Malibu Roofing Corp

About the Business

What people say about “Malibu Roofing Corp”?

{
'summary': "Customer feedback is mixed regarding Malibu Roofing. While several reviews highlight excellent service, professionalism, and quality work, there are significant complaints about customer service and misleading information regarding their address. Some customers feel that the company acts as a middleman rather than a direct service provider, which has caused frustration. Communication issues have also been noted, with some customers reporting unhelpfulness and hang-ups when seeking assistance. Overall, the experiences seem to vary greatly depending on the interaction with the company.",
'liked': [
"Malibu Roofing did an excellent job replacing our roof. They are very knowledgeable, hard working and thorough.",
"We were very pleased with the great service, professionalism, and the expertise with which Malibu Roofing provided us.",
"The entire experience was fantastic, from scoping the project to the hard-working, polite crew who got it done in one day.",
"From first phone call to installation, this company was on point.",
"I am super pleased with the result. The roof looks amazing, the price was fantastic, and the crew was very respectful."
],
'disliked': [
"Not a real roofing company, they will take your call and schedule an actual roofer to take the job.",
"The customer service is abhorrent; I was hung up on multiple times.",
"Their Google Maps address is fabricated, misleading customers regarding their actual location.",
"I was turned off from using them for my house project