Logo of Pacific West Construction and Maintenance

Pacific West Construction and Maintenance

  • 2220 N Pacific St, Seattle, WA 98103
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Pacific West Construction and Maintenance, we pride ourselves on our versatility and technical expertise, adeptly handling both residential and commercial projects. Based in Seattle, Washington, we specialize in a comprehensive range of services, including roof replacement, inspection, and maintenance, as well as gutter installation and repair. Our ability to manage complex projects from start to finish sets us apart in the construction and maintenance industry. Our organized and well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients.

We understand the importance of attention to detail and reliability in every project we undertake. Whether we are addressing routine maintenance or tackling intricate construction tasks, we ensure that each job is completed thoroughly and efficiently. Serving Seattle and the surrounding regions, we are committed to making a positive impact in our community through our work.

What people say about “Pacific West Construction and Maintenance”?

Customer feedback regarding Pacific West Construction and Maintenance is mixed. While some reviews highlight exceptional service, responsiveness, and quality work, several negative experiences emphasize significant delays, unprofessional interactions, and poor-quality repairs. Communication and customer service appear to be inconsistent, as some customers report friendly and professional interactions, while others express frustration with unresponsive management and inadequate staffing. Delivery of services has also been criticized, particularly regarding timeliness and quality control.

What Users Like The Most

  • They’re incredibly responsive, professional, and go above and beyond to make sure issues are resolved quickly.
  • The whole team was a joy to work with, and was a painless process.
  • I was extremely lucky to find Pacific West on the contractor list and we started with the leaking hot water heater and the laundry room.
  • Super easy to work with. Great quality of work. Friendly and on time.

What Users Like The Least

  • It took over ten days for them to come fix it.
  • There is ZERO quality control and they care very little about keeping customers satisfied.
  • I had to have it repaired numerous times over the following 5 years.
  • They came out 2 or 3 times to give me a quote but then flaked each time I tried to schedule the work.

Recommended Reviews

Overall Company Rating
Average 3.4
Out of 10 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Oliver Powers
Aug 8, 2025

I called and spoke with the director of operations Timere today regarding concerns that a maintenance worker had entered my home without prior permission. I explained that he attempted to enter my unit and argued with me when I told him he didnt have prior permission. He tried to convince me to let him come in to "check things out" even as I was telling him to leave. After he left, another worker who had not been given prior permission to enter showed up and I tuned him away without argument. After I explained this to Timere she told me that she couldn't address it because she wasnt at her desk, said she wasnt able to give me the names of the men who'd attempted to enter my home, laughed at me and hung up. Very unprofessional and this has terrifying implications for how accessible my home is and how little Timere or this company take their responsibility to safety seriously.

Rebecca Wright
Nov 14, 2024

I can’t say enough good things about Pacwest! They’re incredibly responsive, professional, and go above and beyond to make sure issues are resolved quickly. It’s clear they truly care about the residents and take pride in their work. Highly recommend this team!

Dax Pomo
Sep 10, 2024

The building I live in is contracted with them for maintenance. When I first moved in, the electricity in my apartment blew. It took over ten days for them to come fix it. The work is inconsistent as well- for example, the tub in the bathroom needed recaulked and instead of removing the old caulk first, they caulked over it (sealing mold) and they painted over my internet jack.

I wish the property management company I rent through would contract someone else. PacWest is a joke. Some of the technicians are nice- but that doesn’t fix my electricity within a reasonable amount of time or change the fact that the work is shoddy.

Catherine Laidlaw
Aug 2, 2024

I loved the work Pacific West did on my home. I desperately needed a painter, and was scarred from the last company I worked with. Pacific West was less expensive than the previous company, and I was able to schedule something quickly! The whole team was a joy to work with, and was a painless process. I will definitely be hiring them for all future construction projects!

steve herrera
Oct 27, 2022

About three years ago I decided to update my kitchen and bathroom on my place I didn't have the time to do it myself so I looked up this company pacific west construction and maintenance I called and asked for a bid a gentleman by the name of Darwin Taylor came out he was very professional and Was knowledgeable in the scope of work that I wanted done,I had two other bids pacific West Came in at the lowest saving me about $2300 bucks in total the one thing that I liked was that they were able to come out right away where is everybody else was no less than three days to a week out some even longer for bids throughout the entire process I was very confident in the knowledge and ability of the team that came out to do the job all the workers were very respectful, professional and had positive can do attitudes, I was pleasantly surprised that they finished a Day earlier than I had expected I would definitely hire them again in the future they are a trustworthy company and they did quality workBecause of that I give them five stars great job guys!thank you so much!

calea birchmier
Oct 19, 2022

Super easy to work with. Great quality of work. Friendly and on time. Will use them for sure on my next project.

M
Oct 20, 2018

Updated review to owner's reply:
Almost half the so-called "Full-Time" employees listed on the site are not even with the company anymore. The rest doesn't even work on site day to day. Just a bunch of admins, PMs, sales running around to get more jobs and postpone existing ones. At the end of the day, it's just the temps and subs working on all the projects. Miserable.

Steer clear away from these guys. The entire crew is made up of temp workers. There is ZERO quality control and they care very little about keeping customers satisfied. Everything is wrong with this company. They are disorganized, unprofessional, messy and cut corners where customers don't see. Just an absolute nightmare!

Marsha Hargrave
Mar 19, 2018

I had a long list of remodel jobs to be done on the house I inherited from my father. I had really no clue where to start... A few contractors that did come out for a walk through never submitted a quote, others were ridiculously high or so low that you knew they would be back with additional work orders. I was extremely lucky to find Pacific West on the contractor list and we started with the leaking hot water heater and the laundry room with a soft floor. Jeff and the crew were awesome!! They were very respectful of my home. Unfortunately the job didn't go smoothly...old house...but there were on top of everything and immediately set things to right. That job went so well we started down the list. Jeff and Brian understood that I am very conservative and thrifty, Jeff helped guide some of the decisions to a better quality, a different idea but never pushed to drive up the cost. They tried to ensure that the estimate was as inclusive as possible and there were very few changes. A couple times the job actually came in a bit less! The bathrooms turned out so fantastic! I had another paint company do the interior...after coming home to screws in the rug, paint spots, areas not done I had to remind them of etc. needless to say I did not go with them on the exterior! I asked Jeff for an estimate and they did that job too. I have a new GAF roof, remodeled bathrooms, new lighting throughout, refinished wood floors, and my kitchen is as fantastic as my bathrooms!! They moved my built in stove and created a cupboard where it used to be using the cabinet doors and matching the decor. They didn't insist I remove all the old cabinets, instead working with my vision and as always Jeff had excellent ideas that made it all come together.

We are actually currently working on getting another small project going. I get so many compliments and have referred everyone I know to Pacific West Construction and Jeff. You just cannot go wrong.

MM
Jan 4, 2018

This place is a complete joke. I was referred to them by my real estate agent when I bought my first house in 2011. They put in a fence and their work was mediocre at best. I had to have it repaired numerous times over the following 5 years. I reached out to them in that 5 year period to do a handful of smaller jobs around my house/property and they came out 2 or 3 times to give me a quote (for the exact same work) but then flaked each time I tried to schedule the work to actually get done. Being a new home owner and not knowing who else to call I tried to continue using them to no avail. I just reached out to them again for another job and was told that they only work with repeat clients. Brian told me to email him explaining what we needed done only to receive his response saying that they are not taking on any new jobs at this time. They also had a couple of guys, Darwin and Tom, who offered to do side jobs for me back when I first started working with the company. They did one $5K job (putting in a drainage ditch). They then quoted me $5K to put a driveway. When I asked them if they could do it for any less, they increased the quote to $5,300. When I questioned the increase they told me they didn’t want to work for me anymore. I later had the driveway done for $4,200. I am far too busy to deal with this kind of customer service and will spend my time finding a more reputable group of people to pay for their services. Beware.

Brook Wilson
Oct 31, 2015

I recently hired Pacific West Construction and Maintenance to renovate my old master bathroom. We have had 2 main issues with our bath: we needed additional storage space and we almost never used the corner tub. Their crew was professional and responsive to our needs from beginning to end.

They removed the corner tub and some of the plumbing, so we got plenty of space that we were able to build a new floor in the attic for an additional walk-in closet and extra storage, along with a spacious shower. The shower is stone type tile with several recessed niches, highlighted with glass insets and a rock flooring, and the floor in the bathroom is the same stone tile as in the shower. They also added an entire wall of cabinets with a functional and beautiful make-up desk. Toekick lighting was also installed in the cabinets, and is operated by a motion sensor timer, so we don't have to search for a light switch at night time.

The project was completed on time and within our budget and our new bathroom is now very elegant and comfortable! I highly recommend this company.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 2220 N Pacific St, Seattle, WA 98103
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

Companies Similar in Profile

Banner of Hammer Away Solutions
Hammer Away Solutions Olalla, Washington
Excellent 5.0 (5 reviews)
Banner of CUSTOM EXTERIOR INNOVATION INCORPORATED
CUSTOM EXTERIOR INNOVATION INCORPORATED Ridgefield, Washington
Excellent 5.0 (1 reviews)
Banner of Seattle Remodelers
Seattle Remodelers Seattle, Washington
Excellent 5.0 (7 reviews)
Banner of Promondo, LLC
Promondo, LLC Seattle, Washington
Excellent 5.0 (6 reviews)
Banner of Home Services at The Home Depot
Home Services at The Home Depot Olympia, Washington
No rating 0.0 (0 reviews)
Banner of RO Enterprises
RO Enterprises Vashon, Washington
No rating 0.0 (0 reviews)
Banner of Salcans Remodeling
Salcans Remodeling Vancouver, Washington
Excellent 5.0 (44 reviews)
Banner of Vic’s Gutter Filters
Vic’s Gutter Filters Vancouver, Washington
Excellent 5.0 (32 reviews)
Other Filters 0