Logo of JBG BUILDERS

JBG BUILDERS

  • 4115 Charles Town Rd, Kearneysville, WV 25430
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “JBG BUILDERS”?

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Recommended Reviews

Overall Company Rating
Average 2.6
Out of 14 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Andrew Lamkin
Jan 15, 2025

We had an awesome experience and our house turned out really nice. We've been in the house for almost 2 years. We had a small part on our HVAC unit fail and they came out and fixed it next day. Otherwise, everything has been great.

Patricia Bartles
Oct 10, 2024

Best advice I can give is run!!!! The whole experience was a disaster from day 1. First it was not finished when it was supposed to be, so that caused me to lose my interest and payments almost 400 more than they was supposed to be. The only reason I got in when I did was cause of my mortgage guy pushing to get me in. Had a leak that ruined my walls. When they came to fix it, they just wanted to put up new drywall and cover up the mold that was already in the wall. My yard was a swamp. They refused to fix it and said they don’t do warranty work on yards. Had to pay someone else to fix that. My siding is now coming off the side of the house cause it was put up incorrectly. Had to have my gas fireplace removed cause no one could fix that issue and we had gas leaks. My foundation has a big crack in it and they won’t fix that either. They stated it wasn’t big enough to worry about. Don’t fall for a realtor telling you they are good about fixing their issues. They don’t without a battle!!!!

Mia Duhart
Jul 6, 2024

We purchased our home from JBG Builders in May of 2024. We visited the property weekly as it was being built. They laid dead sod on our property and also on bad soil filled with rocks. We had a inspection before closing and also questioned them about the sod. This was listed in all of the things that needed to be fixed. They have not fixed anything that was promised. Instead they came and put seeds down on dead sod which has caused weeds to grow uncontrollably in our yard. I have reached out to the builder and the warranty company that they use. You can only file a complaint by email. They refuse to correct the problem. This problem existed before closing and it is getting worse by the day. We have not touched the yard because we paid for good sod to be laid properly. At this point they need to remove the sod and start over during the fall. We have had 3 different companies come out to evaluate the situation and they all had the same conclusion. The sod needs to be taken up. This will cost of thousands of dollars if we have to do it. Which is unfair because that is something that we already paid for upon delivery of our home.

Angela Gregory
Dec 17, 2023

Do Not use this company.. it is a bait and switch .we had a home built in 2021 saw the model and fell in love with it. They left us homeless for 2 months, split up between 2 diffrent states. They NEVER communicate tried to buy us out of our contract and finishes in the home we're never finished like the model ,then they said it wasn't in the contract. They pulled this to all of my street. Our driveway dirt is coming out from under and even though they are aware they never came to fix it . And our driveway is crooked because the mis judged the utility boxes and pored the driveway anyway. I REPEAT DO NOT USE THESE PEOPLE!!!!!

Nicholas Morosoff
Jan 8, 2023

I bought a JBG Home. We have been here for a few years and love it. We had a minor issue shortly after moving in and they responded immediately to handle it. I would happily buy from them again.

Sara Williams
Jan 6, 2023

This is our second built home and we absolutely love JBG's Build. The finishes are above builder grade and the home feels far more solid than our last "big box builder home". With every new constructed home (or home for that matter) there will be issues so ommunication is key for us. Blake has been amazing to work with, his response time, follow up, and guidance is above and beyond. We truly feel that our experience with Blake has made our experience with JBG a truly positive and professional one.

Natalie Taylor
Oct 14, 2022

We purchased our home built by JBG just over a year ago. While the home has some minor flaws, to be expected when building a home, the service provided by JBG is awful. We are currently attempting to have our one year warranty work completed. They informed us that each contractor would call us ahead of time to schedule the warranty work - not a single contractor has called us. They show up to our home completely unannounced and additionally have not been told what they are here to do. JBG is slow to respond to emails and expect us to explain to contractors the work that is needed. Contractors will show up and then tell us our issues don't need fixed. They have been completely unprofessional and unresponsive since closing on our home. Overall, if given the choice, I would 100% NOT recommend building a home with JBG.

Zane Mills
Jan 2, 2022

DO NOT BUT FROM THIS BUILDER! Not only did they lie about the finish date, which was almost two months past the intended date. They didn't even have the courtesy to return my calls. You can tell the contractors just don't care. Between sub-par, and rushed work, they use super cheap fixtures as well. Not to mention their customer service is horrible. I've had to pay out of pocket it fix multiple issues because they won't come out unless it's an "emergency". My master bath vanity is literally separating from the wall and they stated I have to wait until my 11 month walk-through. We bought this house last year in September and I can't wait to sell it because it's been such a horrible experience. I honestly has a better experience with Dan Ryan!

Brian L
Aug 10, 2021

Run, don't walk away! Read other reviews and we had similar very bad experience. Make sure you get EVERYTHING in writing. You may get a copy of a Floorplan that is NOT what you will receive unless you specify it in the contract. Also the pictures are from other homes not from the house you're expecting. Overall it was a nightmare experience and we went from excited and grateful to disappointed and frustrated. We would never recommend that you work with this builder. Lack of communication and untrustworthy.

Allison Stricklin
Apr 7, 2021

Do not have JBG build you a home. The quality is awful. We have been in this home since 2018 and we are still finding all the shortcuts they took and mistakes they made. Our yard turns into a lake when it rains, our siding was put on wrong, they didn't even put in a vent to our dryer at first which is a fire hazard! We can't wait to sell this house and have our home built by someone that actually gives a damn about the end product.

Dianne Fox
Dec 16, 2020

It was a great experience buying our forever home. Dee is a nice guy. Couple minor things we have noticed on our walk-through but over all it was great.

Earl Stotler
Jul 27, 2020

Built our home in 2017, good experience. Built our home in about 3 months, sod in front yard. Had a few issues, we were promised a flat yard and didn't get it at all, the back yard they buried all the rocks and boulders in it so putting a fence up was definitely a chore in itself. We had to clean floors before we moved in, dust from drywall and paint I guess was all over hardwood floors. I will say Josh, the owner will take care of things when needed, fast response to emails.
All in all they built a great home, just some stuff we wish we knew beforehand like the lot we picked, we would have picked another lot.

Adam Dodson
Dec 9, 2019

JBG builder's is the worst builder ever. They dont stand behind there work. Bought a house last September and the back yard looks like a swimming pool when it rains and they forgot to install a shut off valve for the front house bibb instead buriill plumbing installed the valve to accommodate the ice whimaker which already has a valve make no sense. Please DO NOT buy a house from them you'll regret it.

Lance Crossman
Mar 7, 2018

Giant wind storm tore shingles off of almost every roof in the development. I sent an email to JBG Warranty office yesterday...the guys are up on my roof slapping shingles on today. That is great service.

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  • 4115 Charles Town Rd, Kearneysville, WV 25430
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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