- 732 Fairlawn Dr, Terrytown, LA 70056
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Legacy Solutions”?
Customer feedback is mixed regarding Legacy Solutions. While many reviewers praise the company's efficiency, professionalism, and exceptional customer service provided by Brad, there is a significant negative experience highlighted by a customer who faced serious issues with contract fulfillment and communication. This serious complaint about failed service and unresponsive legal partners stands in stark contrast to the otherwise positive reviews. Overall, while many customers commend the timely support and dedication of the team, the negative experience raises concerns about reliability and communication.
What Users Like The Most
- Working with Legacy Solutions is exceptional - Brad is knowledgable and committed to delivering outstanding results.
- Legacy was quick and easy to work with and everyone seemed to be on top of everything throughout their process.
- This is a great company run by great people doing great business!!
- Brad and his team has helped me with my roof and fought the Insurance to replace my roof and won.
- They were fast, professional, and compassionate.
What Users Like The Least
- Avoid this company. I contacted them to contract work... After multiple visits... they showed up on April 3 and DID NOT tarp the roof.
- Their legal partners kept harassing me to get my policy information... my insurance carrier didn't want to give me the policy documents.
Recommended Reviews
Working with Legacy Solutions is exceptional - Brad is knowlegable and comitted to delivering outstanding results. With his extensive experience, he prioritizes the customer's best interests, ensuring seamless follow-thru and support.
Avoid this company.
I contacted them to contract work in January of 2024. After multiple visits to my home and getting tricked into signing a contract and paying 2800 dollars for them to tarp my roof, they showed up on April 3 and DID NOT tarp the roof.
They left the tarp on the side of my house for 3 weeks, it collected water, my roof continued to leak.
I had to take the tarp myself and roll it up, dry it out and store it.
Their legal partners kept harassing me to get my policy information even though I was telling them that my insurance carrier didn't want to give me the policy documents.
Finally in May I requested to receive a refund because of how they spun me around and all the lies.
They refuse to give the refund because of the contract even though they did literally 0 work.
Avoid them, don't sign with them.
Legacy was quick and easy to work with and everyone seemed to be on top of everything throughout their process
- 732 Fairlawn Dr, Terrytown, LA 70056
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered