Lakeshore Builders Restoration

My experience with Lakeshore was great. I have a gazebo that’s over twenty years old. Lakeshore installed a new metal roof, replaced old rotted boards and power washed/stained. It looks better than new, very pleased.

Tahsin and the team did really great work upgrading our old wood deck to composite and screening in our enclosure. We are very pleased with the end result.

Currently gathering bids for my building in crest hill and Tahsin has been phenomenal to work with. On the initial walk through he introduced himself and was kind and courteous. Answered all my questions and submitted proposals in a professional and timely manner. We have a few projects around my building strongly considering this company to complete everything all together. Will update review and tell everyone how the work was done once completed but so far o am impressed with the level of professionalism that has been presented thus far.

We had an EDCO steel roof installed. Lakeshore is very knowledgeable about how to properly install this product and the rep explained everything they were going to do and why. Recommended if you are considering a steel roof.

ADDENDUM: I am editing my review to 5 Stars. After my initial review, I received a call back from Tahsin Rahman who was very concerned about my dissatisfaction. He was extremely helpful with resolving all previous issues and has done so to my satisfaction. Yes, I would highly recommend this company and, in fact I am having additional work done by them in the near future.
INITIAL REVIEW:
2 or 3 Stars only.....sorry. I used this service just to add Trex 'wrap' and footing around 3 deck beams. I provided a board left from my original Trex deck installation for color matching. Work was done when I wasn't home. Needless to say, 3 1/2 beams were covered and my sample board was missing. Lost in translation, although the contract cleary showed 3 beams, workers used my beam (I guess they thought they were doing me a 'favor') and partially wrapped the 4th beam with MY board. It's always something, right? When I called and spoke with person who did my original estimate, he came to see what was done. Now, the agreement was to either finish the unfinished 4th beam and replace my sample board or remove the wrap from the 4th beam and replace my sample board. Naturally, they chose to remove the wrap from the 4th beam and replace my sample board. Again, not home when re-work took place. The board left to 'replace' my sample was about 1 1/2 times the length of my original board, too heavy and now I can't even lift it to put it back in my garage. I live alone, 60 years old with arthritis. When I asked if they could please come back out to cut the board so I can move it, they said they would not do that. The board still sits under my deck, I guess until I can pay someone ($$) to cut and move it for me. No bueno! Not good Customer Service follow up after job completion. I did receive a very prompt phone asking for my payment.

They recently replaced our roof after we found issues caused by a previous contractor. Obvously, I can’t comment on long term results yet, but the rep seemed knowledeable about products and what the issues were, both from the previous contractor and with the design flaws of our house, and they added proper ventalation to our attic. This is something that most “roofers” do not want to address, let alone properly install the products that you want.

I was trying to determine if his inspection will meet my needs. He tells me I don't understand what he's saying and hangs up on me. I'm an engineer. I guess that answers my question. I asked for no free advice, only what price tier would meet my needs, but the representative couldn't understand what I was asking or didn't know.

Did a portion of my insurance claim,painting home and garage door replacement being the primary repairs, and overall had a positive experience.

The only thing holding back a 5 star is the communication. I recommend requesting everything written or documented in some manner. I went over the paint color i wanted numerous times and had to bring up certain repairs several times because almost nothing was written down. I requested a written contract be itemized so we were on the same page with what was being done.

Again, overall positive experience but as a homeowner protect yourself by having everything in writing.

One of their salespeople told me Lakeshore wouldn't do the job because it was only $3k+. I made the mistake of working with their own personal company they wanted to collect the money on, who mislead me on what could be fixed, then replaced the WRONG gutter, and gave me an excuse negating the original quote details where they were said they could address it.

That's on me, but when I pointed out that dishonesty, the Lakeshore salesperson suggested a sketchy way to fix it UNDER Lakeshore's business, hence their misdirection to work with their side company upon initial inspection was on purpose. It just makes me not trust the whole operation and who is working there.

After a hail storm last year we chose Lakeshore Builders Restoration to replace the roof. Could not be happier with the roof so this year we had LBR install new siding and gutters along with house wrap and insulation. Once again 100% satisfied! Tahsin is easy to work with and was always very professional. He did an amazing working with my insurance company as well.

They came out and gave me an estimate on my role they took the check and never did the job they took 30% of a claim and never did the job. I was not contacted only twice and the took a cut from the claimbcheck for work that wasn't even performed. In the future I won't be using thos company.

Avoid this business like plaque. Our HOA did a few quotes for wooden porch stairs repair, and finally chose Lakeshore as they first would presented you with seemingly organized projects/quotes in all efforts they could (from their “sales rep Tahsin” in our case).
1. Tahsin would presented himself as very much “sales person” and talk you into trusting their business. Part of the reason we went with their business was due to their competitive quote - who knows they has artistically make their client stuck with them and asking for more cost? Here's what happened - Once we signed the contract in early September, they started the work. After they been working for 3 days in our property, they only to tell us that they need additional $4000 when in fact they could’ve inform us five days prior instead of waiting until they complete half of our porch repair and left us no choice. The unpleasant surprise could have been avoided on Day #1(9/9), instead of five days later on 9/14.

2. Tahsin handle money only – it was clear to us that he appeared very pushy when we were deciding whether to sign the contract and move forward, once we signed, the flow became waiting for a whole week for an email response.

3. Contract was not made clear and dishonest in putting in the listed breakdown. We had to consult with an attorney for the detailed items.

4. Last but not least - here’s how we know they are dishonest: When we couldn’t find Tahsin last month (Oct 2022), we had to call their company several times to verify the phase of our project. Project manager “Manny” and another manager Carmen told us in fact this is the 1-day work, when in fact in the contract Tahsin presented us was 2-day Labor – total labor cost of $1500. We are getting various information and it was clear to us that it was very un-organized builder.

This is absolutely not a business we would hire again, let alone trust. Not to mention the poor quality work (see pic) and that they left a mess on our balcony without cleaning up (see pictures) until we have to continue calling them.

Everything aforementioned has supporting documentation. All in all, after TWO months (Sep 2022-Nov 2022), our porch was finally done repairing. This was the worst experience that our HOA has ever need to deal with. Be aware.

My husband and I used Lakeshore Builders Restoration in 2021 for a new siding job on three sides of our brick front home. We also had them complete some exterior painting. Tahsin Rahman, sales manager, lead a crew of dedicated professionals that excelled in their craft. Superior pricing, cleanliness, and service were the keys to a successful job. The office staff were fantastic, too. Tahsin was a true professional and very easy to work with during this challenging time of making tough decisions. I highly recommend Lakeshore Builders Restoration.

Yo recomiendo a danilo Molina y lakeshore builders restauration son responsables, honestos y precio justo. Muy buenos en lo que hacen.

Danilo was great at what I needed done at my property great person easy to work with I definitely recommend him for anything you need done at your house .

I love how my roof looks now, the product is great and many colors to chose John take cares of everything I appreciate him for that, of course will use them for my future jobs

Llegue a conocer Lakeshore gracias a un amigo John González, excelente compañía muy responsables totalmente recomendado para todo trabajo de remodelación

Tuve muy buena experiencia con esta compañía llegaron a mi casa a tocar la puerta, y por supuesto decidí escucharlos y me explicaron cómo llevar el proceso con mi asegúranza y me llevo una gran sorpresa de cómo dejaron mi casa muy hermosa , ampliamente satisfecha les recomiendo y le agradezco a John por todo

Mr. John Gonzalez came to our house and explained to us how to work with the Insurance, I was surprised when they paid for my full roof, I want to thank your company very much and I hope they continue with their quality of work

Gracias a Lakeshore por llevar todo el proceso con mi Aseguranza, muy responsables me gusto trabajar con ellos les recomiendo mucho, gracias John por explicarnos todo y la verdad me encanto como quedo mi casa

Thanks John Gonzales for helping me with the estimate of my Roof am very happy for the time he gave me to answer all my questions thank you very much 100% recommended

Thank you to John Gonzalez for being so professional he cleared all my doubts he was there from beginning to end they've done such an incredible job I'm so happy with the results. Gracias por el trabajo tan bien realizado ahora mi casa quedo hermosa.

These guys are great! I had several bids and these guys were the best from start to finish.
I needed a new roof and they pulled the permit immediately. Danilo were very conscientious. I always had a quick reply from Danilo and he did everything he said. Their cost is reasonable too!

They did a great job on my windows. Tahsin was very helpful. I will recommend them to family and friends.

Danilo Molina gave us a great experience in our roof repair. We needed our repaired as soon as possible and he helped us get approved quickly and the job they did was amazing! Our roof looks great and was definitely worth every penny, affordable price after looking over and over at other competitors. Will recommend to anyone I know and greatly appreciate the amazing job he and this company did!

Lakeshore did my roofing and siding and I couldn't be happier with them, they kept me up to date on when everything was scheduled and Danilo was very responsive . They worked with me on the material I wanted, to when I wanted the work completed. Danilo is hands down the guy when it comes to answering my questions. They cleaned up after each installation, the roof and then the siding. And I couldn't be happier with the work they did. I would recommend them if to any one is looking for a job well done.

Lakeshore Builders Restoration is 100% recommendable!!!!
DANILO MOLINA, thank you for being so clear explaining all options available to us & answering all questions we asked about roofing. It was a nice experience, and great doing business with you.

They were responsive, available for follow-up throughout, The estimate was very detailed and any questions were answered.
The work was well done to current standards, fast and the clean up was exceptional.
We would definitely use them again

Dealing with Tahsin was a excellent experience he was knowledgeable about the work as well as accommodating showing us best solution for our home .in the past I have bad experience with other company’s .they really care about taking care of there customers

I had my siding installed in March 2000 and I was satisfied with it and even when I noticed something minor while they were installing it, they resolved it. I was surprised that they included exterior lights and garage in their claim to insurance company. They replaced my old garage door with insulation to a door with no insulation, i called them back to insulate my garage door and they did. So, let it be a warning for others to check all details in your contract. I actually prefer the old door, this seemed like a cheaper quality. Anyway, Tashin is a good salesman, he can persuade and has more patience, it took nearly 1 yr to convince me and sign the contract.

After a while, i noticed a few things, a bat flying inside our house and water leak. I called them to check if there were any gaps that could have caused the bat to enter. They couldn't find anything and I haven't seen anymore bats in the house. The reason for water leaks is because the doors and windows capping wasn't done properly. So make sure DON'T GET YOU EXTERIOR WORK DONE IN COLD SEASON. I had to go around and caulk myself and fill the gaps with foam around the windows. Lately, I also noticed that the gutters weren't installed properly either.

Tahsin and the entire staff at lakeshore did a great job of getting the insurance company to cover complete roof and siding from hail storm. The color choices and installation were great

All of their employees were wonderful to work with especially Tahsin. They got us new siding when I couldn’t get insurance company to come through. We also had them put on a new deck and they did a wonderful job. Tahsin always got the job done and was marvelous to work with. All work was done professionally. Really enjoyed dealing with this company

Everything that was done was excellent and done very professionally. They helped me with my insurance company. They made this experience alot smoother than I thought it would be. I would recommend this company to anyone.

From the initial contact with Tahsin the salesman , the e-mail contacts with Susan at the office, the crews coming to do the work and the follow up details with Juan after having substantial storm damage to my home I have been VERY satisfied with the professional service that Lakeshore Builders provided for me and I would highly recommend them if you have any home repairs needed. They also have the ability to work with your insurance company at every stage and you only need to pick out your style, colors, windows or doors and they do the rest. If you are needing any type of home repair or restoration give them a call. Thanks again Lakeshore Builders and crews!

There are so many roofing companies and contractors out there, but who can you trust? Carlos at Lakeshore got my new roof approved within a couple weeks. He negotiated with my insurance company to lower my ridiculously high deductible, and convinced me to go with an upgrade on the ridge vent. Glad I did. He recommended the shingle color and it looks great. It was all cleaned up when everything was done.

This company is great for any commercial insurance claim. They send their engineer to do complete assessment . With their help I got full commercial roof & interior approved. They are great & I will refer to all of my friends.

I would like to thank Lakeshore Builders for all their help with my property they were very professional and the office staff very polite as well I love the way Carmen went out of her way Everytime I call the office I highly recommend this company

Lake shore Builders was great to work with and very responsive. They were very organized and made the process very easy and quick.

Carmen Espinoza has always been very helpful. She is very hardworking and always makes sure the clients are content with the service provided. Carmen is very knowledgeable and patient which is very valuable to me because it demonstrates how professional she is. Highly recommend her.

I had a Superb experience with Lakeshore Builders. Juan was very professional and knowledgeable. He took the time to explain the materials they were going to place on the house. He brought samples so I knew how it would look on the house. There was no hidden agenda. They are also very punctual and they clean up after themselves. Very few companies that I dealt with, will do this. Carmen is also superb. She is courteous, efficient and always willing to hear any concerns. She answers all your questions. I highly recommend this company as well as its personnel.

Es una compañía que cumple lo acordado desde un principio, el trabajo muy bien y los trabajadores muy amables, en general nos pareció muy buena compañía por lo tanto lo recomendamos al 100%..

Great to work with. Was Informative without being pushy to purchase upgrades. Many available options in colors and upgrades quality. We did have a slight mishap and I give them high praise for excepting the mistake and taking care of the issue.

Lakeshore was able to get our insurance approved!
They had a nice selection of colors & styles to choose from.

Excellent work! They were very accommodating, kept me clearly informed, and were very professional! I recommend Lakeshore to everyone. Excellent experience!

Such a great company to work with courteous, professional, met our expectations. They did such a great job on our home both outside and interior and do so in an extremely timely manner. We highly recommend them.

I whant to thank you for you’re awesome job and thanks to Carmen Espinoza for always having and extra mile for our home and family thank you.

My wife and I greatly appreciated your responsiveness and attention to detail, keeping us informed throughout the process from start to finish. Thank you!

They came to my house and were very professional, Juan Barraza and Jorge Solis are very nice and friendly guys. Not only did they do a good job on my property, but also the crew did a great job cleaning up. They treated me as family and the Ladies in the office are also very professional. I love Lakeshore Builders and highly recommend them for any construction needs.

The siding restoration was done beautifully by lakeshore and working with Tahsin crew have my neighbors praising the job and the beauty it has improve the community. Thank you for a job well done.

Lakeshore took care of us from start to finish! They handled the claims with our insurance company and got us the best possible outcome. As a result, we were able to put on a new roof, gutters and siding. Tahsin, Juan, Carmen, and Susan were always there for us day or night!! The workers were professional and cleaned up after every job. The house looks great!! Thanks, Tahsin and Juan!!

Ecellent company .did a great job in doing my roof and sidings.they deliver on time..Great experience in working with them.I recommend to all my friens.