- 114 Oak St, Cook, WA 98605
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
About the Business
At NAPA Auto Parts - Gorge Auto Parts, located on Oak Street in Cook, Washington, we pride ourselves on being a versatile resource for all your automotive needs. Our extensive range of services includes roof repair, roof inspection, roof skylight installation, and gutter repair, ensuring that we can tackle both minor fixes and major projects with ease. Our team is dedicated to delivering durable solutions that stand the test of time, whether for individual vehicles or larger commercial needs. We understand the importance of organization and attention to detail in every job we undertake.
Our commitment to thorough project coordination allows us to manage complex tasks efficiently, ensuring that every aspect of your project is handled with care. Serving Bingen and the surrounding regions, we are here to provide reliable support and high-quality results for all your automotive and roofing requirements.
What people say about “NAPA Auto Parts - Gorge Auto Parts”?
Customer reviews reflect a generally positive sentiment towards the company, particularly highlighting the helpfulness and knowledge of the staff. Many customers appreciate the prompt assistance provided in critical situations, as well as the efficient communication regarding part availability. However, there are notable concerns regarding the accuracy of the store's hours, leading to frustration for some customers who arrived expecting to find help. Overall, the staff's commitment to customer service has left a lasting impression on many patrons.
What Users Like The Most
- They must be doing something right!
- The staff are friendly and helpful.
- They always have the parts.
- The lady came out tested my car and answered my questions.
- They definitely stepped up to help out!
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I was finishing up a critical repair to my vehicle today, Sunday, November 10. Using a Google search, it stated that they were open until 5 PM. The company website says they are open until 5 PM on Sundays as well. I called the store and asked whether they had the part in stock that I needed. They said they had four on the shelf. They did not, however, inform me that they were closing in 15 minutes. Assuming they were open until 5 PM I drove from 25 minutes away, arriving there at 4:08 PM. Imagine my surprise to see the store closed. A sign on the door said they close at 4 PM. I saw the two employees who work there outside the side door chatting and having a smoke. I drove up, lowered the window, and asked them if there was any way they could open the store back up for me. They both flatly refused. This is really bad customer service. And the company website says they’re open till 5 PM, yet they have a paper sign on the door that says they close at 4 PM. Truly bad customer service.
Had one of our log truck drivers stranded in White Salmon (140 miles from our shop) with dead batteries this morning and they were extremely helpful in getting the batteries out to him. Not a typical situation, but they definitely stepped up to help out!
My dad has been going to and has had an account at this NAPA since he was 16 years old, he's 80 years old now! They must be doing something right!
- 114 Oak St, Cook, WA 98605
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured