Palouse Disaster Restoration

Palouse Disaster Restoration has been a bright spot in a difficult time. They were on site quickly, mitigated the damage, and got our repairs organized and completed. Friendly, professional, and great communicators!

This company is amazing from assessment until the job is done. They are professional, knowledgeable and want to make sure the job is done right. Mold removal and other disaster services take considerable care and diligence, and this company is top notch. They ease your fears because they care about you. Call them first!
Tina McClure

PDR was very prompt to respond to my call! Their workers are pleasant and easy to communicate with, a definite plus in a stressful situation.

Pleased with the work PDR did. They were quick to get to the job which was in a rental. We had added urgency with tenants moving in. Overall the job turned out great. We gave 4 stars as at the end communication was a bit sparse and we had to keep working with them to get it completed, including having our handyman do the floor work which in the end worked out great. Grateful for their expertise and help in obviously not a fun situation!

Simon and his team did an excellent job on our condo. They were able to get us scheduled quickly, were very responsive to any communication, arrived in time to appts, and the work looks great. Made a nightmare situation with black mold into an overall smooth experience.

Simon and his team worked incredibly hard. Throughout the process, they took extra measures to protect our home, communicated promptly to keep us informed, and completed very thorough work. At the end of the day, emergencies aren't comfortable, but Simon helped to put us at ease as we knew our home was in good hands. Thank you!

Palouse Disaster Restoration did an excellent job of cleaning up after a basement flood. They were efficient and easy to work with. And communication was always excellent.

I have a client in the Palouse area who experienced a major irrigation leak that flooded their building after hours. PDR was quick to respond, professional, and performed quality work. Simon, who managed the remediation and repair work, was excellent. It is good to know these guys are in the area in case of any future issues.

If you want the job done right, call these guys. Outstanding quality, highly responsive and professional. A pleasure to work with.

Unfortunate to need Palouse Restoration for fire damage, but we were happy we chose to work with a local business. Simon was prompt to help us start the process, he was available when we needed help. Great customer service. Worked closely with us every step of the way. We recommend!

My daughter's house had a severe water leak, Saturday before school started. I had called a few emergency numbers. Palouse Disaster Restoration answered and walked me through the steps to shut off the water. Even came out and shut it off at the street for me. They went above and beyond what was expected. Checking on the situation without needing to. I highly recommend this company!!!

Simon and Matt were wonderful to work with! They know their stuff and are very professional. We would use them again in a heartbeat.

Simon and Spencer worked with us on a short timeline to get a quote for some mold remediation and were very responsive to communication through the whole process. All went to plan and we’re very happy with the work done by their mold group, ‘Clearwater Mold Remediation’.

Prompt service, friendly installers, and clear transparent pricing.
I’m thrilled with the install outcomes and the process I went through to get my new floors. Looking forward to working with them again!

We had a flood from our washing machine and they were there very quickly and got things taken care of, cleaned up and ready for the drying process. They were very professional and did a great job.

They were very prompt and helpful when my washer flooded my house. They were knowledgeable and made sure the job was done right.

All staff are very friendly and kept me immediately aware of what was being done and when. They were always on time and professional.

Very fast response to a bad situation. This isn’t a one size fits all company. Highly skilled and well trained sums up this crew. They cared,,, did all of the heavy work and most importantly kept us aware of every step forward in the process. Look no further for competent people and the best results. Thanks again Simon and Shane!!!! You’re the best.

Palouse Disaster Restoration has a great team of knowledgeable, people who work hard across the region. I'm grateful to have such a company available for tough jobs!