- 6215 Shepherdsville Rd, Louisville, KY 40228
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Flat Roof
- Hip Roof
About the Business
What people say about “Enterprise Home Improvements, LLC”?
Overall, customer reviews for Enterprise Home Improvements are overwhelmingly positive, highlighting the company's exceptional service, professionalism, and effective communication. Many customers commend their ability to handle complex projects, including dealing with insurance and mortgage processes. However, a few negative experiences indicate issues with installation quality and customer service responsiveness, causing some customers to express frustration. Despite these concerns, the majority of reviews reflect satisfaction with the quality of work and the professionalism of the staff.
What Users Like The Most
- Mike went above and beyond making the process of dealing with our insurance seamless and easy.
- Their workers were efficient, respectful, and highly skilled.
- They are always professional, helpful, and courteous when they come.
- The materials used, the quality of products, and the skill of the teams was absolutely incredible.
- Outstanding service very professional showed up when they were supposed to and did exactly what they promised.
What Users Like The Least
- The windows are crooked and/or leak. Doors leak, been back and forth with them for the past three and a half years.
- I called Enterprise to get a storm door lock fixed or replaced, and after 30 days, I have still heard nothing.
- They gave me the runaround on install dates and never communicated to us about order issues.
- We did have to have someone come back out to our home four times due to problems.
Recommended Reviews
Enterprise Home Improvements did a WONDEFUL job repairing all of our storm damage (it was extensive). Mike went above and beyond making the process of dealing with our insurance and mortgage companies seamless and easy. The crews that came to do the repairs were punctual, courteous, professional, and fast. I appreciate Mike's attention to detail in making sure our insurance provider covered everything that was damaged.
5/5 - Would highly recommend Mike and Enterprise Home Improvements!
Enterprise Home Solutions did outstanding work at a very competitive price. Their workers were efficient, respectful, and highly skilled. I look forward to working with them again.
I bought a home 9 years ago & purchased a new front door & back sliding door. I've had superb customer service getting replacement parts for my screen for when the rollers broke, & superb service when my glass storm door seemed to have been cooking the molding around the decorative window. They came each time & replaced the molding. I've since replaced my glass door for a metal screen door due to my home getting morning & afternoon sun to rectify this issue.
I've recently ordered windows from them as well, not yet installed. They offer only triple pane windows, where as the competition offers double pane. They demonstrated how they keep the heat out in summer & cold out in winter, etc...
No high bids & forcing us to "buy now to get this great deal" like another company did, nor piecing the cost of the window up by different up charge for each specs. 6 windows with black outside on 3 & white inside, & the other 3 white on white cost about $8000 installed. ( I dont have the quote in front of me)
We were quoted $25,000 from a competitor, and then after we turned them down , the sales person asked us to take a 4 question survey & proceeded to call his mgr who then cut the cost to a lower price to $18,000. We gladly said thanks, no thanks. A few days later we got a text to sell us the windows for $12,000.
So why would that company even try & sell at $25,000 other than try & take advantage of people. I will NEVER buy from that company. You can contact me & I will tell you who it was.
I will ALWAYS give my business to Enterprise!
- 6215 Shepherdsville Rd, Louisville, KY 40228
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Flat Roof
- Hip Roof