Logo of Palouse Disaster Restoration

Palouse Disaster Restoration

  • 640 S Grand Ave, Pullman, WA 99163
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Palouse Disaster Restoration, we pride ourselves on our versatility and technical expertise, enabling us to handle a diverse range of projects for both residential and commercial clients. Located in Pullman, Washington, we specialize in roof installation, replacement, and emergency repairs, as well as gutter services and skylight installations. Our comprehensive approach ensures that we manage complex projects from start to finish, delivering durable and high-quality results. Our organized and detail-oriented team is dedicated to providing reliable service, ensuring that every aspect of your project is executed with precision.

Whether addressing mold and water damage or installing a new roof, we focus on delivering long-term value that meets your needs. With a commitment to thorough project coordination, we are equipped to tackle even the most challenging tasks effectively. Trust Palouse Disaster Restoration to safeguard your property and enhance its integrity.

What people say about “Palouse Disaster Restoration”?

Customer reviews for Palouse Disaster Restoration are overwhelmingly positive, highlighting their exceptional customer service, prompt response times, and effective communication throughout the restoration process. Clients consistently note the professionalism and friendliness of the staff, making a stressful situation more manageable. The company's ability to handle difficult circumstances, such as mold and water damage, has left customers feeling reassured and satisfied with the work done. Most reviewers appreciated the transparency in billing and the thoroughness of the service provided, making them feel confident in recommending the company to others.

What Users Like The Most
  • They were extremely helpful, informative, and detailed in their explanations.
  • The estimate was very reasonable, and the work was done quickly and very well.
  • They tackled a tough chore and did it well.
  • Their workers are pleasant and easy to communicate with, a definite plus in a stressful situation.
  • They went above and beyond what was expected.
What Users Like The Least
  • At the end communication was a bit sparse, and we had to keep working with them to get it completed.
Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 22 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
glm
Jul 23, 2025

When we discovered slight mold in an older commercial building, we could imagine how expensive mold remediation could get. But we needed to be sure the space was safe so we pressed on and met Palouse Disaster Restoration. They were extremely helpful, informative, detailed in their explanations of what the process would entail, and extremely fair in their billing calculations. The secret sauce was Simon, the sales executive who worked with us, who even adjusted the bill slightly when he realized an error. We can’t speak highly enough of Simon and this company.

Audrina Parks
Apr 23, 2025

Used Palouse Disaster Restoration when we were having floors replaced and found mold & water damage. This company is great! The estimate was very reasonable, the work was done quickly and done very well, and they worked with us to minimize disruption as much as possible. Plus, all the crew are very friendly and polite-a pleasure to work with. Hope we don't have to use their services too often :) but would highly recommend !!

Gregg Baldridge
Apr 23, 2025

The crew was pleasant, fast and efficient. They tackled a tough chore and did it well. I would call them again.

Julie Garrett
Apr 10, 2025

Palouse Disaster Restoration has been a bright spot in a difficult time. They were on site quickly, mitigated the damage, and got our repairs organized and completed. Friendly, professional, and great communicators!

Tina McClure
Apr 10, 2025

This company is amazing from assessment until the job is done. They are professional, knowledgeable and want to make sure the job is done right. Mold removal and other disaster services take considerable care and diligence, and this company is top notch. They ease your fears because they care about you. Call them first!
Tina McClure

Carol Abbott
Mar 12, 2025

PDR was very prompt to respond to my call! Their workers are pleasant and easy to communicate with, a definite plus in a stressful situation.

K2 Russell
Feb 26, 2025

Pleased with the work PDR did. They were quick to get to the job which was in a rental. We had added urgency with tenants moving in. Overall the job turned out great. We gave 4 stars as at the end communication was a bit sparse and we had to keep working with them to get it completed, including having our handyman do the floor work which in the end worked out great. Grateful for their expertise and help in obviously not a fun situation!

Nikita Smith
Feb 8, 2025

Simon and his team did an excellent job on our condo. They were able to get us scheduled quickly, were very responsive to any communication, arrived in time to appts, and the work looks great. Made a nightmare situation with black mold into an overall smooth experience.

Raeiah Currier
Feb 5, 2025

Simon and his team worked incredibly hard. Throughout the process, they took extra measures to protect our home, communicated promptly to keep us informed, and completed very thorough work. At the end of the day, emergencies aren't comfortable, but Simon helped to put us at ease as we knew our home was in good hands. Thank you!

Richard Berry
Jan 10, 2025

Palouse Disaster Restoration did an excellent job of cleaning up after a basement flood. They were efficient and easy to work with. And communication was always excellent.

Tarcisius
Oct 16, 2024

I have a client in the Palouse area who experienced a major irrigation leak that flooded their building after hours. PDR was quick to respond, professional, and performed quality work. Simon, who managed the remediation and repair work, was excellent. It is good to know these guys are in the area in case of any future issues.

Jeff Joireman
Oct 2, 2024

If you want the job done right, call these guys. Outstanding quality, highly responsive and professional. A pleasure to work with.

Kate Agnew
Sep 11, 2024

Unfortunate to need Palouse Restoration for fire damage, but we were happy we chose to work with a local business. Simon was prompt to help us start the process, he was available when we needed help. Great customer service. Worked closely with us every step of the way. We recommend!

Krista Carper
Aug 19, 2024

My daughter's house had a severe water leak, Saturday before school started. I had called a few emergency numbers. Palouse Disaster Restoration answered and walked me through the steps to shut off the water. Even came out and shut it off at the street for me. They went above and beyond what was expected. Checking on the situation without needing to. I highly recommend this company!!!

Kate Mertes
Jul 22, 2024

Simon and Matt were wonderful to work with! They know their stuff and are very professional. We would use them again in a heartbeat.

Jeff Otto
Jul 20, 2024

Simon and Spencer worked with us on a short timeline to get a quote for some mold remediation and were very responsive to communication through the whole process. All went to plan and we’re very happy with the work done by their mold group, ‘Clearwater Mold Remediation’.

Hailey Roemer
Apr 17, 2024

Prompt service, friendly installers, and clear transparent pricing.
I’m thrilled with the install outcomes and the process I went through to get my new floors. Looking forward to working with them again!

MrChadborg
Apr 12, 2024

We had a flood from our washing machine and they were there very quickly and got things taken care of, cleaned up and ready for the drying process. They were very professional and did a great job.

Carl Borg
Apr 12, 2024

They were very prompt and helpful when my washer flooded my house. They were knowledgeable and made sure the job was done right.

Darlene Mees
Mar 28, 2024

All staff are very friendly and kept me immediately aware of what was being done and when. They were always on time and professional.

Tim England
Feb 2, 2024

Very fast response to a bad situation. This isn’t a one size fits all company. Highly skilled and well trained sums up this crew. They cared,,, did all of the heavy work and most importantly kept us aware of every step forward in the process. Look no further for competent people and the best results. Thanks again Simon and Shane!!!! You’re the best.

Carolyn Lancaster
Jan 10, 2024

Palouse Disaster Restoration has a great team of knowledgeable, people who work hard across the region. I'm grateful to have such a company available for tough jobs!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 640 S Grand Ave, Pullman, WA 99163
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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