- 55 Wellington Dr, Kaysville, UT 84037
- Financing Available
- Licensed & Insured
- Warranties Offered
- Flat Roof
- Hip Roof
About the Business
What people say about “EagleRidge Roofing and Construction”?
The overall sentiment towards EagleRidge Roofing and Construction is overwhelmingly positive, with numerous customers praising the company's exceptional customer service and communication throughout the roofing process. Many reviewers highlighted the punctuality of the crew, their responsiveness, and the quality of work delivered. Customers appreciated the straightforward and honest service provided by Lance and his team, often noting the reasonable pricing and lack of high-pressure sales tactics. The majority of reviews emphasize a seamless experience from initial contact to project completion, reflecting high satisfaction levels across the board.
What Users Like The Most
- What an awesome crew. Great job, good work and cleaned up the work area exceptionally well.
- Excellent customer service and follow-through! Also, Lance is an absolute gem!
- They show up and get the job done well! They also came in with the most reasonable bids.
- The crew got right to work and they got the roof done in a couple days, even though it was hot.
- I will definitely continue to reach out to Lance about any roofing questions as he will give me a quick and honest answer.
What Users Like The Least
- Communication was a little rocky at the start because I was receiving texts and emails and it was a little confusing at the start.
Recommended Reviews
What an awesome crew. Great job, good work and cleaned up the work area exceptionally well. The roof looks great and Lance is great to deal with. Thank you!
TL/DR: Eagle ridge was awesome. Absolutely recommend!
Detailed review…
Background: My new insurance company told me they wouldn’t issue a homeowner’s policy if I didn’t redo my roof (27 year-old builder original roof). I knew it needed to be done, but with a clock running I contacted about 10 local roofing companies and had many of them come to my home. I chose EagleRidge. If this review is lengthy it’s only because I wanted it to have useful information.
Sales tactics (5/5): Lance used satellite imagery to work up an estimate on my home. No one had to come and do an inspection and sales pitch. I really appreciated this because scheduling and waiting for reps to come out was a big pain with all of the other companies. Eagleridge was one of the first to reply to my inquiries but did not hassle me to make a decision.
Integrity (5/5): I really appreciated that there was no attempt to take advantage of my insurance. Many companies really push this right up to, and including, insurance fraud. One company (not EagleRidge) even hinted that they would be willing to “find damage,” look up weather reports to find a “date of loss,” and then help me make a claim against my old insurance company.
Accommodations (5/5): My wife really wanted a shingle color from a different manufacturer than what eagleridge usually uses. They checked availability and gave us what we wanted with no price change.
Communication (5/5): eagleridge was only a text message away when I had a question or concern. My texts were responded to usually within 20-30 minutes by office staff. If the office staff couldn’t answer then I got a voice call that was always with Lance. He was patient, friendly, and good at explaining. There was one big misunderstanding which resulted in a price adjustment (in my favor). Lance was incredibly fair (even generous) in resolving the problem.
Work Crew (5/5): The crew was attentive to our needs. They were friendly, professional, and approachable. Considering the work they were doing they were quiet and they did a great job being as non-intrusive as possible.
Quality (5/5): The house looks great with its new roof. The crew added a ridge vent and I can already tell that my AC is kicking on a lot less frequently.
Excellent customer service and follow-through! Also, Lance is an absolute gem! He was punctual to our consultation, gave us sound advice, and inspired our trust with his straight-shooter, no-upselling manner. For all our roofing needs, our first and last call is EagleRidge Roofing and Construction.
- 55 Wellington Dr, Kaysville, UT 84037
- Financing Available
- Licensed & Insured
- Warranties Offered
- Flat Roof
- Hip Roof