Mr. Handyman of Guilford, North and East Haven

While they are responsive, the quality of work is sub par and so overpriced it borders on ridiculous. I am sure they are capable of doing some odds and ends jobs, building furniture, etc, they are more a jack of all trades and a master of none. My plumbing work done by them ALL needed to be repaired within months by a real plumber after my kitchen flooded, this was just replacing faucets, not some big renovation, they also struggled to install a vanity top correctly... To top it off my "estimate" that I agreed to wound up costing double after the work was completed since they charge by the hour, but have to spend half that time figuring out how to do the job... disappointed, but probably my own fault for trying to find a one and done solution.

Absolutely amazing. I called in the morning and he was here in the afternoon. Mark was our handyman, he was VERY professional and he fixed our issue! I plan on using them again!

The two handy people who helped us hang a large window box were extremely knowledgeable and friendly. We would love to work with them again!

First time using Mr Handyman, and were very pleased with the work and experience. Tom was prompt, kept us updated as needed and did great work. Bonus for his neat work and clean up! We highly recommend and will use again

Some person drove into my garage door and with in hours Tom from Handyman showed up and boarded up the opening to keep weather and other critters out.

Needed my bath tub recaulked. Called Handy Man and had Paul come out in 48 hours. He removed old caulk and applied new caulk. Came out awesome , very professional, and everything cleaned up afterward. Wife came home and very happy. I have many small projects and plan to use them again. ❤️

Hired them to rip out and dispose of old carpet. Had to remove pad and wooden supports that had been nailed to floor. Had to move furniture. Nothing damaged! Took 2 hours, cleaned up. Would hire again for this type of job.

Jeremiah was efficient and polite. We were a bit surprised that we asked for a plumber but for one of the jobs he told us that “you need a licensed plumber” - we thought he was a licensed plumber. Also the price seemed a bit high for what he did.

We were very happy with our handyman. He helped out a lot around the house and had a very friendly demeanor.

The owner of this franchise had occasion to demonstrate his commitment to customer service, to quality work and to holding its employees to a high standard. He met that responsibility and technician Isaac’s work met that standard with pride. Admin staff returned calls and was clear and efficient in my dealings with her. The company uses a scheduling app that alerts you to the scheduled worker’s whereabouts without having to ask for arrival-time call ahead. All in all, a good experience.

The Plummer I was sent from Mr. Handyman is named Isaiah. He was polite, respectful of my property and did an excellent analysis of the job that needed to be completed. The end result was highly satisfactory. I would recommend him and Mr. Handyman as professional, responsive, plus offering good quality and good value.

Fantastic techs that did the work, on time, cleaned up afterwards, friendly. Absolutely recommend them. Super fast to get back to me.

These guys are the best. Like most of us I have a bunch of jobs around the house, some I lack the skill for and others I'm too lazy to do myself. These guys come prepared with a variety of skills. They are courteous, professional, and trustworthy. Everything is very transparent. They tell you upfront what the expected costs are...and they stick to it. They make decisions with you and for you.
Gives me tremendous peace of mind knowing I can call on them for so many tasks.
Great!! Happy to recommend them.

Mr. Handyman did a great job. Professional, helpful and efficient. I will use them when I need work done again.

Jeremiah came out to look at work projects on my long list. Charlene was great with scheduling (and rescheduling) appointments. Paul is great. He has been out multiple times, very knowledgeable, respectful of property, patient (4 runs to the paint store) - he made sure I was happy with everything from paint color to height of towel racks. He is on time and if he has to run out for materials and says he will be back in 20 minutes - he is back in 20 minutes. I am very happy with his work and have utilized this business several times.

Mr. Handyman was hired to repair our porch. The quote was in the range of others and they said it would be done in one day so we agreed to have them do the job.

Day 1 was the day before Thanksgiving and the worker comes to the house to start the work. He started to pull the porch apart, but it was “more difficult than expected” so he’d have to come back after Thanksgiving – guests will have to enter through the backdoor. We also paid what was owed for the days’ work.

They come back for Day 2 the following Wednesday, after we called them to find out when they were returning. They finish deconstructing the porch, do a little bit of rebuild to the sub-structure, but again don’t finish. They also say it’s going to cost more than the original estimate and so I asked for an itemized receipt because I provided them with all surface materials and wanted to see what they were charging us for – I never received that itemized receipt. I instead get a receipt that has totals (not itemized) for labor and materials.

Day 3 happens, and they finally “finish”. As we inspect the porch, we see obvious and very crooked cuts, enormous gaps that were filled with gobs of sloppy caulk, and the left-side porch column is now crooked and hanging over the edge of the porch. When questioned, the worker made excuses and said we can talk to the owner. When asked about a particular area, we were told that WE can sand that down and paint it ourselves.

We finally get the owner to come out and look at it and he agrees that work is sub-standard. He has his most-experienced worker draw up plans to fix the poor work.

It is now January, and we finally get the owner back on the phone to find out when he intends to fix the sub-standard work. He says that he won’t come back unless we pay in full, before any additional work is done. I ask what my guarantee is that it will be done satisfactorily when it wasn’t done so the first time. I also offer to give him half of the remaining balance up front and half upon completion. He says he doesn’t trust that we will pay, which is ironic. So, we have a sloppy porch courtesy of Mr. Handyman, who’s work I will have to fix myself.

The time frame and cost were not close to the original quote. They constantly tried to speak to us as if we had no idea what we were talking about. For example, they talked about why it’s hard to make precise cuts (meaning 90-degrees – that’s right, he couldn’t cut at a right angle) in different types of materials and that the column was crooked because the “house settles” – it’s 98-years old, it didn’t settle this week! And when pressed to fix the work and stand behind it, the owner felt it would be best to part ways. So, whatever “warranty” they offer is apparently void if you disagree with them.

Needless to say, I cannot possibly recommend this company. If you have expectations about quality work, you should FIND ANOTHER CONTRACTOR. If they have quality craftsman, they didn’t work on our job.

Clayton with Mr. Handyman was great. Our job was a little complicated--he showed up with a great attitude and did a great job completing our job to our satisfaction in a timely fashion. I highly recommend him!

We had a small, but tricky, carpentry problem. Clay made the repair perfectly. We feel fortunate to have found this company and have already made a list of future projects for them.

Update on review. There were quality issues after an initial visit. Owner was responsive and arranged a repeat visit with credit for the initial time and eventual good results. Happy with the work.

Very efficient, kind and gracious. Used their service for the first time and was most impressed Gave me a lot of confidence that I finally found hep in quality and with kindness

I needed to have shingles replaced on my roof and a new chimney cap put on. The person they sent was very helpful, professional and completed the work as requested. I would highly recommend this service.

Thank God for Mr Handyman. We have a long honey do list of both simple and more complicated things. They do it all. Without them we wouldn’t get anything done. It was impossible to find anyone until we found Mr Handyman! They have been great! Maybe on the pricier side. But worth it. It’s pay a little bit more and get it done and get it done right, or don’t get it done and then be miserable about it. Call them today! You won’t regret it!

Great service and kindness
Knowledgeable about products to produce great results
The will try their best to schedule appointments as soon as possible

Needed help with a storm door. Two storm door companies didn't respond. Mr. Handyman (once I got to the franchiser who handles my area) was responsive and even contacted me 2 days before scheduled appointment when an earlier opportunity opened up. Paul was there right on time and solved the issue in 30 minutes. I am really pleased with the service.

Paul did a fabulous job painting our front door. Also he and Jeremiah, went above and beyond when we found that the wrong door handle had been sent with our screen door. Highly recommend them and will be using them for future work.

excellent service! We've used this Mr. Handyman several times, and they are reliable, prompt and effective. Their technician does really good jobs and I highly recommend him.

Was very professional, helpful and knowledgeable . Helped me decide what needed to be changed and what did not. Would highly recommend and use again

Needed vinyl siding repair, they were the only company in the area that did that. They were awesome to deal with, Paul did a great job repairing our siding.

This is a new review of work I had done Monday, 3-Mar-25. I called at about 9:30 am because my kitchen faucet suddenly would not shut off. The man was here by 11:45 am to install a new faucet, and he did so with no issues except the usual small things everybody runs into no matter who you are. In this case my hot line was leaking past the gasket. I forget the name of it, it's a flexible line under the sink. He had a replacement, end of story. I see some of the other comments, you have to use your head what it is you're asking them to do. I am not saying anything bad about the company at all, I'm just saying you must use common sense when hiring any contractor. I fell Mr. Handyman did an excellent job. I suppose I could have done it myself if I wanted to fool with it all day into the night because I'd have had to return to the store at least once. OR I could have called a legit plumbing & heating contractor on a Emergency basis, and I bet they would have nailed me for at least 500 bucks! Again, I'm very happy with Mr. Handyman!

Jeremiah efficiently made 3 repairs in one hour: reset the garbage disposal, realigned the front screen door handle, and filled in gap left by earlier workers in siding on the back deck. Very fast and very thorough work.

Paul did a great job installing two blinds in my basement on unframed windows. He gave good advice on repairing a driveway cracks even though it meant not giving the work to Me Handyman.

After waiting 2 weeks for an estimate/appointment that requires a $60 payment Charles made the decision to cancel my appointment because I didn't send him pictures of a improper window installation ahead of time. Although I have to pay $60 for the appointment/estimate. What was I supposed to send a picture of my blinds moving as the wind blew. They advertise no job was too small however this situation proves that's false.

He was ontime, courteous and knowledgeable. Also Available. Replaced weather stripping on exterior door, and showed me how to replace weatherstripping easily on the storm door.
Hope to use him again for other projects.
Cost seemed comparable to others. There is a $60 additional charge on top of hourly charge for the first day of a project

Lovely gentleman took care of the chores u could not do myself - friendly, on time, done well. I booked another appt as a result when I realized that I had more they could do.

These people were amazing. Constant contact, professional and funny crew, delightful to work with!!!! I have already recommended them to a friend and can’t stop telling people how wonderful they were to deal with!

Repair man was very knowlegable, friendly, experienced and followed all Covid19 guidelines. I did feel the hourly charge of @168.00 was excessive. I do however recommend this Handyman Location and If I required their services again I would request the same serviceman to do the work required.

While most contractors never answered or returned a phone call, Mr. Handyman picked right up, took all info, and I got a follow up call within hours from a handyman. Came out within 2 days, sized it up, and offered me the option of either assisting him or getting a 2nd handyman (which would be twice the cost). Gladly helped Handyman Ed Villecco get the job done right. Thanks Ed.

Tom came out to look at a leak in my roof. I was impressed and reassured with his knowledge of the subject. I appreciated him finding an affordable solution to my issue as well as providing me with an overall inspection of the roof condition. He provided me with pictures of everything he saw and recommendations for my roof’s longevity.