- 5308 Derry Ave UNIT C, Agoura Hills, CA 91301
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Immaculate Roofing Inc.”?
Customer feedback for Immaculate Roofing is overwhelmingly positive, highlighting exceptional service, professionalism, and communication throughout the roofing process. Many reviews commend the company's timely and organized approach, with crews arriving punctually and maintaining a clean work environment. Customers appreciated the thorough communication from the team, ensuring that any questions and concerns were addressed promptly. There are some mixed experiences regarding rebates and scheduling issues, but these do not overshadow the general satisfaction with the quality of work and customer engagement.
What Users Like The Most
- Everything went as Derek had promised it would.
- The crews were always on time and clean up so well you would not have known they had been there.
- The business is highly organized, efficient and CLEAN.
- They delivered what they said they would deliver, they finished early, they left the site safe for my daughters.
- From start to finish the workmanship was second to none.
What Users Like The Least
- Disappointed they promise we will receive $840 in rebate, we didn't receive it.
- They scheduled an appointment for 8 am and called to change it to mid day.
- I waited until 11 a.m., and then I had to leave.
- They booked in November 2023.
- The offer is two years maintenance complimentary.
Recommended Reviews
If Google had the ability to give 10 stars, that's what I would give Immaculate Roofing.
Allow me to explain. I don't trust most contactors. I don't like most contractors. I put them on the same level as personal injury attorneys and people that kick dogs. And most contractors, if they're honest with you, will admit even they have been ripped off by other contractors. If you're reading this review and are considering using Immaculate Roofing, you probably feel in angst (like I was) deciding which contractor to choose.
The author Hunter S. Thomson wrote this about the music business and I think it applies to the contracting business as well, so I've changed a few words.
"The Southern California residential contracting industry is a cruel and shallow money trench, a long wooden hallway where pimps and thieves run free and good men's wallets die like dogs. There is also a negative side"
Immaculate Roofing is the complete opposite of above. The owner of Immaculate, Derek, and his right-hand man Joe and office staff (Hello, Linda & Diana!) are amazing - Everything was done with 100% adherence to CA State Contractor Board rules in dealing with residential customers regarding payment schedules and change orders. Rare! -- From my first meeting with Derek he gave me ideas and options, gentle guidance and most importantly, knowledge. Never once did I feel like he was trying to bump me for extras. He explained the pros and cons of everything without a "you're dumb if you don't do it this way" attitude like most contractors - Pro Tip: If a contractor tells you sternly, "I've been in the business for XXX years! and this is the only way to do it!", it's actually code for "I've learned this is the best way for me to make the most money from you in the shortest amount of work time."
All the workers were great. It was obvious each person knew their role and they all seemed to like each other. They worked at a steady pace with complete confidence and professionalism. No one was playing grab-ass. They were there to work and I'd say the average age of the workers was mid 30's to early 40's - Pro Tip: If the workers that show up at your house appear to be in their late teens or early 20's, there's an extremely high probability you're about to be screwed. Young = inexperienced and cheap to hire.
The foreman Joe is also a true professional and handled all my questions, and I had a zillion of them, like a master juggler. Never once dropping the ball. If I sent a text or left a voice mail, it was almost always answered within an hour or less. Never once during the entire process did I get a "Opps....we forgot to tell you" type of surprise. No one ever showed up unannounced. I was always given at least a 24 hours heads-up of any work to be done.
Demo crew, underlayment, vents, flashing, shingles. Perfect.
Probably the best way to express my happiness with Immaculate is I actually ENJOYED writing them checks.
Thank you Immaculate Roofing. My only regret is I don't have another house for you to reroof.
We were delighted with the outcome. Everything went as Derek had promised it would. Joe kept in touch with the onsite crew and us to make sure everything went smoothly. The companies they referred us to for A/C needs, solar panel needs and follow up painting were all great.
A potentially painful experience wasn’t at all painful.
Thank you!
Immaculate Roofing is a 5 star company in every way. From our first phone call to the final inspection there has been nothing by high professionalism with friendly staff. The crews were always on time and cleans up so well you would not have known they had been there. Our roof was completed in the time promised, not something that happens a lot with a construction project.
We would highly recommend Immaculate Roofing
- 5308 Derry Ave UNIT C, Agoura Hills, CA 91301
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Immaculate Roofing Inc. offers free consultations and detailed estimates for roofing projects.
2. Are warranties offered by the company?
Yes, they provide industry-leading warranties ranging from 5 to 25 years, backed by the manufacturer.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
4.3 out of 5 based on 22 reviews.
1. What services does the company offer?
Residential roofing repair and replacement, commercial roofing repair and replacement, integrated solar roofing solutions, fire prevention, skylights, and energy solutions.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.