P&G Construction, Inc.

Should be zero stars since I never really got to deal with them. Did not return calls or emails. Finally after one of my friends who had used them asked the owner to call me I got a text. Scheduled two appointments they never showed. Afraid to use them if this is how they treat potential customers.

Paul was great for coordinating, on time and as promised. Tim was a great installer and carpenter. Fair price and great experience. I would recommend.

Our deck replacement was a good size job and it was on the second story of the house. It took three guys 10 days for the tear down and complete replacement. The original crew that did most the work was punctual and worked very hard. However, they didn't pay much attention to detail. As a result the aesthetics suffered. One example is that bolts were left too long. Going forward there should a specification with regard to the bolt length and consistency with regard to adhering to it. Also, the staircase support studs were offset instead of being straight which made the cross brace crooked. There was also a handrail that wasn't screwed down flush all the way. Screws were also left in the grass near the deck which could have been a real problem when I ran the mower. So, in general, job clean up needs to be more of a priority for the team. On the more positive side the deck seems to be structurally very good and the staircase width is much better than the original one that they replaced.

On another positive note, there was a safety net in place with regard to cleaning up the aesthetic issues described above. His name is Tim and he's the star of the team as far as we're concerned. Tim along with Junior came down and fixed all the problems left behind by the original work crew. My suggestion is that if you select P & G get a commitment from Rob that Tim will inspect the job and make it right for you. He is a very hard working, humble young man and a pleasure to work with.

The reason that we couldn't give this job a 4 star rating is that their lumber supplier, Southern Pine supplied Grade 3 lumber. Tim assured me that they were paying for Grade 1 lumber and we believe him. On many of the deck boards there were knots and rough, unsightly areas. I would recommend that any customer insist that the lumber be inspected by the team prior to being delivered. Once it's delivered they have no recourse, but to install it. Even better would be for you to personally go to Southern Pine and inspect it yourself. Tim, replaced about 10 of the boards, but we still have a couple that slipped through the cracks.

Overall, we think P & G is a good company especially if you consider that there are many bad companies in the marine deck industry. We would recommend them with aforementioned caveats.

Brady & Marsha Fennell
St. Augustine, FL