Northampton Lumber Company

Good 4.3 (3 reviews)

7409 Railroad St, Nassawadox, VA 23413
Commercial Roofing
Financing Available
Free Estimates
Licensed & Insured
Locally Owned & Operated

Website www.doitbest.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Northampton Lumber Company, located on Railroad Street in Nassawadox, Virginia, we pride ourselves on our extensive expertise in roofing services. Our offerings include roof installation, repair, vent installation, skylight repair, leak repair, and water damage repair. We are well-equipped to handle projects of any scale, from residential homes to commercial buildings, ensuring that every job is completed with precision and care. Our team is known for its organization and attention to detail, allowing us to manage complex projects seamlessly from start to finish. We understand the importance of delivering durable results that provide long-term value, and our commitment to reliability sets us apart in the industry. Whether you need a simple repair or a comprehensive installation, we are dedicated to meeting your needs with professionalism and thoroughness. Trust us to coordinate every aspect of your roofing project effectively, ensuring a smooth experience from beginning to end.

What people say about “Northampton Lumber Company”?

Customer feedback regarding the shop is generally positive, highlighting the friendly staff and their willingness to assist customers. Many reviews praise the helpfulness of the employees, especially in finding specific items and providing good service. However, there is a significant concern regarding a negative phone interaction, where a customer felt overlooked and misunderstood. This incident has affected the perception of customer service, despite the overall positive experiences noted by others. The delivery service and communication aspects are noted to be areas needing improvement, particularly in phone interactions.

What Users Like The Most

The owner is awesome and generous with his time.
Friendly staff who help you find what you need.
They have one of the best selections of wood for carving and woodworking.

What Users Like The Least

Customers are fully satisfied

Services: Roof Skylight Installation Roof Skylight Repair Roof Gutter Repair Wood shakes Soffit and Fascia Services Soffit Installation

Recommended Reviews

Overall Company Rating

Good 4.3

Out of 3 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

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Cheri & Tom Ward

Google review

Apr 1, 2024

I’ve been in this shop a number of times and the owner is awesome. Lots of assistance and help finding what I need. Generous with his time. Small town one-on-one experience . I hate that this happened because this is what comes to mind when I think of going there now. Called first so I wouldn’t waste a drive. The woman (will remain nameless) talked over me and said some strange word that made no sense and put me on hold before I could correct her. She came back in seconds and said they don’t have that, try the pharmacy. She must have thought I was looking for some medicated bug bite treatment. I tried to make sure she understood what I was looking for and she just hung up while I was in mid sentence! Wow—left me with an unpleasant reaction.

Fordguy23

Google review

Apr 13, 2021

One of the best lumber companies here. Decent prices. Friendly staff. If you can’t find it in the store they will help you look for it. Easy in and out access. Just take your time going into the parking. It’s little rough. But I don’t think that’s on them.