Logo of Mayco Ace Hardware

Mayco Ace Hardware

  • 205 Scott Ave, Fort Scott, KS 66701
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Mayco Ace Hardware, located in Fort Scott, Kansas, we pride ourselves on our comprehensive range of roofing services tailored for both residential and commercial projects. Our expertise spans roof installation, inspection, coating, waterproofing, and various roofing types, including rubber, tar and gravel, tile, and flat roofing. We are equipped to handle complex roofing challenges, ensuring that every project is executed with precision and care. Our commitment to organization and attention to detail sets us apart in the industry. We understand the importance of delivering durable, high-quality results that provide long-term value for our clients. Whether addressing a minor repair or managing a full roof installation, our well-coordinated team is dedicated to seeing each job through to completion, ensuring that all aspects are meticulously handled. We proudly serve Fort Scott and the surrounding regions, ready to assist with your roofing needs.

What people say about “Mayco Ace Hardware”?

Customer feedback is mixed, highlighting significant issues with customer service and management in several instances. Negative reviews frequently mention poor handling of returns and exchanges, abrupt communication, and a lack of professionalism, leading to a loss of business. Despite these concerns, many customers appreciate the friendly atmosphere and helpful staff, particularly when it comes to finding specific items. Delivery and communication appear to be problematic in some cases, causing frustration among patrons. Overall, while there are commendable aspects, serious complaints significantly impact the perception of the store.

What Users Like The Most

  • Good old fashion customer service.
  • I absolutely LOVE the family atmosphere.
  • They have a good variety of product as well.
  • The section for outdoor cooking was well organized and fully stocked.
  • Pretty awesome to have a mom and pop hardware store two blocks from where I work.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Good 3.6
Out of 15 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Andrea Chambers
Nov 17, 2024

Literally called the store at 5:45pm to ensure they had a part for an immediate plumbing issue. The worker said yes, and explained they like to close early before 6pm and said since we knew what we wanted we'd be ok. We arrived 10 MINS before they closed. The worker we JUST got off the phone with had the door locked standing in the window and wouldn't open it and pointed to his watch several times. My family had a business account there, and will NOT purchase another thing from there again. I'm sure Chris M, the owner wouldn't appreciate losing the revenue. ABSOLUTELY TERRIBLE!

John Ramsey
Nov 28, 2023

Very poor management. Bought a cord got it home and happened to be too short. Try to return/exchange it for the proper one. Was told directly from the manager they could not do that and they do not do any type of exchanges. Over something so small. It will be the last time I try to do any business there. And it wasn't made clear but the cord was not used in any shape or way. It was strung out and then rolled back up when it was 2 foot too short.

Tammi Light
Aug 9, 2023

We drove 20 miles as Mayco is the closest Ace Hardware Store to our town. My husband and I enjoy walking around and looking at the wonderful selection of oddities a true hardware store offers. Today we needed our own oddity. The internet said Mayco had what we were looking for. LAUREN understood what we were looking for and searched the store until she found it! Good old fashion customer service. Thanks LAUREN ☺️

Robert Bailey
Aug 6, 2023

They have a nice selection, and the soda fridge downstairs is a good thing to have. At least for me. Little overpriced on their supplies and sometimes the service can seem a little rude. Just be patient they are just people and they can have a bad day too.

Travis Stark
Apr 2, 2023

Kind of surprised....I live an hour away, but have a big paint project coming up, possibly 20 gallons or more. My painter was interested in purchasing paint from Ace, so I called to get details and pricing. The person that answered the phone was friendly, but didn't have all the answers, so kindly transfered to someone else. This person seemed knowledgeable and was talking, before he was even done, or I got to ask pricing questions, he told me he was busy, getting a line, and hung up. I wasn't ask to hold, just hung up. Certainly not an huge order, by any means, but I can only assume my $1000 paint order didn't matter to him, so I will definitely go somewhere else. I believe my painter, which paints every day, will be looking past Ace from now on as well.

Norman Hunter
Jan 11, 2023

I absolutely LOVE the family atmosphere, and if they don't have it they will do what they can to get it!!!

Amanda Spicer
Dec 20, 2022

I really enjoy their plants and garden supplies in the springtime. They also have a nice selection of BBQ supplies and cast iron cookware. They are also super friendly here and pleasant to deal with. Much better experience than going to Heidricks, which is staffed full of rude people and exorbitant markups.

Kelly Moody
May 18, 2022

They always have what I'm looking for here and if I can't find it the staff is very friendly and helpful.

Michael Morris
Mar 31, 2022

Store has friendly staff and tons of products including many neat odds and ins. The section for outdoor cooking was well organized and fully stocked with both local made products and those known around the nation.

Kevin Black
Mar 5, 2022

Grow light on shelf 2ft long listed at 44$. Went to pay they wanted 110$ for it. Went and showed them were it was priced wrong so they could honor the list price on shelf. Wouldn’t honor their mess up and they were jerks about it. Plus the highest grow light on shelf was a 4ft light for only 80$. No were was there a tag for 110$. Lost my business and i work for a big company that does business at ace as well. So i will be taking that business else we’re also.

Paul Wilson
May 8, 2021

The staff was very friendly and helpful and made me feel good to help me. They have a good variety of product as well. I do recommend!

Jim D
Feb 26, 2021

Pretty awesome to have a mom and pop hardware store two blocks from where I work and they're building a bbq section.

Lisa Beerbower-coyan
Feb 8, 2021

If I need a tool or some paint, they offer pretty much hv what you need but if not.. they will find away to perdue what I need asap.

Hilary Schick
Oct 16, 2018

I'm not sure what to think of this store. I am fairly new to the town and have been in once or twice but never really looked around till I had time to today. I just wanted to browse and see how their prices compared. I was in there for maybe 15 minutes topped and was asked every two minutes or so if I need something. Sometimes by the same employees. Then they would stand an aisle over and wait. I was very uncomfortable and just left. As I left one employee stood in the aisle in front of the door and watched me back out and leave. Just really weird. Maybe if you have lived here your whole life and they know you it's fine but not a great way to attract new business when you act like that. I probably won't be back.

*Update*
After the owners reply, I definitely won't be back if I can't browse. I never have this problem at Heidricks, so it's not a "big box store" problem. It's one thing to be helpful, it's another to basically harrass a customer. Maybe you should put a sign on the door "No browsing, only come in if you know what you want"

Michael Martin
Mar 9, 2018

This is a great, modern, old fashion Hardware Store! If they don't have it the Big Box Stores won't have it either!

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  • 205 Scott Ave, Fort Scott, KS 66701
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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