- 11040 Santa Monica Blvd, Los Angeles, CA 90025
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Crown Cap Roofing”?
{
"summary": "Customer feedback for Crown Cap Roofing is predominantly positive, with many reviewers praising the company's responsiveness and customer service. Most appreciate the thoroughness of the team, who often handle communication with insurance companies, making the process easier for clients. However, some reviews express frustration regarding delays in project completion and communication lapses, particularly concerning permits and follow-up services. Despite these issues, the overall sentiment leans towards satisfaction with the quality of work done and the final results.",
"liked": [
"Crown Cap helped us save money and provide the safety and upgrades needed for the home.",
"Crown Cap is very reliable on customer help and go above and beyond customer service.",
"They did a fantastic job and in a period of 2 days the work was done.",
"The staff was very informative and kept me up to date on all the process and procedures.",
"I couldn’t be happier with this company!"
],
"disliked": [
"I feel scammed! I'm still waiting for a roof after insurance approval and paid, plus I paid my part over 2 years ago.",
"They left my house with 3/4 of a new roof and a big mess to clean up.",
"They haven't contacted me, and when I reach out, my calls get ignored.",
"I have waited for months for their repair man to come fix the many cracks in my walls.",
"I had a severe leak last
Recommended Reviews
This company will take care of you from inspection to installation. Do not hesitate, Crown Cap helped us save money and provide the safety and upgrades needed for the home.
They completed the roof repair pretty quickly, however, they did not complete the permit application and have left us with a unpermitted roof for over a year. I have called multiple times and they never address the situation.
Update: crown cap got back to me and finish the repairs and final permit inspection.
This has been a nightmare! I'm still waiting for a roof after insurance approval and paid, plus I paid my part over 2 years ago. I feel scammed!
They subcontracted me to who knows who, and even they didn't show up! I was nervous this would happen, and Mario gave me his word, He will take care of it. He even gave me his personal phone number. The office will no longer answer my calls either. I'm seriously looking for an attorney to sue. I'm not that kind of person but it's too much!
***update***
I talked to Mario, and he apologized for the inconvenience. I should have a new roof by next month. I'm waiting to see how this works out.
- 11040 Santa Monica Blvd, Los Angeles, CA 90025
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured