Logo of Dekalb County Ace Hardware

Dekalb County Ace Hardware

  • 702 S Congress Blvd, Smithville, TN 37166
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Dekalb County Ace Hardware, located on South Congress Boulevard in Smithville, Tennessee, we pride ourselves on our versatility and technical expertise in the roofing industry. Our comprehensive range of services includes roof maintenance, roof vent installation, gutter installation, flat roofing, and TPO roof replacement. Whether you are tackling a residential project or a commercial endeavor, we are equipped to manage complex tasks from start to finish, ensuring that every detail is addressed with precision. Our well-coordinated team is dedicated to delivering durable and high-quality results, consistently demonstrating reliability and attention to detail. We understand the importance of organization in executing projects efficiently, allowing us to provide long-term value to our clients. With a commitment to excellence, we are ready to assist with your roofing needs and ensure your project is completed thoroughly and effectively.

What people say about “Dekalb County Ace Hardware”?

Customer feedback is overwhelmingly positive, with many praising the outstanding customer service and knowledgeable staff. Reviewers highlight the helpfulness and friendliness of employees, making it a favorite choice for home repair needs and outdoor equipment. Delivery and communication aspects are generally not mentioned, but the in-store experience is consistently noted as excellent. One negative review stands out regarding a perceived lack of hospitality regarding restroom access, but this does not seem to affect the overall sentiment.

What Users Like The Most

  • 1st class service... ESPECIALLY in the repair department, their guy is quick, fair, & I've NEVER had a complaint with his work!
  • Hayden, at the DeKalb Ace, was professional and VERY helpful with my chainsaw today.
  • Every time I visit Ace H. I get the best service! They are very knowledgeable and polite.
  • Great customer service. I went in to get a copy of a key. Everyone was super friendly and they had me in and out.
  • You’ll be hard pressed to find a more helpful, kinder team than the staff at this Ace.

What Users Like The Least

  • this place/ACE hardware people are Hateful i was in there and asked if I could use the Bathroom and told me bathroom its private and told me to go to the Gas station or to the Community center.

Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 14 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Robert
Aug 7, 2025

1st class service... ESPECIALLY in the repair department, their guy is quick, fair, & I've NEVER had a complaint with his work!

Juanita Ohsner
Jan 19, 2025

Hayden, at the DeKalb Ace, was professional and VERY helpful with my chainsaw today. You have a great employee in Hayden.

Dannie Green
Sep 24, 2024

Great place to get what you need extremely helpful employees help you find what you need my go to store

Jag Delay
Sep 13, 2024

Went to get something for a home repair and realized that if you are a outdoorsman such as hunting and fishing, they are your place to go as well. Highly recommend.

Frederick Dale
Aug 17, 2024

Went in for an exterior front door paint job. They got me the two colors I wanted, mixed them, and shook them. Very pleased with the service

Lynn Ford
May 24, 2024

I have bought a lot of products there. This time I was looking for a particular color of paint. The wonderful lady searched her multiple resources and we were finally able to find the formula to mix it. They are always patient with me and very helpful.

Albert T. Spaw MD
Mar 9, 2024

Every time I visit Ace H. I get the best service ! They are very knowledgeable and polite. They treat you like a valued customer always. I strongly recommend this store.

John Collier
Feb 24, 2024

I was impressed with the owner Rebecca. I needed a single item and even though she had other employees to help me she showed me where it was and helped me decide which was the best choice. It was a $10 item but she went to the trouble to see I was satisfied. Great customer service. It's one reason I do business there.

Janna Holland
Apr 28, 2023

Great customer service. I went in to get a copy of a key. Everyone was super friendly and they had me in and out.

S Asher
Mar 31, 2023

You'll be hard pressed to find a more helpful, kinder team than the staff at this Ace. It is an excellent shopping experience every time. You walk in the door, they actually ask you what you need, then they find it for you.. From a nickel item upwards. Doesn't matter. They are just so stinkin' nice. Every single employee. We've never had one "having a bad day." In a small town with such limited shopping options, this is golden!! Love it.

Ryan Baldwin
Jan 25, 2023

Clean
Well stocked
Very friendly
Good prices

What else could you ask for from a hardware store.
Would definitely recommend thus store.

Ismael Jimenez
Sep 3, 2022

this place/ACE hardware people are Hateful
i was in there and asked if I could use the Bathroom
and told me bathroom its private and told me to go to the Gas station or to the Community center, and was really had go and badly made it to gas station, I'll never visit this Places again if I didn't have to

Geo Gineo
Jun 12, 2022

I go here and to the Woodbury location. I know the owner of Woodbury ace. Still I like this one as well. I got my weed eater here.

melvin crips. Jr.
Oct 8, 2019

Ace is a great place. Rebecca and the guys are always very friendly and welcoming. They have anything you need and if they don't have it they will order it. I would recommend Ace hardware to anyone.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 702 S Congress Blvd, Smithville, TN 37166
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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