Logo of Eastside Exterior Customs

Eastside Exterior Customs

  • Thorp
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Eastside Exterior Customs, we pride ourselves on our versatile expertise in handling both residential and commercial projects. Located in Thorp, Washington, we specialize in a wide range of services, including emergency roof repair, roof deck repair, roof waterproofing, and roof gutter repair. Our well-coordinated team is dedicated to delivering durable and high-quality results, ensuring that every project is managed efficiently from start to finish. Our organization and attention to detail set us apart in the industry.

We understand the complexities involved in construction and repair work, and we are committed to providing long-term value for our clients. Whether you need immediate assistance or are planning a larger project, we are here to ensure your needs are met with reliability and expertise. Trust us to handle your roofing needs with the professionalism and care that you deserve.

What people say about “Eastside Exterior Customs”?

The overall sentiment from the reviews is overwhelmingly positive. Customers frequently praise the professionalism, efficiency, and friendly demeanor of the team, highlighting their punctuality and strong communication skills. Many reviewers express gratitude for the quality of work performed and appreciate the willingness to address their specific needs. The company's commitment to customer service is evident, with clients feeling respected and valued throughout the process. Overall, the reviews reflect a high level of satisfaction with both the service provided and the quality of the work completed.

What Users Like The Most
  • They are kind, efficient, and knowledgeable.
  • Jordan took the time to answer all of my questions and explain things to me in detail.
  • Great customer service and very punctual.
  • Jordan was on time and prepared to go to work.
  • Honest, knowledgeable, and great value.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 9 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
אדיר בנימין
Feb 28, 2025

Super helpful, smaller company who was willing and knowledgeable about all aspects of my job. Super thankful, very good work!

Lane Koch-Michael
Jan 28, 2025

These guys are great! They are kind, efficient, and knowledgeable. I’ll be calling them, and only them in the future. Thank you guys for being there for us.

Olivia T
Sep 21, 2023

I have used Eastside twice now and I have been impressed and grateful both times. The guys are kind, respectful and professional. They communicate, show up on time and complete jobs efficiently and skillfully. As a homeowner who needs help with a variety of projects from time to time, these are the guys to call.

C.B. Mitchell
Aug 25, 2023

We cannot say enough good things about Jordan and his crew, Wyatt, River and Tristan! We had a loooong list of exterior work that needed to be done – all of which added up to the outside of our house being an ugly, “sore thumb” that didn’t match the work we’d done years ago before moving in. (Fixing lots of shoddy work by a previous contractor… removing a crumbling chimney and replacing it with a sided firebox…creating a beautiful “cedar sunrise” front porch…installing cedar tongue-and-groove soffits…installing lights and screen doors…fixing nailing and flashing issues on our roof…solving the structural issues with our deck roof…crafting a lovely wood mantel for our fireplace.)

Jordan listened closely on the front end and did an excellent job of managing our expectations – with a helpful briefing at the beginning and end of each day. And he never minded stopping to show us their progress or to answer any questions. I’ve long dreamed of a new porch, and he took extra care to make sure I was happy with literally every single decision they made in the process of trying to execute my vision. They worked incredibly hard and took great pride in doing things right. (Something we wish we could say about many other contractors who’ve worked on this money pit of a house!) Finally, given their work ethic and attention to detail, we weren’t too surprised at the final stage of inspection/punch-list generation that Jordan spotted more tiny issues than we had – then hustled to make sure every last detail was attended to.

When you spend a solid month with workers at your house, it can get tiring. But Jordan, Wyatt, River and Tristan were a pure pleasure to have around. Bottom line, I can’t imagine we’ll ever run across another issue that needs doing at our house without first giving Eastside a call!

Cristie Mac
Mar 13, 2023

Highly Recommend !!!! Looking for high quality local professionals? These are your guys!! Jordan was friendly and professional. As a woman, its' nice to be treated with respect when dealing with unfamiliar territory. Jordan took the time to answer all of my questions and explain things to me in detail. Very comforting. Jordan was on time and provided an excellent quality product. He tested everything before leaving and even explained a few things to me that I didn't know about. I never felt like a bother or that he was in a rush to get to the next job. Showed up on time and communicated to keep me updated. Jordan even shared some bicycle repair tips with me during our conversation. Their business card says " Small Enough To Listen, Big Enough To Deliver" and that is 100% accurate.

Nathan Sackett
Oct 6, 2022

Jordan and his team have performed several jobs from siding repair to fixing holes that rats we’re using to enter a laundry room. He has been professional, punctual and very reasonably priced for the work completed. Highly recommend you get a bid from Jordan.

Donovan Rodriguez
Sep 23, 2022

Great crew, great work, great customer service.
Very punctual and straight forward. 10 out of 10 will recommend. Definitely calling these guys back for future projects.

Teri Stahl
Sep 20, 2022

Eastside Exteriors bid my job and came over from Ellensburg to complete the work. Jordan was on time prepared to go to work, he finished the job on time and left the remodel area swept and picked up. Wonderful company with great values, Jordan even helped me deliver my old sink and fixtures to Habitat for Humanity.

Alykhan Madhani
Sep 19, 2022

Great value, excellent service, honest, knowledgeable. I have respect for Jordan and his work ethic. He installed low-voltage lighting which really makes our Bellevue house look classy. He also worked on rebuilding our deck, fixing our fence, mounting our TV and installing a range hood. I'd definitely call on him again.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Thorp
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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