate issues with appointment management and customer service follow-up, particularly in resolving ongoing problems. Overall, while many customers express high satisfaction with the quality of the work performed, there are notable concerns regarding the handling of service appointments and pricing disputes.",
"liked": [
"The service was prompt and efficient. From the first call and the end result I am extremely pleased.",
"Clear communication, experience and polite professionalism was my first impression upon contacting this vendor.",
"I was getting pretty fed up but tried one more and that was Prairie Sons. They not only service this area they were able to get out the same day.",
"Awesome customer service when our dishwasher sprung a leak a tech was able to come out within hours.",
"Furnace tune up - easy to schedule, on time, polite & gave us findings afterwards."
],
"disliked": [
"Finally give them a call and they say they won’t be able to make it over today.",
"We experienced low to no water pressure immediately and dealt with it for two weeks before calling them numerous times asking for a resolution.",
"The lack of customer service an angry technician stormed out of our home
Recommended Reviews
Would give a zero if it was possible. I Sat around all day today waiting for them to show up. I had an appointment on the books for weeks. Finally give them a call and they say they won’t be able to make it over today. I totally understand stuff happens but how bout give a person a courtesy call. I wasted my whole day. I don’t expect a lot but the fact that they can’t give you a call and let you know your service won’t happen today?!? That just shows they don’t give a damn about the customer. They had no intention to make it right either
I had a plumbing problem and a water heater that died extremely satisfied with the work and and speed the service was preformed.
I had HVAC cleaning and some plumbing done in the same day, by two diff technicians. They called ahead to say they were on the way, and both were prompt, courteous, and professional. They both seemed to do a thorough job in a short amount of time. I was very pleased!
- 1117 Ash St, Brandon, SD 57005
- Commercial Roofing
- Free Estimates
- Warranties Offered
- TPO Roof
- Flat Roof