Comstock Plumbing LLC

TLDNR: Friendly, on time, always professional quality work, reasonable rates, long established local company that is honest and willing to work with you no matter the situation.

I always ask for the Matt & Matt Comstock plumbing crew whenever I have a large or small plumbing project. When you call the Comstock office, you're always greeted by a friendly and patient voice on the other end of the line. The response times are excellent and I say this with two emergency calls in the last year. They showed up almost instantly.

When Matt & Matt arrive, they are both courteous, friendly and work extremely well together. They will gladly explain everything they are doing and the reason for their actions. Most recently, I had these guys rip and replace my 25+ year old water system and they were top notch the entire way just as always. If you want to use an incredibly responsive well established local company that will steer you to the proper solutions for your plumbing needs, this company is who you're looking for.

Had a new hot water heater installed by Jay yesterday after mine was leaking badly, he did the job alone and was amazing! Thank you to Mariah as well for getting us on the schedule so quickly! Jay and Mariah thank you so much!

Thank you Mariah and Jay! These guys are amazing! They always save the day! We will never call another plumber! Comstock for us!

The only plumber I would recommend every time they do work for me. I don’t have to worry about it being done correctly very efficient fast and reasonably priced wouldn’t use anybody else.

Fabulous experience with Comstock plumbers. Old water heater pooped out. Chip was able to stop by and diagnose the problem, gave me suggestions for replacement. They juggled their schedule and in a timely manner a new/updated water heater was installed. Now making arrangements to replace water softener system and install whole house water filter. Best investment ever.

Ashley and Chip were great! They were able to come out the same day, which was really helpful. They were polite, professional and did a great job. In addition to replacing my water heater, they helped with a few other little issues with my water system. I will be calling Comstock again!

Ashley and Chip were extremely helpful and professional. Comstock has been my go to phone call for the last 6 years and I wouldn’t hesitate to call them again.

Ashley Martin came and fixed a pipe burst in our house with the freezing temps very fast and awesome work I suggest this company to anyone that needs any plumbing work done

This was the fastest response time I have ever had for any service at any of the places I have lived. My water pressure was getting pretty sad and they were able to fix it with out having to replace the whole system in a few hours. I will be using them again!

Matt Eaton was wonderful! He came out the same day I called. He spent time locating the problem and fixed it on the spot. Very knowledgeable and professional. We have used Comstock for years and have always been pleased with their service.

Work performed at my house was great, everything done in a timely manner, professional and effective. They also worked with me in setting up a payment schedule since I was going through some financial hardship, thanks Comstock. Highly recommend to anyone or future plumbing needs for my house!

Thank you Jay at Comstock! I had no hot water and called Comstock. They were over the next day and fixed the water heater. The cost was not expensive for what they did. I have used them before. They are the best! Jason F

Comstock has come through for us on so many occasions now! We've hired them for our personal residence as well as for our business and the work is always top notch! I highly recommend them!

Every time I have Comstock come out, they do a great job. Reasonable prices, quick response times, and great service. Jay always finds the problem and has a quick fix. Thanks!

I contacted Comstock Plumbing on a Sunday for a toilet repair, they scheduled it for the next day, Monday, EXCELLENT service! They arrived within scheduled time, installed new parts, and did a fantastic job. Very professional and courteous. Highly recommend!

Jay's craftsmanship will be on full display in our rustic cellar renovation. I appreciate the beautiful replumbing work he did for us in our historic home. Thanks, Jay!

When my well pump died and we had no water I called Comstock. They were on site in 20 minutes to assess the problem. A few hours later they returned to install a new well pump, inspected the other components of my plumbing system (pressure tank, hot water heater, water softener..ALL GOOD!!). I really appreciated the fast and efficient and thourough service. We take our plumbing for granted.

Jay & his helper did an excellent job replacing my kitchen faucet. Also advised me on the bathroom plumbing as well!

My technician, Jay, came on time and gave me a call ahead of my appointment to let me know when he would arrive. He completed several jobs --including fixing a leaking pipe, installing 2 bathroom faucets, resolving a constantly running toilet,etc. Everything was completed to my satisfaction in an efficient and timely manner.

Matt is my Plumber! He has been amazing since I started using Comstock last spring when I bought a house. They had a lot to come in to fix and add more plumbing stuff for me.
Matt has always been spot on in his work. He is professional, courteous, KNOWLEDGEABLE, and completes his tasks in a timely manner.
The prices are fair and I always trust the work Matt quotes and performs for my home.
Comstock is my go to , trusted, Ranson plumbing company.

I have had the worst experience of my life with this company... Extremely extremely expensive came to my house the day after after they told me they would be there the same day...They charged me $549.00 to install a little pipe in my crawl space with 40 minutes worth of work..I highly suggest NOT to call this company unless you want to be rubbed..never again!!!!

I've been a customer of Comstock Plumbing for over fifteen years. They are reliable and professional. Ran into a plumbing issue here at the holidays so I knew scheduling would be tight. After making an appointment, they called be the next day an was able to fit me in basically within 24 hours. They arrived today, 30 minutes before the appointment time and quickly resolved my issue. Thank you for your prompt and courteous technicians.

We contracted Comstock Plumbing to replace our water heater. The team was professional, worked efficiently and was respectful of our property. Matt and Ashley did a tremendous job onsite, and Mariah responded promptly to our inquiries. We highly recommend Comstock Plumbing to anyone who may need their services.

Two guys were at my house today 11-7-2023 installing 2 toilet, names were Matt an Matt!! They were on time,they showed me what was going on.They cleaned up the mess..I would recommend these 2 guys to anyone..Thank you for all you guys did today at my trailer that I rent..

Finally a plumbing company to call for every occasion. Both calls(1x emergency/ 1 non-emergency) were completed in a timely manor and at a fair price by knowledgeable technicians. Will use for ALL plumbing needs in the future.

Comstock provided us with a cost effective and high quality solution to our home's water needs. Fast, professional service at a great price. 10 out of 10 would recommend.

Employees were on time and very clean and professional. Prices were very fair compared to other companies. Took pride in their detail of work. Would highly recommend.

Joe and Ashley did an exceptional job of diagnosing our water issue and replacing our well pump. They were prompt and very professional. Thank you!

Our experience with Comstock Plumbing was wonderful!! Our Family was once again very pleased. The beginning process with Mariah to schedule the servicing was great.
The office scheduled in a timely manner and actually fit us in earlier. We were very pleased with Joe as he treated us like family!! He was so kind and professional!! He had previously met our family as we contacted Comstock in the past. He and Jonathan worked until the job was complete and his work ethic is top notch!!! We have great confidence in Joe and the Comstock team. Great business and wonderful people to work with!!! They are definitely a 5 star business!!!

. Andrea Petrucci & Family

Thank you for quick and reasonable service in fixing my leaky spickets. Came same day as request.
Will use them again!

We had venting issues and Comstock worked very hard to correct the situation. They did a great job problem solving without needing to tear out walls and floors. Very personable and professional. Will definitely call them again.

A water softener was installed. The technician performed the services very quickly n efficiently. He explained how it works n what I need to do. Very thorough n I appreciate his services. Thank you.

I have always been impressed with the service provided by Comstock Plumbing LLC. As usual, Chip and Joe from Comstock Plumbing provided excellent service today. They are true gentlemen with great professionalism. They are both very honest, respectful, and are highly skilled. I also appreciate their warm greeting to my lab. I highly recommend Comstock Plumbing.

I believe the gentleman who came to my house was AJ. He did an amazing job. I was expecting to have to replace the entire water heater but he only needed to replace the heating element. He did a great job. Very professional.

After investigating our leak for a while without being able to recreate it, the technician identified that the 'leak' was coming from the old caulking around the tub and not the pipes.

Jay installed a water heater to perfection; was a professional person with the most knowledge in a plumber that I could ask for. Been using comstock for years (parents). Very consistent with the work, in which Jay has been associated with at our home. Will be seeing soon for business.....Thanks

Matt was very knowledgeable and professional with the work. My kitchen sink was fixed in very little time and I've had perfect use of it since.

We purchased a water softener about 4-1/2 years ago from Comstock. During this time I have called twice to have it serviced, both times the line was clogged and both times no charge due to the 5 year warranty. The service from the beginning has been great both from the office to the service. Jay, service technician, was great and very knowledgeable. I would highly recommend Comstock.

Jason and Matt came and fixed a leak under my bathroom sink,,they were very nice and pleasant, will use them again if I have a issue, thanks a million guys

We have dealt with Comstock Plumbing for a number of years. A few months ago we had extensive water issues and Matt was very persistent in determining the cause. He came out frequently and helped us navigate successfully through the issues. Jay, also, has been excellent. He is always on time, totally focused on the job at hand and keeps our water softner system in top notch shape. We trust their service and this trust has not been misplaced. Definitely would recommend these guys and Comstock Plumbing.

Matt Eaton and Apprentice Ashley did a great job fixing my faucet. He was determined to fix my conversation piece 20 year old kitchen faucet instead of replacing. Kudos all around!

Comstock staff is professional and friendly. They worked hard to have our hot water heater replaced on a Friday night. (My wife's hand is broken so she cannot take cold showers). Matt and Joseph were both very focused, friendly and excellent trouble shooters with all the challenges they had to face. They make it look easy. It was a pleasure meeting them.

Very thankful for Comstock they always fit us in as soon as possible and are reasonably priced, will recommend to family and friends!

Absolutely pleased with the work Comstock Plumbers did at our farm. They were efficient and work was done well to our satisfaction!

We cannot thank the technicians enough for coming out on Christmas Day to fix our frozen bursted pipes. Highly recommend Comstock for your plumbing needs!

Chip was professional, courteous and kept me informed of what he was doing each step of the way from diagnosing the problem until the repair was complete.

Had a wonderful first experience with Comstock Plumbing. We detected a leak in our home and called on the Monday of a holiday week. The scheduling manager worked a miracle and was able to get us a same-day appointment. Jay arrived faster than expected and completed the work quickly. I appreciated his explanation of the repair and suggestions for upgrades to our older system. Very professional and work completed at a fair price.

They were excellent came out took care of the problems professional and a really fair price I would rate them at a 100

Best decision choosing to call them. Very pleasant dispatch operator and guys were the best. Professional and job done superb. You all rock.

They showed up early found the real problem fixed it and setting up ticket to remedy oroblem.problem. for good. Workers are always friendly

I love these guys! They come out very quickly for emergencies. Jay always goes above and beyond for me; I request him specifically. He did some carpentry (technically out of their scope) to get my beautiful new copper farm sink to fit in the existing space. He's competent, knowledgeable & proactive. He fixed my dud faucet with just a twist of his wrench. All the other plumbers gave me a huge estimate to go behind the wall of that faucet to repair. Jay just FIXED it on an estimating visit!
Highly recommended :)

Good communication, when they arrived they assessed the problem and quickly fixed it (not just one leak in my pipe, but two!). Felt the charge was very fair.

Great service! When they knew they would not make it to the house that day, they called to let us know and gave us a timeline for the following day which they promptly fulfilled. We also felt they were very reasonably priced.

Disappointed. Don't know if it's the one plumber or that they all can't handle a woman giving them specific requests to NOT do X because it previously cause a ton of issues, please do Y and expect them to respect the request. Plumber went against my wishes, tried to flush the system his way, when it didn't work he decided to finally try what i asked him to do. (Just take the toilet off). He didnt like me calling him on his BS, and walked out. Saying I didnt know what I was talking about. (Because ya know we women can't understand complexities of plumbing) No raised voices or innappropriate language from my end. Don't know why he was so unprofessional. Called managent 2x, its been almost 2 weeks with no reply. Unprofessional again. I guess they have just dismissed me without a backward glance.
P.s. finished the job myself in 30 min. The issue was exactly what i told them it would be. Will never be calling them again, and I cannot recommend their services.

Excellent and knowledgeable service provided by Jay, from Comstock Plumbing. Response and service was quick and reasonably priced. Thank you so much!

I called on a Friday afternoon....a service man came out that afternoon. He told us it was the well pump. They came back Saturday morning they were here working in the frigid temps. replacing the pump motor, pipes and wires. Coldest day of the year so far....but they got my water back for us. Very polite, professional young men....they are my go to plumbers from now on. GREAT JOB!

I will recommend Comstock Plumbing to my friends and family. I had an issue with my water heater. The guys were out to my place quick and fixed the issue. They explained in detail what they were going to do and how much it was going to cost. Will definitely use their services in the future.

Had a time scheduled to come put and give an estimate. Was suppose to be 8 to 10, I waited and never heard from them. Called them and said they were short staffed and running behind, they would be put 10-2 now. Again, no one showed and my brother in law missed a day of work waiting for someone to show up. They never called me to tell me any of this, I had to reach out to come. Rude and unprofessional. I took .you business else where.

Our kitchen faucet was leaking and was getting worse daily. We thought it could be repaired and after getting the parts free from Moen Home Adviser's recommendations were so expensive we ordered a new one. In searching for a local plumber and called Comstock and they were here the next morning . Our faucet was installed quickly and neatly. Also the charge was reasonable. We will defiantly will call them again if the need arises.

Even though they were short staffed and super busy, Chip and his brother were able to work me in and replace my well pump. Very nice, showed up on time and did a fantastic job at a reasonable price! You guys are amazing, highly recommended and have lifetime customers. Thank you again so very much!

I'll call on them again and recommend them--they've been our plumber several years. Called last Saturday, Matt arranged to address clogged drain Monday, for lower non-weekend price, in time for out of town guests. Previous week, Jay repaired leaking hose bib the same day we called. I forgot to ask about COVID policies.

I’ve used Comstock Plumbing for years; however, I will not use them going forward and CANNOT recommend them. I ordered and they installed a hybrid water heater at my house in August 2020. And the plumbing connections the installed added greatly increased the footprint over the other water heater they previously installed in 2010 (see accompanying photo). On December 24, 2020, I had a service appointment with Chip (same Comstock plumber who did the August 2020 water heater installation) to repair a sump pump. He said he needed to order a replacement part and that the repair likely wouldn’t happen until after the new year. I was fine with that, holidays and all. It is now mid March 2021 and they are still telling me they have to find the replacement part. With a mere 10 minutes of my effort, I found the manufacturer, called them, got the contemporary part number, and ordered a replacement pump off Amazon. I will find someone with plumbing skills who is responsive to install it. This will not, NOT, be someone affiliated with Comstock Plumbing.

Great service , on time , this will be the company ill be calling for all my future plumbing needs .

Family owned business, professional. I recommend to everyone I know when they are looking for plumbers. Always willing to go the extra mile.

Excellent work quality, service, and price. They replaced our well pump. Excellent company I highly recommend!We have called them for 30 years.Father,son,now grandson.

Chip was very easy to work with and very professional. My plumbing issue in my basement was fixed quickly and for a very fair price. I would definitely recommend Comstock plumbing and will be using them again in the future.

Contacted Comstock over 1 month ago to get an estimate on plumbing installation for my master bathroom addition. The plumber was supposed to get back with us within 3 days to give us the bid for the job. We never heard back. My husband reached out to them with no response. A few weeks goes by without a response so I called Monday and explained the situation and the girl that answered the phone told me that the guys have been bad about getting back with the customers and if I haven't heard from them by now I should find another company! Never again will I consider this company even though they are 3 miles from my house!

I called on a Friday 4/24 to get an estimate done to replace a leaking water pressure pump, install a thermal expansion tank on a hot water heater Comstock had installed earlier and to fix a leaking sewer line.
The earliest a visit could be done was the following Wednesday 4/29 between 8am and 10am. Chip showed up after 10:30 am due to an emergency. Information was exchanged. I requested a same day cost estimate for a new booster pump. I was given a lukewarm promise I would get an estimate that following Friday 5/1 for the entire job. I received no cost estimate for just the pump on 4/29 nor a cost estimate that Friday 5/1. Monday came and went and I still had no estimate much less a cost for a new pump. I didn't receive even a phone call explaining the reason for the missing estimate. I called the company office Tuesday morning, 5/5 requesting Chip give me a call back to bring me up to date on the missing quote. Its 5:00 pm and no phone call.

To avoid any delays related to material shortages I called the recommended supplier for the pump needed and got a price quote. The cost was way to high for the quality of pump being offered. Hence I had to order the pump needed for the job via UPS. I purchased the needed thermal expansion tank and the lumber necessary to support the water pump above the basement floor. I’ve been ready for the job to be done since last Saturday. The only thing missing is a professional plumber. Its going on eleven days now dealing with a leaking pressure pump. Like the water running out of my leaking pump, so has my patience.

Totally unprofessional and unacceptable. No business is that busy to not make a phone call! Especially when you have ample office personnel. Delegate! The time taken to write a rebuttal/excuses to this review should have been used earlier making a phone call to keep this review from ever happening!

Where did Comstock's appreciation go for my previous business and customer loyalty I gave Comstock, a local business mind you, with more of my business instead of another plumber?

Its true when they say never make a customer stand in line to spend their money, otherwise they will take their money to someone else who does appreciate it.

As for Chip, run what you own, but own up as to how you run it.

To anyone who reads this review, make tracks not a phone call to Comstock Plumbing.

We wake up on Saturday and there was no water at all on the shower sink bathrooms living on a well .it was weekend and he was not on call .he agreed to come and with in 1 hour we got water runnung .thanks

Lost water on New Year’s Day, comstock responded on 1/2 first thing in the morning. They got to work fast, diagnosed and replaced my well pump within an hour. Awesome work! This is the only company I will use.

We had to have our hot water tank replaced. Chip and Jeff did a great job. They were knowledgeable and answered all our questions and concerns. We will definitely be calling them in the future.

I have had this company install a new bathroom sink, install a water softner, and respond to several plumbing emergencies. I find their service to be prompt, professional, and very competively priced. I will recommend them to anyone in the future.