- 10741 Walker St Suite 400, Cypress, CA 90630
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
About the Business
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Untrustworthy, unreliable, and mediocre work.
The work on our house took so much longer than they wrote out in the contract, and it was never even actually completed. They ruined our patio paint and had to be chased down to repaint it like they said they would. They left door trims unfinished. The paint around the footing of our doors has already started to peel because they refused to trim the bottom as it would “get dirty anyway.” Everyone involved in this job was extremely bad at communicating with eachother and us.
We signed a contract to remove old stucco and repaint our house to be finished in about a week. The owners came around the first day of work to show face and earn our trust. They even got us to add on an extra $3000 worth of work to refinish, sand, waterproof, and paint all the fascia boards and the trims of our doors and windows. They, however, did not communicate with the project manger Eddie on what windows the trims would be added to, so he refused to do them all, and only agreed to the back door. All they really did to the fascia boards were paint them even though they were already painted fine. So how does that little bit of paint and door trim add up to $300? I don’t know.
After the end date and completion of house painting, the trims were not done. I had to keep calling and texting to ask when someone would be by to finish the work and they finally sent someone. He did the wrong door. So then I had to chase them down again to come and do the right door, and they finally sent someone again (now two weeks after everything was supposed to be completed). He was really nice and told us he hated the company too. He worked for a couple hours then said he ran out of caulking and left promising to come back the next day. He never did. I wouldn’t be surprised if he quit or got fired for calling the company on our behalf and pointing out the peeling paint to try to fix it for us. The trim remains unfinished along with the paint peeling that has already started along our untrimmed door frame.
The salesman Gabriel (who talks an ungodly amount probably to compensate for their lack of work) along with the owners, make promises but do not communicate properly with the crew, or the crew doesn’t care. They did not work the expected amount per day, or finish work as stated above and shown in pictures. They didn’t want to fix things they messed up. The crew was also very unpleasant to have around the house with being shirtless, their music, smoking, and loud phone conversation that would go on for hours, though I can’t really blame them for being loud. The company speaks highly of their work and lifetime warranty, though you’ll be lucky if you even get someone to respond to your phone calls.
Very disappointed in their service. Great pitch but no follow through. All paid and job not complete. Cannot get a crew out they keep telling us. Never pay until job is COMPLETE. Will notify better business bureau. Have worked with multiple contractors in the past and this is by far our worst experience. Will not be recommending.
We decided to with Ocean exterior to remodel our kitchen. The salesman Arthur has no knowledge or clue of the work involved. We discussed work we wanted to be done prior to them starting, and Arthur and Cesar came and did a walk through. Once the crew started to work, all of sudden nobody recalled our previous conversation from the walk through and they refused to do the work. Cesar and his work crew were very unpunctual and unreliable. They would inform us that they would be coming on a certain day and would never show up. The schedule was very unreliable as we never knew when they would be coming to do the work. They had poor workmanship, and the quality of the materials was very poor. The length of the project was not what was promised, and they took longer than expected (as a result of them not showing up days at a time with no communication to us). I would NOT recommend them, the quality and professionalism was not there. For the price, it was not worth it.
- 10741 Walker St Suite 400, Cypress, CA 90630
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured