M.A. Restoration, Inc.

They did a great job! They were very clean a thorough! The service was easy to deal with and they were helpful with working with insurance.

Manny, Kevin, Connor and Matt have been EXCEPTIONAL. Their work ethic and skills have made this job run smoother than I could ever have imagined. Thank you for the incredible work you have done this far!!

Michael and his team were very flexible and accommodating in our basement and powder room renovation. They handled all steps from clean up, remodel and finishing touches for a wonderful result and clearly Communicated each step of the way. We were very happy with their customer service and attention To details. Highly recommend!

Ma restoration redid our whole basement after a flood. Amazing work. Would definitely recommend to anyone who needs any home repairs/remodeling done.

TL;DR:
Working with your insurance on your behalf: ⭐⭐⭐⭐⭐
Communication on site: ⭐⭐⭐⭐⭐
Flexibility: ⭐⭐⭐⭐⭐
Project handoff to project manager: ⭐⭐

We have worked with M.A. Restoration for two projects now.

The first project was triggered by a rupture in our main drain line in our basement in the fall of 2021, not one month after our first child was born . They were recommended by our insurance claims representative, and they handled all of the communication out our insurance. In addition to the restoration, we also had them board up and plastering the walls and ceiling to create a simple habitable space for an office.

This project was relatively straightforward, and it went very smoothly. Their facilitation of the insurance part of the process was invaluable. (We had independently sought a proposal from another contractor, who came in at a higher price point AND was not interested in tackling this part of the project.)

Once M.A. Restoration and the insurance company agreed on how to make us whole, we set a start date for the project. They were very good about communicating when people would be in to work; what the next steps were; and what, if any, I needed to do to help move things along.

The second project was precipitated (ha) by water leaking into the garage, directly below our bathroom. The investigation of the source of the leak and the restoration was covered by insurance. We determined the leak was caused by a crack in our tub and shower combo unit. Based on the price estimate for addressing only the affected parts of the bathroom, we decided to “upgrade” to a full bathroom renovation, and we signed the contract committing to the project in spring of 2024.

As anyone who has done a bathroom renovation knows, there were a lot of decisions to be made in terms of design, storage, etc. My husband and I took a LONG time to make our decisions AND we had things come up that deprioritized this project, and M.A. Restoration was very patient during this gap in communication from our end.

We resumed the project in December of 2024. By that time, my husband and I had picked out materials, etc., and had a designer render our bathroom so we could be confident in our choices. We circled back with our contact, who was an estimator, and clarified what things we would be buying, and what things M.A. Restoration would be buying and storing for us on our behalf.

Once the items I ordered arrived, we set a start date for the renovation. Things initially went very well.

As we got closer to completion, it became evident that M.A. Restoration had *not* bought the items that the estimator had agreed to, so I had to purchase them at the last minute. This caused a bit of a delay as we waited for things to arrive. This was incredibly frustrating. Nothing in the email chain with the estimator had gotten forwarded to the project manager. I started communicating with the project manager more directly, and he helped us navigate the last parts of the project.

Over all, we’re happy with how the job was handled. They handled our design requests just fine, and walked us through a few decisions we hadn’t thought of. The communication gap we had was a learning experience — I know now that by then I should have looped in the project manager at that time. Despite the bumps in the road for the second project, I’m sure we’ll be working with them again: they’re competitively priced; they’re easy to talk to; they respond in a timely in a timely manner; and they’re flexible. And no doubt, something else will come up with this old house.

We brought M.A. Restoration into our home after a water damage situation.
We are very satisfied the work accomplished and also their work ethics.
A Big thank you to all. Job well done!

You’d hardly know these guys are managing multiple projects at once. Easy to get in touch with, communicative, high quality finished product and completed ahead of schedule!

Matthew S. first spotted the mold growing in my attic and immediately grabbed his flashlight and examined the area to find exactly what was causing the mold problem. He recommended M.A. Restoration, as he works for the company. When Manny arrived to do the mold remediation he was on time and very professional. He lined my stairs with a drop cloth and kept my floors and rugs protected from any debris. He built a separate cleaning area and when the job was done, he cleaned everything thoroughly. His co-worker Matthew S. checked in with him through the whole process and we were very satisfied with their work. Thank you, M.A. Restoration, Matthew S., and Manny for a job well done!

I had water damage in two bathrooms. Bill and the MA Restoration team (remediation and construction) worked to reconstruction both bathrooms under demanding and stressful conditions. There were a number of project stops and starts that were beyond the team's control, but handled very well. Communication with Bill was top level. Great workmanship. Highly recommended.

Amazing experience all around. Everyone was so professional, kind, and went above and beyond. Thank you guys for everything!! Would/will recommend to all.

We received a very timely response to an urgent leak in our two storey home. They arrived in time and made sure that the work of restoration was done in a timely and complete manner. We will use again

I have a glowing recommendation for MA Restoration. We had a water loss last year and I was *stressed.* I called a few reputable restoration companies and the first to be able to stop by was MA Restoration. They were empathetic and took everything seriously (I live with a family member who is immunocompromised so mold simply cannot happen). They brought huge dehumidifiers and fans in immediately, and constructed some makeshift plastic ducts up through the recessed lighting. They came by every day to check the moisture meter, and only when they were *absolutely* sure it was dry did they remove the machines. The repairs were similarly extremely thorough: when they were painting the ceiling they caulked some of the gaps between the ceiling and the moulding even though they weren't caused by the loss, and worked with me to find the original paint in my basement to touch up necessary areas. They took impeccable care of my hardwood floors and granite countertops whenever they were in my home. Lastly, this may not matter to most but they were 100% on board with wearing N95 masks in my home due to my family member's health.

I have nothing but amazing things to say about MA Restoration. If you need a restoration company, call MA Restoration first. They were wonderful all around and I can't recommend them enough.

Fantastic service: our main contact person is Israel. He is very knowledgeable, responsive, and patient. Your team was respectful and sensitive to the situation with the property throughout the water damage restoration process. I truly appreciate your professionalism and care.

MA Restoration - Tim, Manny, and all the crew - were great to work with. Good communication, careful work, and followed up to ensure that everything was satisfactory.

Love the service through this point. Manny and the others have been fantastic. Very respectful, friendly, and an amazing clean up after having to cut through our ceiling! Met the sup as well. Super chill. Made us feel at ease even though the reason we need them is because we had a pretty scary issue.

MA Restoration did an amazing job with our water remediation. We called on a Wednesday evening and they came out that night to inspect and set up their equipment to dry our home. They have been on time and communicative throughout the process. Our insurance inspector had prior experience with them and he complemented the work they had done and verified the details that MA Restoration explained to us about the process. We hope to never need to do water remediation work again, but if we did, we would absolutely work with MA Restoration again.

Really good work, done on time and on budget. We had water damage in our basement and the room looks great now. A very communicative and professional team, I would definitely use them again.

MA Restoration did mitigation and restoration after a burst pipe in our house just before Christmas 2024. They are pros! They were a pleasure to work with, timely and skilled. We are very happy to have our house back as it was (better, actually) and highly recommend them.

The team was super professional throughout the entire project. They were communicative about timelines, costs and next steps and worked with us along the way. They made sure to leave things as clean as they found them and did an amazing job. Very friendly and patient when explaining things. Would definitely recommend

Amazing Company! Fast, hard workers, punctual, great communication and amazing work. Thank you for doing amazing job! Very large home and they had all hands on deck! Definitely would hire them again!

MA Restoration did an amazing job! They came to my emergency immediately, assessed the water damage and started to clean and remove water soaked materials. The workers showed up every time they said they would, they called first and they all were so professional. Highly recommended this company.

Efficient. Effective. Responsive. Professional, considerate, courteous, friendly crew that treats the property and its contents with care and respect. Most recently Manny and Kevin did a great job of removing washer, dryer and built in base cabinet and sink to clear area so that floor tile could be removed. After tile was removed, they reinstalled the washer and dryer enabling the convenience of doing laundry at home rather than at laundramat.

This was my first experience of a home flood. MA restoration was exemplary. Throughout the mitigation process, They were respectful informative and supportive. They were reliable and industrious. Strong work ethic showing up on time and keeping me informed. Would use the service again without thinking twice.

I have worked with MA Restoration in the past and when I had a recent water main break in my home they were able to come immediately and clean up the basement. The men were very professional and took all precautions to prevent any possible contamination. It was a very nasty job , but they did it without a complaint and reassured me it was going to get done. I am very thankful for the men that went above and beyond to help me in a time of need . I would definitely recommend MA Restoration and the men working for them for any project you need .

After a storm ripped shingles from my rood and caused water damage to several areas of my home, I didn't know where to even start looking to get the repairs. MA Restoration took care of everything. They did a fantastic job and was really easy to work with. They helped me work with my insirance company to make sure everything that I needed was covered, which was a HUGE help and relieved a lot of anxiety. All of the people who worked on the house- the roofers, plasterers, and painters, were respectful, great at their jobs, and left the house clean. All of the floors, and areas that were not being repairs were always covered and protected from dust and damage, they were good wth my crazy dog, worked with me on times, and always showed up when thye said thye would. I would highly recommend MA Restoration for any job.

M.A. Restoration helped us remediate a water leak that caused mold in our kitchen and then restored/renovated the kitchen. They were always helpful and professional, and we are very happy with our "new" kitchen!

We had a pipe break in the ceiling due to poor repairs from the previous owner. We called M.A. Restoration. They came out immediately and heled us get a plumber that day for the initial repair so we could get the water back on. The estimator, Chris, walked us through the whole process and quickly got insurance engaged. They were amazing through the whole process of getting our house back to normal. The job super (Bill) was very responsive and quickly resolved any issues we had with any of the subcontractors. The guys who work directly for M.A.R. were awesome, particularly Gabe, Justin, Elijah, and Tim. I hope to never need them again, but if I do, they will be my first phone call.

M.A. Restoration did a great job cleaning-up and repairing our kitchen when it was damaged by a 2nd-floor water leak. The clean-up team was in same-day to remove the wet materials and were very diligent with daily checks of the drying process. When it was time to put the ceiling and walls back together, Steve did a terrific job keeping things moving smoothly and quickly. Both teams were always on-time, very personable and thoroughly cleaned-up after themselves. Chris got all we needed from our insurance company. Excellent overall experience. Highly recommend!

We had a great experience with MA Restoration after experiencing water damage on multiple floors of our home. The crew was friendly, attentive to our preferences, and did excellent work. Mike, our project lead during the restoration phase, was highly responsive and made the experience easy for us to navigate, and he and the estimator on the project helped steer through several unexpected surprises while managing to the budget. The office team was also responsive and helpful. The subcontractors they brought in also did great work and were pleasant to work with. We would highly recommend engaging MA Restoration.

Extremely happy with this company. We had a burst pipe/flood; I called M.A. Restoration and within fifteen minutes they had crews on their way. Every employee we dealt with over the next several days was professional and respectful and truly knew how to deliver top quality service. I wouldn’t hesitate to work with them again - highly recommend!

MA Restoration is a very professional organization providing services following a water main blowing off the shut off valve causing a disaster. From the first call, the team arrived and began the water mitigation process. The Project Manager, Steve Karas was on top of each step. A huge benefit was the consistent communication each step of the way from Steve, John, and Raph. Always professional and cleaned up at end of each day. The team managed the process from beginning to end. We are very pleased with the outcome and pride the company shows in their work. We recommended this company to others who experienced similar water issues with no hesitation. Happy to support a local company.

Gabriel and crew were the best!! Arrived on time and finished on time!. My place looks great, thanks again guys..

Very positive experience with MA Restoration: project manager kept in contact and communicated all steps and schedule changes clearly. Repairs done by MA Restoration resulted in my basement looking like new, as if nothing has happened, which is exactly what we as customers were hoping for. Everything was cleaned up in the end and I would rate the service as “white glove”. Five stars to this company - would recommend without any reservations.

Tim and the team helped clean up my basement and did a great job ensuring my basement was clean and safe. Clear communication and didn’t stop until they were sure the job was done. Highly recommend.

John & Joe are hard workers who were efficient and focused on doing the job well. Larry & Raphael were kind, helpful and did great work.

I appreciate all the hard work done to get my kitchen and basement functioning and looking better than before the flood.

Our basement flooded. Anyone who has been through any type of unexpected, and unwelcome, water event knows how awful and unsettling it can be. We called MA Restoration and within a day they had a team there drying it out. They kept us informed, showed up when they said they would, and were on top of the entire process. Their price was reasonable, considering what needed to be done and the amount of time that it took to dry. Tim and his team were fantastic throughout the entire ordeal. Very professional and quick to respond. We would highly recommend MA Restoration without hesitation!

Great working with MA Restoration. From day one they did a very professional job, and the outcome was excellent! Would definitely recommend them for not just remediation but also for putting everything back together with care!

We woke up one morning to it raining in our basement and water damage throughout the entire house. Brian from MA Restoration was at our house within 3 hours of us discovering the problem. He had a large crew at our house 3 hours later to prevent further damage. The team was very professional and they were able to save all of our hardwood floors. Gabe, Elijah and the rest of the crew did an amazing job with the rebuild.

We had a pleasure to meet Larry and Joe from MA Restoration. They are respectful, professional and knowledgeable team. They took time to answer all our questions and concerns. They would notify us every day about the time of their arrival, plan for the day and would call prior departure.
It was a pleasure working with them.

Steve was great. He was kind and personable and did quality work putting my custom cabinetry back together. Pleasure to work with him

MA Restoration came to our house on Sunday night during the Super Bowl. It was an emergency call and they came right out. They worked several hours Sunday and came back throughout the week to finish the job. Our basement was flooded and they were able to get all the water out and we didn't even have to replace the carpet.

Manny & Ray have been great! They've communicated well regarding what will be done, when, & next steps coming up. They have accommodated my work schedule as necessary & they, themselves, have been very punctual, arriving at our agreed-upon times w/ a heads-up call 10 minutes before. For a very stressful situation, I feel well supported--especially by them--but also by all those at MA Restoration with whom I have had contact. A++

We worked with Chris and Steve on our basement restoration. They were always easy to reach when we had questions and communicated through each step of the process - insulation, flooring, painting, carpeting on the stairs. Every member of their team was so respectful, there was no disruption to our day despite the incredible transformation, and we can’t thank them and their entire team enough.

The attention to detail and execution throughout our project from beginning to end was flawless.
We’ve done many projects with MA Restoration and will continue to do so. Their level of professionalism is like none other. They always go above and beyond.

The team at MA Restoration was great from start to finish. After a small flood in our kitchen, they came and mitigated all of the damage. They came in and took charge and took care of everything. They were very respectful of our house and called to confirm timing every day. I highly recommend the crew from MA Restoration after any kind of water damage or similar. Thanks again!

Exceptional service and professional staff. We had a broken pipe that we discovered upon starting the sprinkler system. MA restoration walked me through in shutting the system over the phone as it was late in the day. Their team came the following day, provided a very reasonable estimate and fixed the damaged walls. They made several suggestions to prevent this from happening again and arranged for a plumber to replace the valve and faucet. Work was completed on time, and it was exceptional. Followed up after a week to make sure if we encountered any issues. Highly recommend MA Restoration.

MA Restoration truly restored my faith in contractors. After a difficult experience elsewhere, their team stepped in and provided everything I had hoped for—clear scheduling, a dedicated point of contact, defined expectations, and a detailed scope of work. Their professionalism stood out from day one.

While the project did take a bit longer than expected, they were upfront and transparent about the timeline, setting realistic expectations throughout. Project Manager, Bill was incredibly knowledgeable and always willing to help, while Denis worked behind the scenes to make sure everything got approved and pushed forward smoothly. Every technician who came through was courteous, communicative, and executed their tasks with precision.

I honestly couldn’t have asked for a better experience. Thank you again to the entire MA Restoration team—you made a stressful situation manageable and left me genuinely impressed.

From a business-to-business relationship, we have enjoyed working with everyone at M.A. Restoration. They are the most positive people to interact with. Constantly happy, and fun to work with.

Their professionalism shines within their personalities.

If I ever need help, they would be the only one we would call.

We have been working with Ma. Restoration to mediate the, at times, overwhelming job of repairing the water damage done to our home.
Thus far, we are very pleased with the responsiveness and professionalism of each of the team and how they’ve helped us emotionally get through this difficult time.
Everyone we’ve interacted with…Brian, Tim, Manny, Ray, Israel, Noah, Matt, and Joe have ALL been focused on getting us back to the point of falling back in love with our home again!
Each of these people are empathetic therapists helping us deal with this personal disaster by doing their jobs, on time , daily, and keeping us informed along the way.
We still have allot of work ahead of us and feel confident the Ma.Restoration team will continue to represent us professionally not only in restoring our home but, as importantly, in negotiating our interests with our insurance company.

I want to thank MA Restoration for the latest work they have done for me. Their employees were friendly and diligent. The quality of work was exceptional and the result was beyond all expectations.

Mike Haffty and his team did an incredible job! Mike was super responsive, always available to answer any questions, and extremely helpful throughout the entire process. His attention to detail and dedication to getting everything done right made a big difference.

These guys are amazing. They arrived promptly within half hour of t initial call and immediately went to work drying my basement. I would highly recommend this service.

Thoroughly professional job! Kept us very well informed about problems encountered during removal of vanity unit and consequent damage to wall tiles, with prompt plans for alternative course of action. Work site Kept very clean. A1 employee.

I had a backup in my playroom toilet which in located in my basement. On a recommendation from the plumbing company l called M.A. Restoration and
Informed them of my problem. I must say their response was very fast and the work performed was very professional and courteous. I was very pleased with their service.

We had flooding in our basement from backed up sewage just before the holidays and the guys from MA Restoration were recommended by our plumber. I was beside myself and in tears but they came immediately and got to work. The entire team has been incredibly friendly, respectful, prompt, and professional. They have been in and out of our house for several days working hard, checking equipment, and they call beforehand without fail, show up when they say they will, and have left my basement cleaner and dryer than it’s ever been before. I can’t recommend them enough, and am so grateful for their outstanding work ethic and the results. Thanks, guys! You saved Christmas for me and my family!!!

M A Restoration helped us clear out some moderate mold issues. They were knowledgeable, friendly, and worked hard to complete the job in just a couple of days. Thanks Jie, Karen, Matt, Ray, and Super Manny for your help!

MA Restoration did a fabulous job putting my house back together after a pipe broke in the ceiling. Steve, Raffi, John and Denis were great to work with. They were very knowledgeable and skilled carpentry professionals. The crew and subcontractors were always pleasant and respectful. I highly recommend MA Restoration.

Fast Service!
They immediately came out and were very attentive and helpful to our needs. Extremely professional and took care of our home. We would definitely recommend their services.

MA Restoration was at our house within an hour of a pipe burst, and had dryers and equipment working to mitigate the water damage that night. Throughout the process they were communicative, thorough, and had staff checking on our house everyday. I would highly recommend MA Restoration to anyone dealing with water damage!

Such awesome people to work with. Always kept me updated and helped when I had questions. And the work was done to perfection! Huge thanks to the whole team who helped here

MA Restoration did an excellent job repairing and restoring my home after a water leak in the master bathroom destroyed the floor and the ceiling below the tub. Working with Larry, Bill, and Denis always felt comfortable and they were always able to accommodate us to ensure we weren’t too inconvenienced by the situation. I highly recommend them. They took care of all the different areas (ie painters, repair crew, plumbers) that had to be involved to complete the work. Thumbs up!!

We are working with John, Rafi, and Steve. They are fast, polite, efficient, and knowledgeable. They have made redoing our basement after a flood an easy process.

We are finally finished with our leak project and I wanted to add another review for the entire team at M. A. Restoration. The entire experience has been fantastic. This team from the demo to restoration has treated our house like their own. They have completed the restoration in a very timely manor and the craftsmanship has been fantastic. I can't say enough for the entire team of experience craftsman.

We chose M.A. Restoration to do the mitigation required to address the fallout of our plumbing leak, which lead to the requirement to remove the tile floor of our bathroom, flood cuts on walls and ceiling, removing hardwood flooring, running equipment to dry out the subfloors and framing, and spraying to address any mold/mildew growth. Rafael and his crew set up zipwalls and cleaned up at the end of every day. They were professional in every way, and did an excellent job. We're looking forward to working with them on all the repair work.

Update on the repair and renovation work...

We just finished a repair from a bathroom leak, which was then coupled with a renovation of our primary bedroom and bathroom. We broke down a wall between the bathroom and a closet, made the bathroom larger, and made a different closet in the bedroom larger. The repair work was mostly on the first floor, requiring some floor, wall and ceiling replacement, and resanding of the entire first floor.

Mike was our project manager from M.A. Restoration. Mike has a lot of experience renovating bathrooms, and made some very good suggestions about certain details. We’re very happy with the eventual outcome. The really great thing about Mike is that he chased down every sub-contractor to fix errors they made or correct inferior work they may have done. In the end, everything turned out well to our satisfaction. I have done a lot of renovation myself, and have an eye for detail. So it isn’t a small thing for me to be very happy with the outcome.

It was a long process, held up initially for several months by the insurance company. Brian from M. A. Restoration did all the negotiating with the insurance company and got reimbursement for everything we needed. They also did a good job of separating repair from renovation, so we could have a good understanding of where the money was going.

Gabe and Elijah did an amazing job on our current project! We truly appreciate their hard work and dedication. Their professionalism and attention to detail made all the difference—thanks so much, guys!

Update 4/26: Just had some more work done by MA restoration! (This is our third time using them.) This time they fixed a weird door situation in our house (they had to reframe it). Steve and the crew were awesome figuring out what was wrong and fixing everything super quick. Also it was in a closet and I forgot how thoroughly they protect everything from dust and debris. Love MA Restoration!

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We initially found MA Restoration several years ago through an insurance appraisal for some severe water damage. We are so lucky to have found them - we've used them for that and other unrelated jobs since including one that completed last week! They do an amazing job from start to finish, have great attention to detail, and do a great job setting up and cleaning up. They are the cleanest contractors we have ever dealt with! I love that they do multiple internal inspections of the work to make sure everything meets their standards so you know that everything will be done right. We will definitely continue to use them in the future.