- 14438 N 72nd E Ave, Collinsville, OK 74021
- Industrial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- TPO Roof
About the Business
What people say about “Lee On Demand Construction, Services, & Guttering”?
Customer feedback reveals a mixed sentiment regarding Lee On Demand's services. While many customers praise the quality of work, attention to detail, and proactive communication, several reviews highlight significant issues with service reliability and post-installation support. Complaints include undelivered promises, poor installation leading to additional costs, and a lack of accountability for work performed. Although some customers experienced excellent service and responsiveness, the negative experiences of others, particularly regarding repairs and follow-ups, tarnish the overall impression of the company.
What Users Like The Most
- At Lee On Demand you get the personal touch that every customer wants!
- I was extremely impressed with the level of precision and attention to detail displayed by their team.
- Their Quality Work, Attitudes, and Constant Contact have made me a LIFELONG customer.
- Larry is quick to respond, quick to get to work and always provides quality service.
- Great communication while waiting for the weather to comply.
What Users Like The Least
- After numerous issues with a bathroom remodel including improper placement of fixtures and plumbing.
- The gutters run over and pour out in at least 3 spots along the house, causing erosion.
- Didn't show up for the scheduled installation and took a long time to respond.
- They don't stand behind their work; corner keeps overflowing and making a hole in my yard.
- Excuse after excuse after excuse. Still isn't fixed.
Recommended Reviews
After numerous issues with a bathroom remodel including improper placement of fixtures and plumbing, and a floor not up to code, in spite of covering the specs 3 times, with 2 different installation crews, I asked this company to exit the premises. No professionals were used, no plumbers, electricians etc. Owner agreed to a refund of part of the down payment, then never paid. Room had to be taken back to studs and restarted. All documented and turned in to the Tulsa BBB.
Gutters run over and pour out in at least 3 spots along the house, causing erosion in flower beds and at the house foundation. Alarming! The "leaf guards" are popping off and have razor-sharp edges. We have to hire another gutter company to fix the problems with the gutters and "leaf guards" and spend even more money to repair the flower bed and foundation damage with another contractor.
I hired Lee on Demand to do a small kitchen backsplash job. Upon original meeting and quote he was very attentive and likeable. We agreed on his quote and I gave 40% as a deposit on November 30th to be put on the schedule. He didn’t ever give me a hard date to install, but finally texted me and asked to install on January 14th. Didn’t show. I texted him on January 15th. He didn’t respond until the 20th. He finally shows up on the 21st. He says he just hired a “Mexican” and the job will be done in no time. Leaves two workers and runs an errand in Mannford. The tile was put up in a couple hours and I met to pay Lee. Paying him before fully inspecting the job is a mistake I will most definitely learn from.
They covered up two electrical boxes on a pony wall that we discussed needed to be left open and had a small spot where grout was missing. He responds saying he meant to tell me they forgot and he will be back when the tile dries with his dremel later this week. Couldn’t get him to respond half the time, when he did respond it was with excuses as to why he couldn’t or didn’t. March 4th he offers to “send his Mexican” to fix it. Add 2-3 more no shows and he finally sends a guy out on March 14th. The guy that showed up was apologetic and polite. Says he’s only there to cut out holes and had no idea he needed to fill in a grout hole. Later he found the right color grout on his trailer and said he would fix it. He must have forgot. I sent Lee a picture of the grout missing again and now I’m in the same cycle of empty promises. It took him 2 whole months to come fix the first problem, so I’m sure I should expect the same with this one.
This review isn’t this low because of quality of work, I can deal with mistakes. If Lee would have acted professionally toward me or fixed this mistake in a timely manner I would have no issue. Leaving a review so people know you can’t trust the word of this guy.
Also if you are going through reading his reviews I would pay attention to how many 5 star reviews on his Facebook page are hackers or bots. I wish I would have noticed that before hand.
- 14438 N 72nd E Ave, Collinsville, OK 74021
- Industrial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- TPO Roof