- 2220 N Pacific St, Seattle, WA 98103
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
About the Business
At Pacific West Construction and Maintenance, we pride ourselves on our versatility and technical expertise, adeptly handling both residential and commercial projects. Based in Seattle, Washington, we specialize in a comprehensive range of services, including roof replacement, inspection, and maintenance, as well as gutter installation and repair. Our ability to manage complex projects from start to finish sets us apart in the construction and maintenance industry. Our organized and well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients.
We understand the importance of attention to detail and reliability in every project we undertake. Whether we are addressing routine maintenance or tackling intricate construction tasks, we ensure that each job is completed thoroughly and efficiently. Serving Seattle and the surrounding regions, we are committed to making a positive impact in our community through our work.
What people say about “Pacific West Construction and Maintenance”?
Customer feedback regarding Pacific West Construction and Maintenance is mixed. While some reviews highlight exceptional service, responsiveness, and quality work, several negative experiences emphasize significant delays, unprofessional interactions, and poor-quality repairs. Communication and customer service appear to be inconsistent, as some customers report friendly and professional interactions, while others express frustration with unresponsive management and inadequate staffing. Delivery of services has also been criticized, particularly regarding timeliness and quality control.
What Users Like The Most
- They’re incredibly responsive, professional, and go above and beyond to make sure issues are resolved quickly.
- The whole team was a joy to work with, and was a painless process.
- I was extremely lucky to find Pacific West on the contractor list and we started with the leaking hot water heater and the laundry room.
- Super easy to work with. Great quality of work. Friendly and on time.
What Users Like The Least
- It took over ten days for them to come fix it.
- There is ZERO quality control and they care very little about keeping customers satisfied.
- I had to have it repaired numerous times over the following 5 years.
- They came out 2 or 3 times to give me a quote but then flaked each time I tried to schedule the work.
Recommended Reviews
I called and spoke with the director of operations Timere today regarding concerns that a maintenance worker had entered my home without prior permission. I explained that he attempted to enter my unit and argued with me when I told him he didnt have prior permission. He tried to convince me to let him come in to "check things out" even as I was telling him to leave. After he left, another worker who had not been given prior permission to enter showed up and I tuned him away without argument. After I explained this to Timere she told me that she couldn't address it because she wasnt at her desk, said she wasnt able to give me the names of the men who'd attempted to enter my home, laughed at me and hung up. Very unprofessional and this has terrifying implications for how accessible my home is and how little Timere or this company take their responsibility to safety seriously.
I can’t say enough good things about Pacwest! They’re incredibly responsive, professional, and go above and beyond to make sure issues are resolved quickly. It’s clear they truly care about the residents and take pride in their work. Highly recommend this team!
The building I live in is contracted with them for maintenance. When I first moved in, the electricity in my apartment blew. It took over ten days for them to come fix it. The work is inconsistent as well- for example, the tub in the bathroom needed recaulked and instead of removing the old caulk first, they caulked over it (sealing mold) and they painted over my internet jack.
I wish the property management company I rent through would contract someone else. PacWest is a joke. Some of the technicians are nice- but that doesn’t fix my electricity within a reasonable amount of time or change the fact that the work is shoddy.
- 2220 N Pacific St, Seattle, WA 98103
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof